John Vance Country Ford

The service department of this dealership is a sham. They had my 2024 F150 Hybrid for 2 weeks and did nothing. They lied to my face about it as well. I dropped off the truck with 18000 miles on it be They had my 2024 F150 Hybrid for 2 weeks and did nothing. They lied to my face about it as well. I dropped off the truck with 18000 miles on it because it totally shut down will driving. I was told by this service dept that only one tech knew how to work on this type of truck. However, each time I tried to talk with him they would tell me he was out to lunch. I got FMC involved and they told them the same thing. The caseworker at FMC advised me to seek out another service department and thankfully I was able to get it to one and they went to work the very same day I delivered it. Vance Ford Service Department continually lied about the issues with my truck as well as when I did go to look in on it had it parked unlocked on their back parking lot. They couldn't even find the key when I asked for it. I have never had such chaotic service from a dealership in all my life. This department works on deception and come to find out they are extremely incompetent. The person I was stuck with was Scot and he continually manipulated and lied about the status of my truck. Had I not got FMC involved my truck would still be sitting on their back lot. I drive Ford Trucks. Needless to say I will never be back at Vance Ford in Guthrie nor any other dealership that bears that name. I pastor a church and will not from the pulpit say anything about this dealership and its service department but you can be assured that when one of my congregation needs to buy a vehicle I will be sure and put them on guard regarding this dealership..."wolves in sheep's clothing"... Beware of this dealership my friend! More

The dealership was very professional. And the best car buying experience. I have ever had sounds personal. I don't know what they were doing, and they got our payments to what we needed. And the best car buying experience. I have ever had sounds personal. I don't know what they were doing, and they got our payments to what we needed. More

Experience was awesome & fast. Very organized, efficient. Everyone was helpful and very pleasant to work with Very organized, efficient. Everyone was helpful and very pleasant to work with More

Very helpful in all areas! Very willing to work with us in all aspects. Zach was our salesperson and he was fantastic! Very personable, knowledgeable, and worked hard for us. W Very willing to work with us in all aspects. Zach was our salesperson and he was fantastic! Very personable, knowledgeable, and worked hard for us. We will definitely recommend John Vance Ford to everyone! Thank you! More

Fantastic place to do business! Especially if you’re a truck buyer! Big city selection and volume pricing with a country dealer “feel”. Love this place! Especially if you’re a truck buyer! Big city selection and volume pricing with a country dealer “feel”. Love this place! More

Great team. great service, attention and efficiency. They found the exact truck I was looking for. great service, attention and efficiency. They found the exact truck I was looking for. More

Professional personnel, great facilities, friendly faces, quick, accurate service, competitive pricing, fair negotiation, genuine customer regard. quick, accurate service, competitive pricing, fair negotiation, genuine customer regard. More

Great service and Great people to work with! Living Up to the Great Ford expectations ! Living Up to the Great Ford expectations ! More

I recently purchased a new vehicle from them and Chaz Collins & staff helped me with an unusual and unique situation in finding a vehicle. Chaz never gave up on me and I really appreciated the work he p Collins & staff helped me with an unusual and unique situation in finding a vehicle. Chaz never gave up on me and I really appreciated the work he put in. More

John Carpenter was great to work with. Friendly, relaxed and well informed. Best car buying experience, ever. He took the time to explain the terms and made I understood everything befo Friendly, relaxed and well informed. Best car buying experience, ever. He took the time to explain the terms and made I understood everything before I signed. We will do this again in the future. More