Johnson Lexus Of Raleigh

Amazing experience We originally came here thinking that we'd do a quick test drive on a used RAV4, but ended up buying it right away. Sergio was extremely helpful and s We originally came here thinking that we'd do a quick test drive on a used RAV4, but ended up buying it right away. Sergio was extremely helpful and sincere, and he really tried hard to get us a price that was very competitive. When we told him and the financing manager that we had to leave to pick up our child, they sped up the process and did not push us to buy any additional package that we didn't think we need. The car was in great condition and I enjoyed driving it back home. There's one thing I'd also like to note. We have a six year old girl with developmental delays. She's not verbal but is a very happy child. While my husband worked with Sergio on the paperwork, she stayed in the lobby with me. A lot of people who worked there actually stopped and played with her, which made her so happy. We waited there for almost two hours but our girl was having a blast the whole time. It's amazing to see how friendly they were to our little girl and that really means a lot to us. Overall it has been a wonderful experience doing business here. :) More

Outstanding Customer Service This is the second Lexus I have purchased from Johnson Lexus of Raleigh. Customers definitely come first with this dealership and particularly with Ga This is the second Lexus I have purchased from Johnson Lexus of Raleigh. Customers definitely come first with this dealership and particularly with Gavin Sherk. There are no “high pressure” selling techniques or “judging a book by it’s cover” practices going on here. Both Gavin and Ovi Frent took the time to explain things to me that I didn’t understand and never made me feel like I was asking stupid questions. I am a loyal customer for life! More

Very friendly I came in to turn in my lease ES350 and walk away, but Eb worked with me and I left with a new lease NX300 I came in to turn in my lease ES350 and walk away, but Eb worked with me and I left with a new lease NX300 More

Wonderful Really helpful with everything did his best i got the car i really wanted thanks to them will be buying again from them go check them out there the be Really helpful with everything did his best i got the car i really wanted thanks to them will be buying again from them go check them out there the best n got the best cars love them More

Gavin Sherk is the best!!! I am on my 4th Lexus .Gavin has always been very helpful when it comes time for me to lease again.Best service I have ever had is Johnson Lexus. I am on my 4th Lexus .Gavin has always been very helpful when it comes time for me to lease again.Best service I have ever had is Johnson Lexus. More

Gavin Sherk and Johnson Lexus is the best! I have purchased or leased 4 Lexus automobiles. Each time that I have worked with Gavin, the experience has been great! He knows the Lexus products I have purchased or leased 4 Lexus automobiles. Each time that I have worked with Gavin, the experience has been great! He knows the Lexus products extremely well and communicates the details carefully and expertly. My first purchase from Gavin was the RX400H. I had lots and lots of questions about the Hybrid and Gavin patiently and expertly answered them. Now I have leased my 4th Lexus, the NX300. I needed some specific measurements before I made the decision to purchase or lease the 2018 NX300. Gavin quickly sent measurements and pictures that were very helpful and helped me to make the final decision. Whenever I purchase a Lexus, I will always work with Gavin Sherk and Johnson Lexus! You are the best! More

Great experience My lease was ending on my 2015 RX350. Tim Lyon and Nick Hsieh were a pleasure to work with. I made one trip to the dealership and the rest was done ov My lease was ending on my 2015 RX350. Tim Lyon and Nick Hsieh were a pleasure to work with. I made one trip to the dealership and the rest was done over the phone or by email. They even had my new vehicle delivered to me (I live 2 hours from Raleigh). A seamless transition.Great experience. More

Fantastic performance by Ian and the team at Johnson Lexus! From being introduced to Ian Thompson and all of the personnel at Johnson Lexus to include finance and to Kyle who showed us the vehicle from bumper t From being introduced to Ian Thompson and all of the personnel at Johnson Lexus to include finance and to Kyle who showed us the vehicle from bumper to bumper was great experience buying a car. Will definitely refer anyone looking to buy a Lexus to Ian and the team at Johnson Lexus. More

Gteat experience, as always. I've been dealing with Johnson Lexus for more that 20 years and as always, this go around was as good as it gets in the car buying arena. Ian and the I've been dealing with Johnson Lexus for more that 20 years and as always, this go around was as good as it gets in the car buying arena. Ian and the team were all very friendly, polite, and knowledgeable. Traded in a 16 yr old lexus and expect to get the same service from this new one. Thanks again to Ian and everyone else who helped us. Tony arato More

Great experience, quick and a great deal! Great car! Sergio was very friendly, informative and polite! The service was also good, not too long of a process. I love my new wheels! Great car! Sergio was very friendly, informative and polite! The service was also good, not too long of a process. I love my new wheels! More