Johnson City Nissan

Avoid at all cost! They lie. They mark up sales thousands of dollars with fake fees to make extra money off of the gullible people who purchase a car from them. They only use "Fair" KBB rating to calculate t of dollars with fake fees to make extra money off of the gullible people who purchase a car from them. They only use "Fair" KBB rating to calculate trade in price and use the bottom dollar. I asked to not have my credit checked untill after I seen prices of cars and they refused to show me cars till credit check. They checked my credit anyway even though I told them not to then hit my credit 15 time with 15 different banks dropping my score almost 40 points. They then came back and tried to sell me a Rouge sport which I didn't want and said that's the only car they had deals on. Looked at the price they had marked it up $6000 from the window price.and gave me the lowest price possible for a clean excellent trade in. Worst new car dealership I have ever dealt with. I was a prime credit applicant and they just lost a customer and a sell for their shaddy tactics. More

Terrick the salesman was great, Tim the sales manager was great. Excellent experience all the way around. Would shop here again. Everyone was patient and treated me like I was in charge and not the dealershi great. Excellent experience all the way around. Would shop here again. Everyone was patient and treated me like I was in charge and not the dealership. More

Replaced transmission. Done a great job replacing transmission under extened warranty. Hassle free. Great service and the transmission was repaired short length of time. I Done a great job replacing transmission under extened warranty. Hassle free. Great service and the transmission was repaired short length of time. I would definety take back for service More

Great Experience! Easy and fast purchase - They treated me like a queen! I felt that the sales, finance and service departments were honest and friendly with an except Easy and fast purchase - They treated me like a queen! I felt that the sales, finance and service departments were honest and friendly with an exceptional price on the vehicle and trade-in. More

Lied to, more than once. We were lied to about an option on a new truck. Was told Sirius XM radio was available on a vehicle we purchased.. Upon delivery we asked the salesman We were lied to about an option on a new truck. Was told Sirius XM radio was available on a vehicle we purchased.. Upon delivery we asked the salesman to show us how to use the XM radio. The salesman discovered, along with us, that the 2019 models were not equipped for Sirius XM. Before signing the papers, we were told the vehicle came with a 3 month free subscription to XM. Part of our agreement was to get a 1 year subscription, free of charge, instead of 3 months. When all was said and done, we said that we wanted out of the agreement. But the dealership would not allow it. We were lied to by the salesman, Darrell Thompson. Then lied to by the sales manager, and even lied to by the finance officer, Brian Knechtel. More

Good customer service I purchased my 2016 Honda CR-V there and love it. My sales person was Jeff Sanders the most sweetest sales person you could ask for he helped me pick I purchased my 2016 Honda CR-V there and love it. My sales person was Jeff Sanders the most sweetest sales person you could ask for he helped me pick out the right car for my money and he was very helpful and would recommend him and this dealer to everyone looking for a nice ride and a great sales person. Thanks to all the people there very friendly and always make feel welcome when I come for service. Sincerely, Kim Hurd More

Sales Go see Doyle Rutherford and he will work with you. He takes his time to listen to you and what your needs are looking for a vehicle. Awesome job! Go see Doyle Rutherford and he will work with you. He takes his time to listen to you and what your needs are looking for a vehicle. Awesome job! More

Service Department is TERRIBLE! Animal Lovers Beware! I use my dog for therapeutic purposes since I ride with and help clients in the social service industry. I came to get a loaner car & when I returned I use my dog for therapeutic purposes since I ride with and help clients in the social service industry. I came to get a loaner car & when I returned it, the Service Department charged me a $300 cleaning fee for my dog being in the car. Prior to this, they made me sign a contract that there is a no pet policy AS my dog is sitting by the feet of the girl at the desk, where the contract was being signed. I put a provision that "I was not told about this policy & don't agree with it." They charged me anyway and claimed that it was my signature there. If you love dogs or any animal for that matter, then do NOT go here. More

Very nice salesman Doyle Rutherford is a great salesman and we really enjoyed dealing with him. He was very patient and is probably their best salesman. We would like to Doyle Rutherford is a great salesman and we really enjoyed dealing with him. He was very patient and is probably their best salesman. We would like to thank him very much. More

Highly recommend IF Robbie Sturgill is your salesperson! I knew which vehicle I wanted to see before making the trip to this dealership. I did my homework ahead of time ~ comparing prices in a 200 mile radiu I knew which vehicle I wanted to see before making the trip to this dealership. I did my homework ahead of time ~ comparing prices in a 200 mile radius, checking the Carfax reports, KBB, Edmunds & TrueCar. I don't know about other insurance companies but I found that USAA was a very beneficial source in hunting down a good deal. I don't respond well to high pressure sales so I skedaddled when a salesman speed stalked me 'round the lot.... Like a ninja I circled back around to my target vehicle & happily verified it's condition. Only then did I go inside to arrange a test drive. There I found Robbie Sturgill ~ Not loud. Not pushy. Unlike others, he didn't ask where my husband was. Happily single people like me appreciate that. Robbie was kind, patient, answered all my questions & happily checked with the service department on a couple things I wanted to verify. There was not a hint of BS from Robbie as we were well on our way to making a deal. I will say we were needlessly interrupted several times by what I believe was the sales manager named Kenny. Kenny caused confusion in the midst of my enjoyable deal making with Robbie. AND he said, "write me a check tonight" more than a couple times which made me wish for duct tape. In summary ~ First & most importantly, Robbie Sturgill is the reason I recommend this dealership. Robbie cares if you are happy & he even checks in after the sale to make sure you are satisfied. He deserves 5 big stars! Sadly, my 4 star rating is due to the other staff member. More