Johnson Auto Plaza, Inc. - Service Center

Jake King is very friendly and knows what he is doing and the most efficient do it! I would highly recommend him if you come to get service done on your jeep the most efficient do it! I would highly recommend him if you come to get service done on your jeep More

Bought a new truck less than a month ago. Got nail in tire. Johnson service dept said your bad luck. Tire cannot be repaired. We can replace it for 273.00 tire. Johnson service dept said your bad luck. Tire cannot be repaired. We can replace it for 273.00 More

Came in for a non-op remote for my truck. Jake set me up with a new battery at NO CHARGE! Thank you, thank you! with a new battery at NO CHARGE! Thank you, thank you! More

Never will go here again Chrysler Service- just an oil change waited 2 and a half hours when they say first come first serve and was the 2nd car there and didn't explain that if an appt shows up you get p change waited 2 and a half hours when they say first come first serve and was the 2nd car there and didn't explain that if an appt shows up you get pushed back- but then someone comes out and says 25mins then an hour later says 25mins again- on top of that didn't even honor the coupon that we had. Very frustrating. If someone could have explained the process then we wouldn't have been upset and would have anticipated the wait. Not good customer service at all. More

This is the worst dealer ship in the state. My car has been in the shop for three months and is still not fixed. I even tried to sell my car and no one has called me back, every time I call they make exc been in the shop for three months and is still not fixed. I even tried to sell my car and no one has called me back, every time I call they make excuses. Don’t get your car fixed here and don’t buy one from here. The worst service ever. More

Spent $600 for 2 replacement keys, they couldn't figure out how program them, had to pay for them anyway, this took 3 weeks. When I went to tow it home, my friend and I asked an employee there to help us p out how program them, had to pay for them anyway, this took 3 weeks. When I went to tow it home, my friend and I asked an employee there to help us push it on the dolly and said no, he had to help a customer. More

Sales was good Service not so much We purchased a pre certified Jeep Wrangler sport unlimited less than a month ago from Diego. He was a great person to deal with and did what he said. We purchased a pre certified Jeep Wrangler sport unlimited less than a month ago from Diego. He was a great person to deal with and did what he said. After a week we started having a abs/traction light coming on when we put into reverse. Also the fender was loose and a clip on door sill was missing and a crack thatbwas attempted to be repaired bu service continued to crack. so we made appt with Derin in service they was busy and took a week and half to get into shop. when i got there for appt it was ridiculously unorganized. After checking in and waiting an hour finally got my loaner from sales dept. and was on my way. Never heard back from service for 2 days after leaving several messages. finally got word (from my salesman) that they was still checking it. And after 3 days finally got a text from service they had to order parts. Went to pick up veh and windshield was replaced by sales the speed sensor and clips replaced. the clip was wrong size and they wanted to charge 25.00 to pop in. the fender is still loose. and car was muddy from their lot but they dont wash because they are on well water per Derin. I never once felt like i was a Valued Customer. i will never use this service dept again. Bad experience with Derin in Service. I do recommend Deigo in Sales for great job. More

Great experience Thanks for the great experience. I went in for a oil change. There was a recall on my truck they fixed at the same time. Thanks you guys. Thanks for the great experience. I went in for a oil change. There was a recall on my truck they fixed at the same time. Thanks you guys. More

Delighted The scheduling and timing of the appointment was all better than I could have hoped! I usually do all of my own servicing but figured Johnson has been The scheduling and timing of the appointment was all better than I could have hoped! I usually do all of my own servicing but figured Johnson has been so easy to work with I would give them a shot and I could not have been happier with the process. More

Service department cannot fix my Dodge Nitro I purchased my Dodge Nitro brand new 2009. The car was great. It is paid off. I had about 60,000 miles or ablittle less and i started having problems I purchased my Dodge Nitro brand new 2009. The car was great. It is paid off. I had about 60,000 miles or ablittle less and i started having problems with it. It clicks and will not start randomly. It does finally start. I believe I started taking it to service and told them about the problem and of course it would not do for them. It has been getting worse and I still only have 83,000 miles on it. I have paid for repairs and it still is having the problem. But even worse. So I have another appt tomorrow and see what happens this time. I have contacted corporate office and they do absolutely nothing. I am very disappointed. I like to buy locally to help our economy but I will never buy a dodge again and forget buying locally. I thought Dodge should know how to fix their cars. Oh and I did record what it was doing and yes it did for them the last visit and still not starting until 16,times trying to start it. More