Johnson City Honda

The service department at JC Honda has always taken very good care of me and my car. When I called to make my appointment, Will Campbell was friendly and helpful. When I had to call and reschedule because o good care of me and my car. When I called to make my appointment, Will Campbell was friendly and helpful. When I had to call and reschedule because of an illness, Will was concerned for my well-being. As soon as I arrived at the dealership, Will was waiting and greeted me by name. That was very impressive!!!! I have been going to the same doctor every month for 7 years and they don't do that! Wow! Thanks Will and JC Honda. I have had an issue with one of my doors and Will sat down and listened to me describe it and then went and fixed it! Yay! I love JC Honda!!!! More

I purchased my second Honda Element - a 2011 Element. Ryan Martin was my salesman and he was a very helpful, friendly and courteous sales person. Ryan Martin was my salesman and he was a very helpful, friendly and courteous sales person. More

I have been going to Johnson City Honda for years and have worked with Will Campbell before. I had neglected some maintenance on my 94 Civic and it finally caught up. While it is never fun to spend a l have worked with Will Campbell before. I had neglected some maintenance on my 94 Civic and it finally caught up. While it is never fun to spend a lot of money of money on an old car, Will at least made it bearable. His communication was great, he never did anything without checking first, and he clearly explained everything More

We were treated with great customer service in regards to finding a good used vehicle. We worked with Ryan Martin and Michael Leach. Ryan was very laid back and was not what we think of as a pushy sales per finding a good used vehicle. We worked with Ryan Martin and Michael Leach. Ryan was very laid back and was not what we think of as a pushy sales person. He listened to the type of items we wanted on a car and let us test drive both cars several times before making our decision. He even parked them side by side so my wife could make a decision between the civic and accord. The process of selecting a vehicle to the final paperwork which also required sending paperwork out of state was as stress free as we've ever experienced. It was that simple. The service at Johnson City Honda meet and in some ways exceeded the same level of service we have only experienced at one other dealership and that was BMW in Naples FL. WOW!! Thanks for making us feel like real customers and not just another number. We love our 2006 Certified Honda Accord. To Ryan and your staf for their patience with my wife in deciding which vehicle she wanted I want too Thank you! To the owners of your dealership please let them know we are "Johnson City Honda Johnson City" believers. Yours Truly Brian & Elora More

Thank you Johnson City Honda and Bennett Loparo for your assistance with the purchase of my new Honda Accord. I highly recommend Bennett and Johnson city Honda to anyone looking to purchase a Honda in the T assistance with the purchase of my new Honda Accord. I highly recommend Bennett and Johnson city Honda to anyone looking to purchase a Honda in the Tri-Cities. More

William always a pleasure to work with upbeat and very personable work completed on a timely basis and clear explanation of work conducted provided and recommendations provided for future vehicle care personable work completed on a timely basis and clear explanation of work conducted provided and recommendations provided for future vehicle care More

Had 30K service done on 2009 CRV. Mid way through the process Will came into the waiting area and explained to me what was being done--and also that I needed new tires (which I knew, and which is my only process Will came into the waiting area and explained to me what was being done--and also that I needed new tires (which I knew, and which is my only complaint about this (2009)new car, i.e., the Continental 225/65 R17 tires are 'pooped' at 30K miles. Will was sympathetic and suggested replacement brands with their price. All personnel at this dealer are courteous and helpful. More

I enjoy working with Will because he is always informative about maintenance and does not attempt to push services that aren't needed simply because I'm a female. Breath of fresh air. informative about maintenance and does not attempt to push services that aren't needed simply because I'm a female. Breath of fresh air. More

I brought my 2000 Honda Accord in for an extensive I brought my 2000 Honda Accord in for an extensive service, which included new tires. I picked up the car and drove off the lot only to find that t I brought my 2000 Honda Accord in for an extensive service, which included new tires. I picked up the car and drove off the lot only to find that that it had a flat tire. I immediately took the car back and told them I wanted a new tire. Will was extremely nice and told me that he would have it take care of immediately. I spoke with the service manage Kevin about the issue and was assured that this sometimes happens and that the seals sometime break on new tires. I accepted this answer and decided to go on my way after being assured that the dealership would make things right. I was even ask what would it take to ensure that they did not loose my business. I told them I just wanted my cars repaired and that I need to be able to trust the people working on my vehicles. I decided to give them a second chance and let them change the timing belt on my 2007 Ridgeline. 2 Days later my niece while driving home from work crested a hill and the brand new tire expelled all the air leaving us in the middle of a busy highway . We drove about 400-500 yards and pulled into a driveway to be out of traffic. I called the the dealership and spoke with Lee and told him the situation. I had roadside assistance come out and change the tire, and when the tire was pulled off he pointed out a section of damage to the wheel. He started to fix the wheel and I told him to stop. We put the spare tire on the car and I drove it home and brought it to Johnson City Honda the very next morning. I am being told by Kevin the service manager that I had fresh marks underneath the car where I hit something. I find it hard to believe that someone who is suppose to be a professional would make such and accusation, but after dealing with him on Friday it does not shock me that this accusation was thrown out. I am now being told that i need a new wheel due to hitting something from Friday afternoon until Monday afternoon. I have driven Honda's since 1996 and have had them serviced at Honda Dealerships throughout the United States and beside Crown Honda in Durham, NC this is the worst situation I have ever been put in by having my car serviced at a Honda Dealership, At least Crown Honda only lost my keys to my house and they paid for a locksmith to change then Johnson City Honda has cost me money and continues to cost me money because they do not want to accept responsibility for causing damage to my car. More

I have bought my last two cars from Johnson City Honda, and always bring them in for their scheduled maintenance. I always work with Will Campbell, and he is always professional, courteous, friendly, and and always bring them in for their scheduled maintenance. I always work with Will Campbell, and he is always professional, courteous, friendly, and helpful. The work done by the service department is prompt and has kept my vehicles running great. More