Johnson Lexus Of Raleigh

Great place to take your car. Great service. They take care of you and take videos of your car so you can see what the issues are. Nice touch.!! Great service. They take care of you and take videos of your car so you can see what the issues are. Nice touch.!! More

We’ve travelled from Chesapeake VA 4 times to purchase 4 vehicles from this dealership, frankly, we think this speaks for itself! vehicles from this dealership, frankly, we think this speaks for itself! More

This dealership knows customer service. They sell quality vehicles but the experience after the sale is what sets them apart. My latest is the third Lexus I have gotten through Johnson Lexu They sell quality vehicles but the experience after the sale is what sets them apart. My latest is the third Lexus I have gotten through Johnson Lexus. Shavar and Craig helped on the front end and feel like family. Anne, and Javier keep me on track with service and maintenance. My daughter recently joined the JL family also. She received the same level of excellent service. Lisa Massey was patient and thorough in explaining the paperwork she was signing as Cheyenne did with me. I can’t imagine purchasing from another dealership. More

Lewis has been my service advisor at Johnson Lexus since 2010, and I truly cannot say enough good things about him. His professionalism, honesty, communication, and consistency over the years have been unma 2010, and I truly cannot say enough good things about him. His professionalism, honesty, communication, and consistency over the years have been unmatched. He always takes the time to explain everything clearly, keeps me updated throughout the service process, and genuinely cares about his customers and their vehicles. It’s rare to find someone who consistently delivers this level of customer service for over a decade. Because of Lewis, servicing my vehicle at Johnson Lexus has always been a smooth and stress-free experience. He goes above and beyond every single time, and that level of dedication deserves recognition. If you have the opportunity to work with Lewis, you are absolutely in great hands. Johnson Lexus is lucky to have him! More

If you are thinking about test driving or purchasing a Lexus at Johnson Lexus in Raleigh, I highly recommend Zack Gray, a Lexus Sales and Leasing Associate. Zack was a pleasure to work with — highly profe Lexus at Johnson Lexus in Raleigh, I highly recommend Zack Gray, a Lexus Sales and Leasing Associate. Zack was a pleasure to work with — highly professional, knowledgeable, and made my experience so enjoyable. I will definitely be a repeat customer and will request Zack again for my next Lexus! More

Service is always reliable! My service advisor Mike Steppe treats my car as if it were his own and makes me feel like family!! Love Johnson Lexus and will never go anywhere els My service advisor Mike Steppe treats my car as if it were his own and makes me feel like family!! Love Johnson Lexus and will never go anywhere else!! 10’Stars!!!! More

I recently brought my 2022 RX450h in for routine maintenance. As with past visits the experience was professional and capable. For a very large dealership interactions with service staff were surpr maintenance. As with past visits the experience was professional and capable. For a very large dealership interactions with service staff were surprisingly personal and efficient. The loaner was immediately available and updates as to work being performed were informative. Chris C. Explained the work and pricing and I was on the road after minimal wait time. More

Great dealership and service. Always very friendly and helpful. Veronica is very helpful. Always answers my questions Always very friendly and helpful. Veronica is very helpful. Always answers my questions More

I would advise caution when dealing with the sales team here. They tried to justify a massive markup on a 2022 RX 350 by providing a KBB report that actually proved the "special edition" features only adde here. They tried to justify a massive markup on a 2022 RX 350 by providing a KBB report that actually proved the "special edition" features only added $487 in value. When I pointed out the car was overpriced and lacked AWD, the salesperson crossed a major line by texting my friend to complain about my decision. Using a customer's personal circle to pressure them into a bad financial deal is a huge red flag. More

Eb Udofia gave outstanding customer service. He always professional, well mannered and kept me informed all transactions. He always professional, well mannered and kept me informed all transactions. More