John Vance Country Ford
Guthrie, OK
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38 Reviews of John Vance Country Ford
I bought a GMC AT4 & had the pleasure of meeting rocky, Randy & Dennis. They were absolutely everything you could ask for when you are buying a new vehicle & for me this was my first time! I highly recomme Randy & Dennis. They were absolutely everything you could ask for when you are buying a new vehicle & for me this was my first time! I highly recommend going to John Vance More
This has been an incredibly frustrating experience with the service at this dealership. I had hoped for better, given that it's a Ford, but the reality has been disappointing. I was informed that a par the service at this dealership. I had hoped for better, given that it's a Ford, but the reality has been disappointing. I was informed that a part controlling the heat and air was faulty, with a quoted fix of $350 and the assurance that it could be done while I waited. Instead, after three days and four unanswered messages, the cost skyrocketed to nearly $3,000. To make matters worse, I previously endured a full system rebuild that cost me $17,000, only to have the fuel line rupture a week later. They had just fixed the fuel line, yet now they wanted an additional $3,300 to address the issue again. The calculations are hard to ignore. When I raised my concerns, I was met with laughter from staff, which only added to my frustration. Avoid doing business here—I'm not the only one who feels this way. I had to give them a star to leave this review, but they certainly don’t deserve it. More
Abul is the man! He helped me get exactly what I wanted in just a couple of days even though they didn’t have any vehicles in stock that had all the features I neede He helped me get exactly what I wanted in just a couple of days even though they didn’t have any vehicles in stock that had all the features I needed. More
John Vance has always treated me right. This is my 3rd vehicle purchased through them and my family has also bought from them the last several vehicles. We test drove several. The salesman, This is my 3rd vehicle purchased through them and my family has also bought from them the last several vehicles. We test drove several. The salesman, Austin, worked with us to make sure we found a vehicle within our budget and the finance representative gave us options without us feeling pressured to commit to anything we didn’t want. I’ll definitely be back. Thank you John Vance Auto. More
Purchased a pickup from Vance Auto Group. It was the easiest transaction we have ever done. Highly recommend this dealership for your next vehicle purchase. It was the easiest transaction we have ever done. Highly recommend this dealership for your next vehicle purchase. More
Al Jackson was extremely helpful, organized, and it made for an easy transaction. The car was pulled up and was very thorough going over the car and its features. for an easy transaction. The car was pulled up and was very thorough going over the car and its features. More
Whatever you do, deal with Abul. He works hard to make sure you are taken care of. He works hard to make sure you are taken care of. More
My salesman was great! Straightforward, which is what I like. He was very knowledgeable and answered any questions I had. Everyone was very nice! Straightforward, which is what I like. He was very knowledgeable and answered any questions I had. Everyone was very nice! More
The service department of this dealership is a sham. They had my 2024 F150 Hybrid for 2 weeks and did nothing. They lied to my face about it as well. I dropped off the truck with 18000 miles on it be They had my 2024 F150 Hybrid for 2 weeks and did nothing. They lied to my face about it as well. I dropped off the truck with 18000 miles on it because it totally shut down will driving. I was told by this service dept that only one tech knew how to work on this type of truck. However, each time I tried to talk with him they would tell me he was out to lunch. I got FMC involved and they told them the same thing. The caseworker at FMC advised me to seek out another service department and thankfully I was able to get it to one and they went to work the very same day I delivered it. Vance Ford Service Department continually lied about the issues with my truck as well as when I did go to look in on it had it parked unlocked on their back parking lot. They couldn't even find the key when I asked for it. I have never had such chaotic service from a dealership in all my life. This department works on deception and come to find out they are extremely incompetent. The person I was stuck with was Scot and he continually manipulated and lied about the status of my truck. Had I not got FMC involved my truck would still be sitting on their back lot. I drive Ford Trucks. Needless to say I will never be back at Vance Ford in Guthrie nor any other dealership that bears that name. I pastor a church and will not from the pulpit say anything about this dealership and its service department but you can be assured that when one of my congregation needs to buy a vehicle I will be sure and put them on guard regarding this dealership..."wolves in sheep's clothing"... Beware of this dealership my friend! More

