Johnson Ford

Great service from the sales staff to the service dept. We will definitely keep our business local at Johnson Ford . Recommend them to all our friends. We will definitely keep our business local at Johnson Ford . Recommend them to all our friends. More

I purchased a 2020 F350 in November of 2020 and so far I'm pleased with my purchase and the service after the sale has been great! My sales person Anna has been Awsem helping me out even after the sale. K I'm pleased with my purchase and the service after the sale has been great! My sales person Anna has been Awsem helping me out even after the sale. Keep up the great work Anna you get a A+ for your help and great attitude. Thanks again, Richard Wilcox More

Excellent customer service from setting up appointment to test drive to driving away in new car! No pushy sales people and met all my criteria. Very accommodating and a pleasure to do business with. Will def test drive to driving away in new car! No pushy sales people and met all my criteria. Very accommodating and a pleasure to do business with. Will definitely purchase from again!! More

I have been lucky enough to bought multiple trucks from Johnson Ford over the last few years. My lariat exceeded my expectations, my 250 is a work horse, and my black widow has blown my mind. The whole tea Johnson Ford over the last few years. My lariat exceeded my expectations, my 250 is a work horse, and my black widow has blown my mind. The whole team at JF knows me by name, spends time with me every time I come by, and accommodates all of my needs without question. Love this dealership. Most honest I’ve dealt with in Western Mass. More

Overall really happy with what I got and the price I got for it, makes me happy. Everything seemed good but always room for improvement. for it, makes me happy. Everything seemed good but always room for improvement. More

Nick showed excellent customer service and spent a lot of time with us, disrupting his own schedule, to make sure we knew how to use everything. I highly recommend him. time with us, disrupting his own schedule, to make sure we knew how to use everything. I highly recommend him. More

Nick Virgilio and Brian, (manager), were friendly, professional, and helpful. When I unexpectedly had to replace my vehicle, and really had no idea what I wanted, other than heated seats, Nick took professional, and helpful. When I unexpectedly had to replace my vehicle, and really had no idea what I wanted, other than heated seats, Nick took the time to help guide me into the perfect vehicle that fit my needs and lifestyle. no pressure, low key, honest. I will definitely recommend their services. More

Great experience! Sales person very helpful and friendly. Lots of vehicles to choose from. Very happy with vehicle that I purchased . would definitely recommend this dealer to others. Lots of vehicles to choose from. Very happy with vehicle that I purchased . would definitely recommend this dealer to others. More

I went to Johnson Ford to try and get into a bigger vehicle for my growing family. I have been a Ford customer for years, purchasing/leasing many vehicles. I always dreaded having to go back to the vehicle for my growing family. I have been a Ford customer for years, purchasing/leasing many vehicles. I always dreaded having to go back to the dealership (I was dealing with a different dealership at the time) at the end of my leases. After visiting multiple other dealerships to try and get into an Explorer and getting the run around constantly I had given up. I went to Johnson’s since it is local and at that point was ready to just buy my current lease out and keep my Ford Edge. From the moment I walked in the door, everyone was so kind. Nick Virgilio actually listened to my needs and was honest about my options. He told me he could get me into the vehicle I needed at the price point I could afford. The whole process was smooth as could be. Nick and the team only took an hour from the time I test drove the car to securing the financing. It was the shortest amount of time I’ve ever had to spend in a dealership. They told me to come back in 2 hours so they could detail the car and get the paperwork prepared. When I came back they had done everything, detailed the car, filled the gas tank, replaced old battery with a brand new battery, registered and inspected the car and had the paperwork ready to go. I was there for only 30 minutes. Nick kept me well informed during the whole process which was so nice and made the process more enjoyable. The team at Johnson’s is exceptional and I will be returning for my future purchases and servicing needs. Best car buying experience I’ve ever had! More

stay away from the service they quoted me a price and came in almost $600 over they didn't deliver on time. and then told me one item was wrong and took it to another dealer and it was only a $40 fix in came in almost $600 over they didn't deliver on time. and then told me one item was wrong and took it to another dealer and it was only a $40 fix instead of the $300 they quoted More