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Johnson Honda of Stuart - Service Center

Stuart, FL

4.7
115 Reviews

115 Reviews of Johnson Honda of Stuart - Service Center

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January 19, 2024

Ashton was very helpful fitting me in for service. Fast oil change when I needed it. More

by Tinageo03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton
Jan 22, 2024 -

Johnson Honda of Stuart responded

Thank you for your 5 star review! We are glad you enjoyed your service experience at Johnson Honda.

January 19, 2024

GO TO COGGIN HONDA OF FT. PIERCE… Johnson Honda of Stuart charge DOUBLE prices of labours and parts, specially the synthetic oil change. More

by nidal612
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugh Esposito
Jan 22, 2024 -

Johnson Honda of Stuart responded

Thank you for your feedback. We appreciate the opportunity to assist you and we apologize if the price was not what you were expecting. If you have any questions about the service performed on your vehicle, we invite you to reach out to our Service Manager, Luis Pedraja, at lpedraja@johnsonhondaofstuart.com or 772-320-1141.

December 06, 2023

Brian was very helpful over the past 8 years. My CRV , other than oil change has required no major work. More

by nosnowdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 11, 2023 -

Johnson Honda of Stuart responded

Thank you for your review! We are happy to hear you have continued to enjoy your experience with our team.

December 04, 2023

Scott was excellent during the entire process. He kept me informed during the entire process. When he told me there was unexpected issues with my car that needed attention (leak) he made sure I go More

by .jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scitt
Dec 04, 2023 -

Johnson Honda of Stuart responded

Thank you for your kind words about our team member, Scott! Our team at Johnson Honda looks forward to serving you again!

December 04, 2023

First time having my new Ridgeline serviced and it was a breeze. Very comfortable waiting Just the right amount of time to unwind. Thank you Scott for your services More

by bhanrahan56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
Dec 05, 2023 -

Johnson Honda of Stuart responded

Thank you for your 5 star review! We are happy to hear you had a great service experience at Johnson Honda. It was our pleasure to assist you!

November 28, 2023

Everyone was very welcoming. My tech advisor ,Lyra was great, and had a great smile. wait time as advised was right on. Although they were unable to upgrade navigation system. Pr More

by pete.patroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
leis
Nov 28, 2023 -

Johnson Honda of Stuart responded

Thank you for your 5 star review! We appreciate knowing that our service met your needs. Our team looks forward to serving you again at Johnson Honda!

July 08, 2023

Scheduled appointment almost a week in advance for the service department, of course after the typical you are the only one with this problem and I drive 40 minutes to the appointment, service advisor Ash More

by billsemailnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor and lane attendant.
Jul 10, 2023 -

Johnson Honda of Stuart responded

Thank you for your review. We regret to hear your recent experience was not a more positive one. This certainly does not reflect the standards of service we hold ourselves to and we would like to connect you with our upper management to address this directly. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com.

Jul 11, 2023 -

billsemailnow responded

The dealership has my contact information as does the GM! This is the same generic response you have on all review platforms which shows no one is reading or personally replying to these issues.

May 20, 2023

Don't go. Was told I needed 3.5k of repairs. Had fixed for 550. Elsewhere. More

by NausettCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Saavedra, Todd Clevenger
May 24, 2023 -

Johnson Honda of Stuart responded

Thank you for your feedback. We regret to hear that you did not have a more positive experience with us and we apologize that the price was not what you were expecting. If you have any questions about the service you received during your visit, we invite you to reach out to our Service Manager, Luis Pedraja, at lpedraja@johnsonhondaofstuart.com or 772-320-1141, for further assistance.

November 05, 2022

Wow, Johnson Honda is absolutely amazing m. I was traveling today and my tire pressure light came on. I called them and they said come directly into Service. They had me back on the road in More

by elainedefibaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 07, 2022 -

Johnson Honda of Stuart responded

Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Honda.

April 29, 2021

Thank you Brian Mays and the service team for the outstanding customer service. Drove in without an appointment and was able to get my new CRV HYBRID fix. More

by hbueno1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mays
Apr 30, 2021 -

Johnson Honda of Stuart responded

Thank you for 5 stars! We are glad you had a great service experience with our team at Johnson Honda.

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