Johnson City Nissan
Johnson City, TN
By Type
55 Reviews of Johnson City Nissan
We had a great experience at Johnson City Nissan. Rick Damico was our salesperson and he was very helpful and went above and beyond what we were expecting. He really listens and was very genuine fr Rick Damico was our salesperson and he was very helpful and went above and beyond what we were expecting. He really listens and was very genuine from start to finish with wanting to help us find the best car for our needs and budget. He put us at ease and made the whole process actually enjoyable. We will definitely request him for any future car needs and will be recommending him to family and friends. More
Rick Damico is a wonderful and personable salesmen. Not only does he ensure that the needs of his customers are met but he exceeds every and all expectations! He’s a joy to talk to and my husband and I Not only does he ensure that the needs of his customers are met but he exceeds every and all expectations! He’s a joy to talk to and my husband and I will be recommending him to our friends and family! More
Excellent customer service! Best car buying experience by far. Made trading in a lot easier than anywhere else I’ve been. Love my Kicks! Best car buying experience by far. Made trading in a lot easier than anywhere else I’ve been. Love my Kicks! More
This is the worst service center I’ve ever seen! They will not listen to the customer because THEY are TECHNITIONS and know everything!! When I told them they were losing a customer they didn’t seem They will not listen to the customer because THEY are TECHNITIONS and know everything!! When I told them they were losing a customer they didn’t seem to care!!! Go to another Nissan dealership!!! Beware!!!! More
I want to say that you are very good at what you do. You were able to gain my confidence and walked me through a very difficult process. You made it seem so easy. Brent, who said he was from Knox You were able to gain my confidence and walked me through a very difficult process. You made it seem so easy. Brent, who said he was from Knoxville, you made me feel comfortable by talking about church and prayer. When you asked what I could afford I told you $500.00 and you told me that I might have to work with you on that figure. You showed us a very good car and pointed out all of its features, however, I still haven’t figured out all of them. I kept asking you about a warranty because the sticker said AS IS, NO WARRANTY. You kept telling me we’ll talk about it later, which we did. When I pointed out what other Armadas were welling for in Kelly Bluebook you convinced me that they did not reflect the true value of the vehicles. Well, look at all off the vehicles in the attached sheets that list them well below the $50K yours was listed for well below your price and many of these are at local dealers. Again, I trusted you. You also told me that you were giving us $3,000.00 for bringing in the promotion sheet which included $1,000.00 for being a veteran and $7,000.00 for our trade in. In looking at the paperwork I don’t seen that $3,000.00. Also, you told me that the final price of the vehicle was $47,777.00 while in fact it turned out to be $56,165. Mike, you went through the paperwork so well. I trusted both of you and didn’t look at the paperwork like I should have. It is my fault that I trusted you both and I feel deceived. You presented each piece of paperwork and pointed to sign here and there which I did without checking the figures. You asked me what kind off warranty I wanted whether it be mileage or years. You hinted at the 6 year plan which I chose. Only afterward did I hear you say 70,000 miles in passing. So, I don’t know if I have a 70K mile warranty or 6 year warranty. I guess if I don’t drive 70K it might last 6 years. Later I found out that a NEW 2023 Nissan Armada with 4 wheel drive, not two wheel like I got, was only $51,-000 at Johnson City Nissan. I don’t know what happened to me the day that I came in. It was all my fault. It seems like I was in a trance or maybe Old Timers Syndrome. I can honestly say that you have done a good job for Johnson City Nissan by getting me to pay more than $20k than I would have at another dealership. However, I have to say that I believe your Christian values are lacking. If you will look at the scripture I have included from Exodus 20:25, Leviticus 19:35, and Proverbs 16:11 you will see what I am referring to. I will not judge you, I leave that to God. OH YES, the card we brought in said we had won $5,000.00 and all we received were earbuds and a cap. I wonder if anyone ever wins that money. I never see any advertisements show someone winning it. I only wish I had been wise enough to see through the deception I experienced. I also wish I had done some research before going to them. More
GREAT dealership to work with, and they were completely transparent about everything up front! I couldn't have had a better transaction or experience! transparent about everything up front! I couldn't have had a better transaction or experience! More

