Johnson Brothers Ford Lincoln

Lisa V. rocks! The car buying process has never been something I look forward to at all. Until I encountered Lisa V. at Johnson Brothers Ford. Lisa is professional a The car buying process has never been something I look forward to at all. Until I encountered Lisa V. at Johnson Brothers Ford. Lisa is professional and efficient. I found exactly what I was looking for and Lisa made the whole transaction painless. Kudos, Lisa. More

Friendly and Great Service! Can’t say enough about Johnson Brothers. We’ve been buying Fords for a long time. Lisa Vansa is one of the best salesman - polite, friendly and first Can’t say enough about Johnson Brothers. We’ve been buying Fords for a long time. Lisa Vansa is one of the best salesman - polite, friendly and first class personal service! She goes above and beyond for you. Always ready to help you out and take care of your needs! Can’t say enough about how we appreciate everything she does for us! Thank you Lisa ! More

Bought car on May 12, 19 Johnson Brothers Ford is always my first stop when looking for a car! Tina Lowry is SUPER!! I always leave with a new car and this time was no differe Johnson Brothers Ford is always my first stop when looking for a car! Tina Lowry is SUPER!! I always leave with a new car and this time was no different! I love my new Focus! More

Fast,friendly,went above all to get me in my new Ecosport.. Great salesman,great financial officer went above and beyond to get me in my new vehicle.friendly and did not make me wait to long.love my vehicle Great salesman,great financial officer went above and beyond to get me in my new vehicle.friendly and did not make me wait to long.love my vehicle More

First time buyer It was first time buying a car and they made it fast, easy, and they gave me time to come to a decision on a car. It was first time buying a car and they made it fast, easy, and they gave me time to come to a decision on a car. More

Stranded I called this dealership after I had to stop by the side of the road when a wrench (representing the power train warning signal) appeared on the dashb I called this dealership after I had to stop by the side of the road when a wrench (representing the power train warning signal) appeared on the dashboard. I contacted the service department and was assisted by Brian who was so helpful. The service departments schedule was completely full so I was going to have to get a rental, leave my car at the dealership and go back home to Austin and postpone my trip to Ft Worth. While Brian was finding me a rental and reviewing the terms of my service agreement with me, a mechanic (I wish I could remember his name) walked into the room and said that my car was ready. He found an opportunity to run a diagnostic check on the car and learned that all it needed was a computer update. Gratefully I only had to pay for the diagnostic check and was soon on my way to continue my trip to Ft. Worth. When I called in from the road, Brian explained to me what I needed to do on my cell phone to get directions to dealership. He took my phone number so he could call me if I didn’t show up within 15-20 minutes. When I arrived he saw that I was using a cane, he made sure that I always had a place to sit and brought all the paperwork to me so I didn’t have to stand in line. He was so friendly and kind and focused on my needs. As for the mechanic, I was so impressed that the service department found a way to do the diagnostic check so quickly so I could be on my way. I asked the woman at the desk if there wasn’t some survey I could complete to express my satisfaction. She showed me where to find the survey on line. What could have been a terrible experience turned out to be one of the most pleasant experiences I have ever had with a dealership service department in my sixty-six years. Thanks to everyone that made it that way! More

Amazing online and in-person I was living abroad and needed a new truck for when I returned. I told my salesperson Kevin Long exactly what I wanted— late model F250, low miles, la I was living abroad and needed a new truck for when I returned. I told my salesperson Kevin Long exactly what I wanted— late model F250, low miles, lariat, 4x4 and sunroof. I also worked directly with the GM Lacy as my wife knows her. Only a couple days later she emailed me to let me know she thinks she had one I would be interested in. It fit the bill 100%!! We agreed a price over email and when I got back, I went in to buy the truck. Kevin Long met me immediately, went over every detail of my new certified pre-owned truck as if it were brand new. I really appreciated his care in making sure I knew everything about the truck! Side note— Kevin, my wife and I really got to know each other on the test drive and what a really great guy!! Finance process was about 45 minutes (thanks Jon Fox.) Definitely best car-buying experience I could have imagined. I now have exactly the truck I wanted at exactly the right price! Thanks Johnson Bros Ford Lincoln More

What a pleasant experience In my internet search for a decent car for my teen daughter I found one she liked 80 miles away from us at Jonhsonbrosford. so I call and spoke with A In my internet search for a decent car for my teen daughter I found one she liked 80 miles away from us at Jonhsonbrosford. so I call and spoke with Amy (very friendly/helpful) who ask Anthony (great guy) to send me photos/info on Mustang. I set an appointment and they held the car until I got there. I've made many vehicle purchases in my life but none better than this one. The F&I man (Jon Fox) helped with doing all the paperwork even though I was paying cash for it; it didn't matter to him. In closing Ithis would be my first place to go when looking for another vehicle! More

Tina was awesome Awesome customer service. Really listened to what I needed and help me find the perfect vehicle for me and my budget. From sales to finance to delive Awesome customer service. Really listened to what I needed and help me find the perfect vehicle for me and my budget. From sales to finance to delivery, awesome service. More

Great service and the feeling we got the best deal! We had to replace a Ford Econoline Conversion Van which is in our opinion the most comfortable and practical vehicle ever. Our family (7 grandkids) lo We had to replace a Ford Econoline Conversion Van which is in our opinion the most comfortable and practical vehicle ever. Our family (7 grandkids) loved it as well. It was necessary to downsize and it took a long time for us to find a car which came as close as possible to our van and we did with the help of Mike Tubbs, our salesman who helped us getting there. He is knowledgeable and very helpful in trying to find the right car and the best deal. This was not the first vehicle we bought from Mike and we knew he will take care of us. More