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Johnson Honda of Stuart - Service Center

Stuart, FL

4.7
110 Reviews

110 Reviews of Johnson Honda of Stuart - Service Center

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November 28, 2023

Everyone was very welcoming. My tech advisor ,Lyra was great, and had a great smile. wait time as advised was right on. Although they were unable to upgrade navigation system. Pr More

by pete.patroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
leis
Nov 28, 2023 -

Johnson Honda of Stuart responded

Thank you for your 5 star review! We appreciate knowing that our service met your needs. Our team looks forward to serving you again at Johnson Honda!

July 08, 2023

Scheduled appointment almost a week in advance for the service department, of course after the typical you are the only one with this problem and I drive 40 minutes to the appointment, service advisor Ash More

by billsemailnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor and lane attendant.
Jul 10, 2023 -

Johnson Honda of Stuart responded

Thank you for your review. We regret to hear your recent experience was not a more positive one. This certainly does not reflect the standards of service we hold ourselves to and we would like to connect you with our upper management to address this directly. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com.

Jul 11, 2023 -

billsemailnow responded

The dealership has my contact information as does the GM! This is the same generic response you have on all review platforms which shows no one is reading or personally replying to these issues.

May 20, 2023

Don't go. Was told I needed 3.5k of repairs. Had fixed for 550. Elsewhere. More

by NausettCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Saavedra, Todd Clevenger
May 24, 2023 -

Johnson Honda of Stuart responded

Thank you for your feedback. We regret to hear that you did not have a more positive experience with us and we apologize that the price was not what you were expecting. If you have any questions about the service you received during your visit, we invite you to reach out to our Service Manager, Luis Pedraja, at lpedraja@johnsonhondaofstuart.com or 772-320-1141, for further assistance.

November 05, 2022

Wow, Johnson Honda is absolutely amazing m. I was traveling today and my tire pressure light came on. I called them and they said come directly into Service. They had me back on the road in More

by elainedefibaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 07, 2022 -

Johnson Honda of Stuart responded

Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Honda.

April 29, 2021

Thank you Brian Mays and the service team for the outstanding customer service. Drove in without an appointment and was able to get my new CRV HYBRID fix. More

by hbueno1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mays
Apr 30, 2021 -

Johnson Honda of Stuart responded

Thank you for 5 stars! We are glad you had a great service experience with our team at Johnson Honda.

September 05, 2019

Professional Dealership Purchased my 2015 Honda CRV there and continue to use their highly regarded service department for all my preventive maintenance needs. Have never had More

by BNauss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Liddy
Sep 06, 2019 -

Johnson Honda of Stuart responded

Thank you for sharing and for trusting us to handle your automotive service needs!

July 15, 2019

Getting superb service from the right dealership Excellent , personalized service from a people oriented service staff .The facilities are excellent, bathrooms squeaky-clean, with free beverages and More

by crv owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mays , Patrick
Jul 26, 2019 -

Johnson Honda of Stuart responded

You have left us overjoyed with your amazing compliments! Thank you so much; we LOVE having you as a member of our automotive family.

June 04, 2019

Service Took care of everything I told them about plus more😄. So far very pleased with this dealership. Very professional and courteous. Plus good coff More

by hootie4520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Esposito, Nick Castillo
Jun 05, 2019 -

Johnson Honda of Stuart responded

We love our coffee too! :) We look forward to serving you again!

May 31, 2019

Car maintenance It’s always a pleasure to bring my Honda Accord to Johnson Honda, Everyone is friendly & service is excellent!! My service advisor Deborah is awesome! More

by Nyflchic19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah Demontigny
Jun 03, 2019 -

Johnson Honda of Stuart responded

Thank you for continuing to trust Johnson Honda with your automotive service needs!

May 27, 2019

Gearshift repair The button on the gearshift handle broke off and fell apart. I called Johnson Honda of Stuart they sent a tow truck and drove my car in me to the dea More

by Libby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Jon Laramie
May 28, 2019 -

Johnson Honda of Stuart responded

Thank you for allowing us to service your vehicle, Libby. We cherish having you as a member of our automotive family!

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