Johnson Lexus Of Raleigh

Johnson Lexus handled all of my vehicle’s maintenance needs in a professional and efficient manner. Tanner, my customer service professional, was particularly helpful. needs in a professional and efficient manner. Tanner, my customer service professional, was particularly helpful. More

Does not respect time. Made service appointment for 1:30pm for a simple engine oil and filter change. Arrived on time. The car was checked in by Jonathan Rico service a Made service appointment for 1:30pm for a simple engine oil and filter change. Arrived on time. The car was checked in by Jonathan Rico service advisor more than 40 minutes late. Just leaving the dealership 4:30pm. It does not make sense to take 3 hours. Seems to me that they over schedule people and make people wait. Had a conversation with the service department manager Scott Parrish, he made it seem like 2 hours wait is completely within normal for any appointment. VERY DISSAPOINTED CUSTOMER OF LEXUS. More

Andreas is the best , all service has been excellent for 20 years now . Would not go anywhere else 20 years now . Would not go anywhere else More

Excellent service from start to finish. Kierstyn kept me informed. She was very kind, courteous and professional. Thank you for making my experience with Johnson Lexus pleasant. Kierstyn kept me informed. She was very kind, courteous and professional. Thank you for making my experience with Johnson Lexus pleasant. More

Johnson Lexus is always awesome. .. I am on my 10th GX 460. and would never go anywhere else. Justin in service is so easy to work with..an asset to the JOHNSON TEAM. .. I am on my 10th GX 460. and would never go anywhere else. Justin in service is so easy to work with..an asset to the JOHNSON TEAM. More

My visit was nothing short of awesome from the time I was greeted by Sales Associate, Eb. who was very pleasant, professional, patient, and knowledgeable. Excellent customer service experience! T.Cooper greeted by Sales Associate, Eb. who was very pleasant, professional, patient, and knowledgeable. Excellent customer service experience! T.Cooper More

Pleasant experience and people are very nice. Hard to understand the scheduler when calling to make an appointment, though. Hard to understand the scheduler when calling to make an appointment, though. More

Music is too loud in the service area . .. difficult to communicate! People are friendly and helpful, but I can't imagine working in that loud environment. .. difficult to communicate! People are friendly and helpful, but I can't imagine working in that loud environment. More

All praises to my sales associate Eb. He was awesome, professional and knowledgeable on my 2024 Lexus NX. He made my purchase seem effortless. And Kudos to Johnson Lexus Raleigh for hirin He was awesome, professional and knowledgeable on my 2024 Lexus NX. He made my purchase seem effortless. And Kudos to Johnson Lexus Raleigh for hiring a great salesman. Best wishes Eb!! And thanks for everything!! More

I recently worked with Eb and he is an excellent salesperson. He didn’t pressure me, he just guided me and gave me options. It was a great buying experience and I left with a 2022 Lexus NX350 that I salesperson. He didn’t pressure me, he just guided me and gave me options. It was a great buying experience and I left with a 2022 Lexus NX350 that I absolutely love! More