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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,286 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,286 reviews

August 01, 2025

Andreas is a good spokesman for Lexius. He has a.pleasant demeanor and good sense of humor. The showroom and bathroom was clean and the temperature of the facility was just right for me. More

by Highnest
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II
August 01, 2025

No complaints. I was pleased with my experience. Staff was courteous and professional and was available to answer questions. More

by Psychtester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
July 24, 2025

attentive from the time you grove into the service bays. Everyone is pleasant in doing their job, get the service done and send customer home when complete. More

by cmwb68
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 24, 2025 -

Johnson Lexus Of Raleigh responded

Thank you for choosing Johnson Lexus of Raleigh, and for sharing your experience with our team! We truly look forward to seeing you again down the road. Take care!

July 24, 2025

I recently purchased a 2025 Lexus RX350. Darryl Meyers, Master Certified Sales Consultant, assisted with this purchase. Darryl’s professionalism, knowledge and courtesy made this event sup More

by Betty Jo Holloman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darryl Meyers
Jul 25, 2025 -

Johnson Lexus Of Raleigh responded

Hi Betty Jo, congratulations on your new 2025 Lexus RX 350! We're glad Darryl made your experience easy and enjoyable. Thank you for choosing Johnson Lexus of Raleigh and for recommending Darryl. Safe travels!

July 23, 2025

On July 8 came in for service. I was very disappointed that 7 days later my battery was dead. I wish I had been told I needed a battery at my service visit.. More

by lavsmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner MRSZ
Jul 24, 2025 -

Johnson Lexus Of Raleigh responded

We apologize for any oversight during your service visit and the subsequent inconvenience of your battery issue. If you would like to discuss what happened in greater detail, please reach out to us directly at Johnson Lexus of Raleigh, as that would allow us to provide further clarification. Thank you.

July 16, 2025

I have no response for this question about the dealership at this time. Thank you’ More

by Ms. Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald and Earl were very polite and helpful.
Jul 16, 2025 -

Johnson Lexus Of Raleigh responded

We appreciate your feedback and are always happy to assist you. Please reach out anytime if you'd like to discuss your experience in greater detail.

July 16, 2025

The service is very good and they allow you get loaner cars. They are very dependable. More

by larryb1560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 16, 2025 -

Johnson Lexus Of Raleigh responded

Thank you, Larry, for stopping by to leave Johnson Lexus of Raleigh a wonderful review!

July 16, 2025

Eb was my sales rep. He was referred by a friend who had a great experience with him. Johnson Lexus of Raleigh has a great reputation. I’ve had friends and family purchas More

by Murraicr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
Jul 16, 2025 -

Johnson Lexus Of Raleigh responded

Thank you for choosing Johnson Lexus of Raleigh! We are happy to hear that Eb went above and beyond to get you into your new car.

July 12, 2025

Very professional and organized. The service department has longtime employees who are knowledgeable and friendly. I like the pictures sent while the car is in the service department More

by Jeffwilson1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II
Jul 14, 2025 -

Johnson Lexus Of Raleigh responded

Thank you for the 5-star review, Jeff. We appreciate your business and we hope to see you again at Johnson Lexus of Raleigh.

July 12, 2025

Great service, always dependable and able to get service when I need it! Service representative is exceptional More

by ron_conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Roberts
Jul 14, 2025 -

Johnson Lexus Of Raleigh responded

Ron, we strive to deliver exceptional service, and it is gratifying to know that this has been your experience! Thank you for trusting Johnson Lexus of Raleigh with your business.

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