Johnson Lexus Of Raleigh

Todd, Craig and Dashiel can best be described, in my opinion, as "angels" in human form. I've purchased automobiles in Connecticut, Delaware and North Carolina but NEVER has the entire experience been f opinion, as "angels" in human form. I've purchased automobiles in Connecticut, Delaware and North Carolina but NEVER has the entire experience been flawless. This was the most enjoyable and relaxing event ever. From the moment we walked on the Johnson Lexus grounds my son and I were treated with respect. Everyone was pleasant and VERY accommodating. Michelle and the other ladies at the front desk, the gentleman who brought me a cup of coffee (I wish I could remember his name) did it all with such Grace and elegance. With Todd, Craig and Dashiel it felt more like a catch up visit with old and dear friends than a business transaction. Their attention to every detail was done with Patience, Sensitivity and Integrity. Johnson Lexus is now our family choice for automobile purchases and my recommendation to family and friends looking to purchase. Normally, I don't bother writing reviews just because people have done their job well, but, when they go over and above the expected, they it's only Right that people know about their kindness. THANK you Todd, Craig and Dashiel bravo 👏👏👏 for your most excellent 👌👌👌👍👍 service. More

Excellent experience as always. Michael Carawan our sales person went above and beyond to make this a great experience. He was attentive to our needs and very professional in every Michael Carawan our sales person went above and beyond to make this a great experience. He was attentive to our needs and very professional in every aspect of our purchase. Great ambassador for Johnson Lexus. Dashiele handled our closing documents quickly and efficiently in a professional manner as did Megan our Technology consultant. Thanks again to the entire Johnson team. More

Stellar service as usual. Chris was very attentive to our needs and we were more than satisfied with the overall service Chris was very attentive to our needs and we were more than satisfied with the overall service More

Their customer service is unbeatable. From start finish, it was a great experience. They care about their customers. From start finish, it was a great experience. They care about their customers. More

The waiting area is less than optimal. It was like sitting in a construction zone. It was like sitting in a construction zone. More

This is our 3rd Lexus we purchased at Johnsons Lexus of Raleigh, and each time our sales person (Zack) was never pushy and very informative about the product. He also locate vehicles that’s equipped with t Raleigh, and each time our sales person (Zack) was never pushy and very informative about the product. He also locate vehicles that’s equipped with the options we requested in the price range we wanted without wasting time looking other vehicles. I’m typically skeptical in making large purchases especially with new cars, but all 3 of our purchases from Johnson Lexus of Raleigh we left satisfied that we received a fair deal without all the back and forth negotiations. It also helps if you’re purchasing a good product which makes the selling part a bit easier. More

The customer service at Johnson Lexus of Raleigh is outstanding and the staff which I interacted with were very welcoming and friendly. My sales consultant was Tommy Smith, who was excellent! He’s had outstanding and the staff which I interacted with were very welcoming and friendly. My sales consultant was Tommy Smith, who was excellent! He’s had years of experience which was clearly demonstrated throughout the entire buying process. Tommy was professional, personable and knowledgeable. He suggested multiple options for me to consider (from vehicles to finance options), listened to my preferences and worked hard to secure a great deal on my vehicle. I would highly recommend this dealership and Tommy as a consultant! More

My first Lexus, test drove back in Sept. 2024 decided I wanted 2024 Hybrid which they did not have on lot. Worked with Bryan who kept me informed during the 4.5 month wait for the car . Ove 2024 decided I wanted 2024 Hybrid which they did not have on lot. Worked with Bryan who kept me informed during the 4.5 month wait for the car . Overall happy with the service and follow-up with Bryan. More

I bought a Lexus at this dealership in 2017 , Gavin Sherk was my salesman. Seamless transition. This week I got 2024 RX 350 hybrid. Gavin once again delivered. I love dealing with experience salesman like Ga was my salesman. Seamless transition. This week I got 2024 RX 350 hybrid. Gavin once again delivered. I love dealing with experience salesman like Gavin. No nonsense. The staffs were professional and the facilities were clean highly recommended this dealership. More

I have been dealing with Larry Howell for over a decade, most recently completing my 4th transaction and have always been very satisfied. Everyone I have dealt with has been professional, knowledgeable, a most recently completing my 4th transaction and have always been very satisfied. Everyone I have dealt with has been professional, knowledgeable, and pleasant. More