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John Vance Country Ford

Guthrie, OK

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19 Reviews

5400 S Division St

Guthrie, OK

73044

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19 Reviews of John Vance Country Ford

September 09, 2023

Took my truck there for service. Paid the bill after I told them to stop working on it. Tried to drive truck home and it overheated and died again along with still has the electrical More

by tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Branden Hobbs , Jeff, Megan Vance-Ochs
June 03, 2021

Gave them 3 stars with Ford site but Form refused to post a negative review so now they get a one at most. I went to get a recall taken care of and ask them to activate the brake controller. According to You More

by Oklahoma Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
November 28, 2020

Ethan in Ford Service is the example of fantastic customer service. He is attentive, kind and makes you feel right at home! He is a man of integrity and holds himself at a high standard. He doesn’t r More

by Ryan M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan in Fore Service
Nov 29, 2020 -

John Vance Country Ford responded

Ryan, Thank you for the great review! Ethan will appreciate your kinds words. It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The John Vance Country Ford Team

November 22, 2020

Found out what problems my truck had, fixed them in a reasonable time frame and less then quoted. Down to earth people. Dennis didn’t treat me like, just another repair job. Trustworthy. Jeff top notch More

by anthony.toffoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis, Jeff, Bill
Nov 23, 2020 -

John Vance Country Ford responded

Anthony, Thank you for taking the time to let us know about your service experience! We truly appreciate the kind words and our team will be happy to read them. Please let us know if we can be of assistance to you again. We look forward to seeing you. Sincerely, The Vance Country Ford Team

November 19, 2020

I purchased a 2o20 Ranger from salesperson Carla Lambert at John Vance Ford . My experience with Carla was amazing. She worked hard to make sure I was satisfied with my purchase and purchasing process. I More

by eddiep00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Lambert
Nov 23, 2020 -

John Vance Country Ford responded

Eddie, Thank you for the great review! We're glad you had such a wonderful experience. Carla will be happy to read your comments. We appreciate you and look forward to seeing you again soon. Sincerely, The Vance Country Ford Team

September 13, 2020

I drove from Nashville to pick up a used truck. I worked with Jennifer Medina and John Carpenter. Both were GREAT to work with and made the experience worthwhile. They answered all my questions in advance More

by Troutbum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Medina, John Carpenter
July 09, 2020

I drove from Nebraska for my pickup...Marcia was great and even FaceTimed me when I had some questions on the pickup!! Excellent dealership to work with!! More

by al_frd98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcia Watson, Jesse ?
July 06, 2020

No pressure dealership and decent people. Best prices in the region on New Ford trucks. We drove from Kansas. Will definitely return next time we are looking to buy. More

by Cobalt_
Recommend Dealer
Yes
Employees Worked With
Mike Billings
June 10, 2020

I have never this great of service ever!!! They are some amazing and caring people. Chris our salesman & Dennis with service. 100% recommended to everyone! More

by heather.williams1989
Recommend Dealer
Yes
Employees Worked With
Chris (Salesman), Dennis (Ford service)
June 04, 2020

I just purchased a Preowned truck from Carla Luster at Countrty Ford. First time a salesperson was on my side. No games, straight forward. With trucks n more trucks to choose from. Ask For Carla at C More

by seadooxp101
Recommend Dealer
Yes
Employees Worked With
Carla Luster, Brian Lewis
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