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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,272 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,272 reviews

June 18, 2025

Johnson Lexus is always awesome. .. I am on my 10th GX 460. and would never go anywhere else. Justin in service is so easy to work with..an asset to the JOHNSON TEAM. More

by adstuff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUSTIN. (IN SERVICE ) gets 5 STARS FROM ME ., Larry Howell
Jun 20, 2025 -

Johnson Lexus Of Raleigh responded

Thank you for your loyalty and kind words about Johnson Lexus of Raleigh! We're delighted to hear that Justin in service has made such a positive impact on your experience. We look forward to continuing to serve you with excellence!

June 17, 2025

My visit was nothing short of awesome from the time I was greeted by Sales Associate, Eb. who was very pleasant, professional, patient, and knowledgeable. Excellent customer service experience! T.Cooper More

by T. Cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Jun 17, 2025 -

Johnson Lexus Of Raleigh responded

We're delighted to hear that Eb provided you with an excellent experience at Johnson Lexus of Raleigh! Thank you for sharing your positive feedback and support.

June 14, 2025

Pleasant experience and people are very nice. Hard to understand the scheduler when calling to make an appointment, though. More

by rjordan37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Steppe
Jun 16, 2025 -

Johnson Lexus Of Raleigh responded

Thank you for sharing your feedback! We're glad to hear that your experience at Johnson Lexus of Raleigh was pleasant. We appreciate the input about scheduling and will work on improving communication in that area.

June 12, 2025

Music is too loud in the service area . .. difficult to communicate! People are friendly and helpful, but I can't imagine working in that loud environment. More

by Dgrain795
Recommend Dealer
Yes
Employees Worked With
Don't recall their name - made a selection above to proceed with the review, Bill Ingram II
Jun 13, 2025 -

Johnson Lexus Of Raleigh responded

Thank you for your feedback about the noise level in our service area. We understand it's important to create a comfortable environment for our customers, and your input will be considered moving forward. We look forward to seeing you next time.

June 11, 2025

All praises to my sales associate Eb. He was awesome, professional and knowledgeable on my 2024 Lexus NX. He made my purchase seem effortless. And Kudos to Johnson Lexus Raleigh for hirin More

by nsu_diva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Jun 11, 2025 -

Johnson Lexus Of Raleigh responded

We're delighted to hear that Eb provided you with an effortless purchasing experience at Johnson Lexus of Raleigh! Your kind words about his professionalism and knowledge mean a lot. Enjoy your new 2024 Lexus NX, and thank you for choosing us!

June 09, 2025

I recently worked with Eb and he is an excellent salesperson. He didn’t pressure me, he just guided me and gave me options. It was a great buying experience and I left with a 2022 Lexus NX350 that I More

by Tracywaters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Jun 10, 2025 -

Johnson Lexus Of Raleigh responded

Tracy, we're delighted to hear that Eb provided you with a great buying experience at Johnson Lexus of Raleigh. Enjoy your new 2022 Lexus NX350!

June 07, 2025

Chris always takes great care of me. He is very professional and kept me informed throughout the process. More

by btplustwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 09, 2025 -

Johnson Lexus Of Raleigh responded

We're delighted to hear that Chris provided you with professional and attentive service at Johnson Lexus of Raleigh. Thank you for sharing your experience, and we look forward to serving you in the future!

June 07, 2025

Service was poor. I was told that because I took a loaner my car would be put to the back of the line. That is unacceptable as if my time was not as valuable as anyone More

by horn_jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Ingram II
Jun 18, 2025 -

Johnson Lexus Of Raleigh responded

It's disappointing to hear about your experience with the service scheduling. We strive for fairness and efficiency, so it's concerning that this wasn't reflected during your visit. Please reach out to our Service Manager, Candice Rohrs, at 919-877-1941 if you'd like to discuss further or have any other questions or concerns. Thank you.

June 06, 2025

A very professional dealership. Everyone very attentive and courteous. The dealership and employees were top notch! I do recommend them. More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Baldwin
Jun 06, 2025 -

Johnson Lexus Of Raleigh responded

Sue, thank you for the glowing review! We're delighted to hear that our team at Johnson Lexus of Raleigh provided a top-notch experience. We appreciate your recommendation and look forward to serving you again in the future!

June 03, 2025

Everyone is always friendly and very helpful. I have always had a great experience. Candice Roehrs is fantastic! More

by mbrello0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 04, 2025 -

Johnson Lexus Of Raleigh responded

We're delighted to hear that Candice and the team at Johnson Lexus of Raleigh provided you with such a positive experience! Thank you for sharing your feedback, and we look forward to serving you again in the future.

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