Johnson Lexus Of Raleigh

Well Pleased For many years I have been the proud owner of a Johnson Lexus. I have worked with Tim Lyons in purchasing my previous Lexus's. I purchased my 1st. 2n For many years I have been the proud owner of a Johnson Lexus. I have worked with Tim Lyons in purchasing my previous Lexus's. I purchased my 1st. 2nd and 3rd Lexus from Tim. He understood my needs, what I was looking for and in return was able to find the perfect Lexus each time. His follow up and follow through is second to none. Tim is professional, courteous, kind and respectable. My experience with him and the Johnson Dealership family has been Awesome., Vera Simms, Salem Va. More

New car lease Timely, professional, and courteous. The experience was above my expectations. Salesman Mr. Gene Johnson and finance department were great to work wit Timely, professional, and courteous. The experience was above my expectations. Salesman Mr. Gene Johnson and finance department were great to work with. The finance person who handled my paperwork made everything relaxing. More

Great sale and first service experience Nothing but good things to say about Johnson Lexus in Raleigh and our salesperson, Gavin Sherk. He was very responsive, never pushy, worked with our Nothing but good things to say about Johnson Lexus in Raleigh and our salesperson, Gavin Sherk. He was very responsive, never pushy, worked with our schedule, and with our unique situation trading in two vehicles. I will definitely buy from them again and recommend anyone I know in the market for a new or used Lexus to see Gavin. My wife also had a very good experience at the first service, so the entire team there is really well trained and involved in the customer experience. More

Car Quest This dealership has ben pretty good so far. Just picked up the vehicle on Monday, so I have not had much time to check for any issues. The proof wil This dealership has ben pretty good so far. Just picked up the vehicle on Monday, so I have not had much time to check for any issues. The proof will be in the service. My salesperson was excellent at following up and trying to get me the exact vehicle I wanted. I would like to give an excellent rating, but need more time with the vehicle to see how it goes. Have a couple of reservations that were not the dealership, but involved getting the ENFORM system going. More

Johnson Lexus Experience Awesome experience here. They found exactly what I was looking for and they were readily available at all times. The salesman did a very good job. Awesome experience here. They found exactly what I was looking for and they were readily available at all times. The salesman did a very good job. Would definitely buy there again. More

New ES 350 Wonderful experience purchasing my Lexus ES 350. The team at Johnson Lexus was great to work with and very patient with a picky customer. They did n Wonderful experience purchasing my Lexus ES 350. The team at Johnson Lexus was great to work with and very patient with a picky customer. They did not stop until I was completely satisfied. More

Committed to Excellence Recently purchased a LS460L from this dealership. Since we have been a customer since 1995, the service we received was no surprise. Committed to Ex Recently purchased a LS460L from this dealership. Since we have been a customer since 1995, the service we received was no surprise. Committed to Excellence surprises no one who ever visits Johnson Lexus of Raleigh for any reason. All staff in any department treat you royally. It is the best auto experience one could expect in sales and service. More

A Compassionate Sales Specialist! I previously wrote a review about my great experience working with Johnson Lexus of Raleigh. I also want to add a specific shout-out to my sales guy, I previously wrote a review about my great experience working with Johnson Lexus of Raleigh. I also want to add a specific shout-out to my sales guy, Tim Lyon. I have worked with Tim for 12 years. In that time I purchased a car, leased three cars, and most recently purchased my last leased vehicle. Tim has worked with me every time. I feel respected and cared for. Tim makes the process feel simple. And after the deal, Tim always touches base to make sure I'm happy with my car. I choose Johnson Lexus of Raleigh--and Tim Lyon specifically--because I get consistent, superior customer service. More

Car Washes We purchased a GX460 in December. Most everything went well with the purchase with the exception of tag issues. We were promised weekly free car wash We purchased a GX460 in December. Most everything went well with the purchase with the exception of tag issues. We were promised weekly free car washes. Times the washes are being offered have been signifucantly decreased and some of the staff seems as though you are a bother by coming in. If this is not a service Johnson is going to provide with a welcoming attitude, then they should not have offered this amenitiy.. This was one of the reasons we chose Johnson. We are happy with our vehicle, and had heard that Johnson Lexus was a level above the other dealers. Someone needs to repair what had changed within the service department over the past month or so. If the attitudes and reduced time is a cost savings initiate, them my suggestion would be for Johnson to cut costs somewhere else. More

Purchasing was easy! Tim made the trade in/buying process very easy for us! We are very happy with our fourth Lexus purchase from Johnson Lexus of Raleigh! Tim made the trade in/buying process very easy for us! We are very happy with our fourth Lexus purchase from Johnson Lexus of Raleigh! More