Johnson Lexus Of Raleigh

Prompt check in. Service performed in a timely manner. Service agent Javier Morin kept me well informed about the status of the work being done and made check out ve Service performed in a timely manner. Service agent Javier Morin kept me well informed about the status of the work being done and made check out very easy. He answered all of my questions clearly and directly. He is very customer oriented. The waiting area is clean and comfortable. I highly recommend this dealer for service. More

All staff is very polite. Love video of work being done and complimentary car was Love video of work being done and complimentary car was More

Tonya was very rude and unprofessional on the phone. Something has to be done about this behavior. Her tone, lack of respect, and meanness turns people off. There is also a lot of disrespect towards the Something has to be done about this behavior. Her tone, lack of respect, and meanness turns people off. There is also a lot of disrespect towards the vehicles. A driver by the name of John decided to eat Chic-fil-a in the loaner car on the way to my house and did not throw away the garbage. I had to take it from him and throw away the trash in my own house. The car smelled like stale food and overwhelming cologne. It’s really terrible how this can go on. More

An excellent visit as usual. the staff are very friendly. The video report is very useful . the staff are very friendly. The video report is very useful . More

I’ve been dealing with Lexus Raleigh for many years. The service is excellent! Andreas is so personal and I depend on him for service information.. And I’m fortunate to live close to this dealship. A w The service is excellent! Andreas is so personal and I depend on him for service information.. And I’m fortunate to live close to this dealship. A win win! More

Great place to take your car. Great service. They take care of you and take videos of your car so you can see what the issues are. Nice touch.!! Great service. They take care of you and take videos of your car so you can see what the issues are. Nice touch.!! More

We’ve travelled from Chesapeake VA 4 times to purchase 4 vehicles from this dealership, frankly, we think this speaks for itself! vehicles from this dealership, frankly, we think this speaks for itself! More

This dealership knows customer service. They sell quality vehicles but the experience after the sale is what sets them apart. My latest is the third Lexus I have gotten through Johnson Lexu They sell quality vehicles but the experience after the sale is what sets them apart. My latest is the third Lexus I have gotten through Johnson Lexus. Shavar and Craig helped on the front end and feel like family. Anne, and Javier keep me on track with service and maintenance. My daughter recently joined the JL family also. She received the same level of excellent service. Lisa Massey was patient and thorough in explaining the paperwork she was signing as Cheyenne did with me. I can’t imagine purchasing from another dealership. More

Lewis has been my service advisor at Johnson Lexus since 2010, and I truly cannot say enough good things about him. His professionalism, honesty, communication, and consistency over the years have been unma 2010, and I truly cannot say enough good things about him. His professionalism, honesty, communication, and consistency over the years have been unmatched. He always takes the time to explain everything clearly, keeps me updated throughout the service process, and genuinely cares about his customers and their vehicles. It’s rare to find someone who consistently delivers this level of customer service for over a decade. Because of Lewis, servicing my vehicle at Johnson Lexus has always been a smooth and stress-free experience. He goes above and beyond every single time, and that level of dedication deserves recognition. If you have the opportunity to work with Lewis, you are absolutely in great hands. Johnson Lexus is lucky to have him! More

If you are thinking about test driving or purchasing a Lexus at Johnson Lexus in Raleigh, I highly recommend Zack Gray, a Lexus Sales and Leasing Associate. Zack was a pleasure to work with — highly profe Lexus at Johnson Lexus in Raleigh, I highly recommend Zack Gray, a Lexus Sales and Leasing Associate. Zack was a pleasure to work with — highly professional, knowledgeable, and made my experience so enjoyable. I will definitely be a repeat customer and will request Zack again for my next Lexus! More