Johnson Lexus Of Raleigh

Eb Udofia - A saleman at Johnson Lexus Eb Udofia professionalism was beyond being a salesman. I wasn't really looking for a new car but his kindness and professionalism changed my mind. Eb Udofia professionalism was beyond being a salesman. I wasn't really looking for a new car but his kindness and professionalism changed my mind. Sonja More

Extremely efficient, thorough, knowledgeable: 5-stars I thoroughly enjoyed buying a car at Johnson Lexus of Raleigh. Everyone was so kind and proactive to ensure that we had not only a pleasant, but also I thoroughly enjoyed buying a car at Johnson Lexus of Raleigh. Everyone was so kind and proactive to ensure that we had not only a pleasant, but also a comfortable and productive experience. I particularly enjoyed the delivery presentation of all the features of my new (to me) hybrid vehicle, including advice from the technology specialist. All of my questions were answered clearly and quickly. No complaints to report! More

First class dealership From the moment my girl friend and I walked into Johnson Lexus until we drove off in our certified Lexus we were treated like VIP's by everyone we enc From the moment my girl friend and I walked into Johnson Lexus until we drove off in our certified Lexus we were treated like VIP's by everyone we encountered. I have never enjoyed buying a vehicle before, but they made it enjoyable. More

Service techs beat your car up I own 2 Lexus cars that I purchased from Johnson. My 2004 ES was scratched on the trunk after their "famous" free car wash. Did now want to argue with I own 2 Lexus cars that I purchased from Johnson. My 2004 ES was scratched on the trunk after their "famous" free car wash. Did now want to argue with their service person any more after trying to establish blame (I am very meticulous about hand washing and wiping my garage kept cars). I stopped going there for 10 years because of that. I recently bought a new ES instead of the Toyota Avalon because it was a few dollars more but had some extra amenities. I brought it in for the 5000 mile service and the last thing I said to their service guy Markey was to tell the technician to be careful of the alloy wheels. I got home later that day with the car and noticed they had gouged 3 wheels with the impact wrench. I did not want to drive back, so I touched them up with some touch up paint. Looks fair but does not match. I figured I would eventually forget about it. Two days later I received a followup email survey. Well I gave them both barrels-"you would think you would take better care of a customer's $45,000 car". They responded by saying send pictures. I responded that I would live with the mismatched touch up and arrange to have service done elsewhere (Leith Toyota will service at a lesser cost) on both of my Lexus cars. A couple of days later, Markey called and left a message that they have a guy who can match the paint and fix wheels. Called him back and left a message to call because I wanted to get the matching paint so I can fix the damage. Going on 2 weeks now and no response. I am done with Johnson. More

Very professional & hospitable. My wife & I went to test drive the Lexus ES & GS models with no intentions to buy but fell in love with the GS 350 rear wheel drive transmission. Eb w My wife & I went to test drive the Lexus ES & GS models with no intentions to buy but fell in love with the GS 350 rear wheel drive transmission. Eb was very professional & never put any pressure on us to buy. We started the buying process late Saturday night & we could not finish at a reasonable time so the staff put dealer tags on the car so we could drive it home & come back Monday evening. Johnson Lexus does everything first class from making sure you stay hydrated to having the cleanest bathrooms to making sure you are comfortable. We had numerous staff members to stop & ask us if we needed anything while we were waiting to finance. I highly recommend Johnson Lexus! More

Sergio Escarcega is AWESOME! I had the pleasure of working with Sergio! He went above and beyond. My husband called Sergio early Monday morning and he had the car ready when we ar I had the pleasure of working with Sergio! He went above and beyond. My husband called Sergio early Monday morning and he had the car ready when we arrived from Greenville, NC. It was such a great experience! Very professional staff. I will refer family and friends to this company. Great job Sergio and it was a pleasure to meet you. Keep up the good work! The White Family More

eb is so great!!!!!!! Eb is the best sale person I know... Wow u go Eb!!!!!!!!!!!!!!!! This is my third lexus my husband and I purchased from u guys, Everybody is so nice a Eb is the best sale person I know... Wow u go Eb!!!!!!!!!!!!!!!! This is my third lexus my husband and I purchased from u guys, Everybody is so nice and very very professional. Keep up the great work guys. More

Outstanding and pleasant buying experience! My husband and I recently located a car online through Johnson Lexus of Raleigh. The pictures were clear and provided excellent detail of the car's c My husband and I recently located a car online through Johnson Lexus of Raleigh. The pictures were clear and provided excellent detail of the car's condition. We sent an email regarding our interest. Johnson Lexus responded very quickly. The salesperson, Eb Udofia, kindly extended his hours for us. During the test drive, Eb was exceptional - He was personable, knowledgeable, and he answered all our questions. His understanding of the car and its features gave us confidence in him and Johnson Lexus. In addition, the negotiation process was one of the easiest we had ever experienced. The sales manager, Jackson Szyperski was extremely helpful and we were able to obtain exactly the car we wanted for a most reasonale price. Johnson Lexus provided a warm and friendly atmosphere, without any high pressure or sales tactics. My husband and I were thrilled to spend time learning about the car and discovering all of our options. I would highly recommend this dealership, our salesperson Eb, the sales manager Jackson, and all the excellent employees we encountered throughout the entire car buying process.....such a positive and uplifting experience. We love our new car too! More

Great experience I recently purchased a Lexus I S 200 T from Johnson Lexus of Raleigh. I do not buy cars often because I do not appreciate the stressful experience. I I recently purchased a Lexus I S 200 T from Johnson Lexus of Raleigh. I do not buy cars often because I do not appreciate the stressful experience. I found this not to be true while making my Lexus purchase, surprisingly. Eb Udofia was my sales consultant, very relaxed, easy to work with, no pressure. I would recommend him and deal with him again. I've purchased from luxury car dealers before, but I will say Johnson Lexus rolls out the red carpet for you. I was impressed. I was formally with Acura. Johnson Lexus may convert me. More

Tim Lyon was amazing in our car search and ultimate purchase I will buy our next car from Tim Lyon. He and the staff at Johnson Lexus were beyond amazing! Tim worked with us for months until we found the perfect I will buy our next car from Tim Lyon. He and the staff at Johnson Lexus were beyond amazing! Tim worked with us for months until we found the perfect car ! More