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Johnson Brothers Ford Lincoln
Temple, TX
285 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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285 Reviews of Johnson Brothers Ford Lincoln
June 07, 2018
Satisfied Customer PA This was one of the greatest sales experience I’ve ever had. From the salesperson to the finance. The transition was so awesome. Very professional and This was one of the greatest sales experience I’ve ever had. From the salesperson to the finance. The transition was so awesome. Very professional and no pressure. From start to finish. More
by Paul PA
Employees Worked With
Michael Moneyhun
Helpful May 24, 2018
crown vic service i never have gotten nothing but exceptional service on all my ford vehicles...just had a new battery installed in my 2011 crown vic ....still had the i never have gotten nothing but exceptional service on all my ford vehicles...just had a new battery installed in my 2011 crown vic ....still had the original one in it...talk about long llife!! ty Johnson brothers ford for all ur excellent service.. More
by wb200346
Employees Worked With
not sure of the service persons name but all were very professional..
May 22, 2018
Trustworthy I bought my SHO 5 years back (2013) after attempting to get straight answers from several local firms. Everyone wanted to sell me what was on the lot I bought my SHO 5 years back (2013) after attempting to get straight answers from several local firms. Everyone wanted to sell me what was on the lot, although I had specified what I wanted online before the visit. "Andy" at Johnson Bros was all business, and was glad to "special order" the car I desired, at a reasonable -no haggle- price. I am 5 miles from a large Dealer , and closer to several others than the 35 miles to Johnson Bros, but I have had the car serviced there thrice yearly with only one complaint: my just-waxed beauty was given a "Free Wash" which did not include a dry. I wrote this off as good intentions gone wrong at the pointed end. I even bought a set of new tires last visit -something I've never done from a dealer! More
by Gunner
Employees Worked With
Salesman Andy; Several Service Reps.
May 18, 2018
Thank you Mike Tubbs for number two The first time we shopped with Mike we were desperate and mike asked the right questions to ensure we made the best decision for our needs. This time The first time we shopped with Mike we were desperate and mike asked the right questions to ensure we made the best decision for our needs. This time we were more relaxed and thought we were ready but Mike once again took the time to find out how our lives had changed and personalized our experience. Thank you Mike for only the first and second great car shopping experience in my 60 years. More
by 011489
Employees Worked With
Mike Tubbs, johnathon Fox
May 12, 2018
Excellent customer service at Johnson Brothers Ford makes car buying easy. I highly recommend visiting them if you are in the market for a new vehicle. Seamless car buying from beg Johnson Brothers Ford makes car buying easy. I highly recommend visiting them if you are in the market for a new vehicle. Seamless car buying from beginning to end More
by Mgalvan69
Employees Worked With
Lisa Vansa
May 11, 2018
Fantastic A very well run business top to bottom. Johnson Brothers Ford makes car buying a pleasant experience in a very competitive business. It is hard to f A very well run business top to bottom. Johnson Brothers Ford makes car buying a pleasant experience in a very competitive business. It is hard to find a dealer like Johnson Brothers that will take the time to make each customer feel like they are the best customer on the lot. More
by coachbennett5
Employees Worked With
Jaime Galvan
May 01, 2018
Work out all details before signing on the dotted line. After my wife test drove the vehicles we were interested in and she decided which one she liked better, Joel did the leg work and made the sale. The After my wife test drove the vehicles we were interested in and she decided which one she liked better, Joel did the leg work and made the sale. The time working with Joel was pleasant. Jon worked out all of the financial issues and made the sale work with our pricing goals. Kenny did a great job of walking me through the explanations of all of the electronics. The only thing overlooked was the door code which was easily provided over the phone. The one issue I do have is this car is a Certified Pre-Owned vehicle and I believe Ford prides itself with providing a top shelf vehicle when they get this designation. They make sure all warranty issues are taken care of prior to the sale. What we found was they do not update the navigation to the most current version prior to the sale. I guess that's one way to make money off of the "sucker" who failed to ask that this be done before pickup. I'm disappointed that Johnson Brothers is so tight that they would not provide a "full update" to everything on the vehicle before letting it get out of the door. When speaking with Eddie Young (sales manager on the use car side), he seemed powerless to try and keep a new customer satisfied. I purchased my prior Fords at other dealerships, going hundreds of miles, just because I felt the customer service side of things was handled poorly. I'm sorry but an update that costs Ford $1 to mass produce a Sim Card and they sell for $150.00 in the parts/sales department should be provided to the buyer of any Certified Pre-Owned vehicle. I will look elsewhere for the purchase of my next Ford truck. Donald and Michele Klepac Belton, TX More
by SUCop
Employees Worked With
Joel, Jon, Kenny, Eddie Young
March 18, 2018
Pleasant positive experience We discovered a vehicle we were interested in listed on the dealership’s website. After declaring our interest in the vehicle, we were promptly conta We discovered a vehicle we were interested in listed on the dealership’s website. After declaring our interest in the vehicle, we were promptly contacted by the dealer’s Internet Sales Manager and were able to arrange an appointment to see the vehicle. Mike Tubbs was the Sales Consultant assigned to assist us. We found Mike very knowledgable and highly professional. The entire experience unfolded exactly as he advised and explained. Even the financing portion of the transaction, which can sometimes be the most stressful, went smothly under the direction of Andy Ward. The advertising slogan is “Ford is the Best in Texas!” That certainly is the case with Johnson Brothers Ford in Temple, TX. Thank you, R. and M. Van Zandt, Pflugerville, TX. More
by rr.vanzandt
Employees Worked With
Amy Carranza, Mike Tubbs, Andy Ward
March 16, 2018
Great place to buy from Used the service center for my truck, got me in and out. Saw a truck I wanted there, Joel was very helpful in buying. He was very easy to work with ne Used the service center for my truck, got me in and out. Saw a truck I wanted there, Joel was very helpful in buying. He was very easy to work with never pushy or instant. I decided to buy, got to financial had few issues, but the lady was so helpful. She didn't stop till she had me where I needed to be. I will be buying my next vehicle from here. Also love my new f150!! More
by Kcurrie
Employees Worked With
Joel Flores and financial lady. Sorry about her name.
March 04, 2018
Solid Team! From the sales associate, to car manager, the finance, this team was the best I’ve ever met. They were professional, listened, and delivered. I wouldn From the sales associate, to car manager, the finance, this team was the best I’ve ever met. They were professional, listened, and delivered. I wouldn’t recommend anyone else. More
by Philip LeBoeuf
Employees Worked With
Jon Fox, Jamie Galvan, Lisa A
