Johnson Lexus Of Raleigh

Excellent Service- Great Amenities. I don't usually use the Raleigh location for my service visits but my regular location was not available. I was please at how easy it was to schedule I don't usually use the Raleigh location for my service visits but my regular location was not available. I was please at how easy it was to schedule the visit online. All of the service staff I worked with were friendly and professional from the moment I arrived. I was given a tour of the comfortable waiting area including a cafe and business center where I was able to catch up on work and phone calls privately while I waited. Chris, my rep, kept me apprised of the work being done and sought me out for my approval for minor add on services. More

Checked for oil leak. No leak - no charge. Thank you. Marky is always professional and courteous. I appreciated the fact that there was no charge for checking for any leaks possible. My experiences at Joh Marky is always professional and courteous. I appreciated the fact that there was no charge for checking for any leaks possible. My experiences at Johnson's have always been excellent. More

SUPER service. Knowledgeable service advisors and efficient technicians. The wait time for servicing is very pleasant with all the extras offered in the lounge area Knowledgeable service advisors and efficient technicians. The wait time for servicing is very pleasant with all the extras offered in the lounge area. You are treated like they would want to be treated. More

Awesome experience If you need a used car salesman, Herbie is your guy. He is very friendly and patient and will do everything to make you happy with your purchase. He w If you need a used car salesman, Herbie is your guy. He is very friendly and patient and will do everything to make you happy with your purchase. He went above and beyond. I would definitely buy from him again. More

No pressure! We agreed upon a price before coming to dealership. No pressure as far as upgrades. Car was ready and prepped for us. Great experience! We opted t We agreed upon a price before coming to dealership. No pressure as far as upgrades. Car was ready and prepped for us. Great experience! We opted to take advantage of the special financing rate and that was never a problem. More

Always super helpful Gene Johnson has sold me 3 cars in 6 years. He goes out of his way to find exactly what I am looking for. The finance fellow Jimmie was also very he Gene Johnson has sold me 3 cars in 6 years. He goes out of his way to find exactly what I am looking for. The finance fellow Jimmie was also very helpful as well as the young man who reviewed very patiently all the features of my new car. Love Lexus and your Customer service More

Great customer service I highly recommend my salesman Jon Choi. He is very friendly, and went above and beyond to help me find a right car! Thank you for all your help and h I highly recommend my salesman Jon Choi. He is very friendly, and went above and beyond to help me find a right car! Thank you for all your help and hard work!! More

Very happy customer I have been a loyal customer of Johnson Lexus since 2003 because of the 1) reliability, 2) comfort, 3) safety that comes with Lexus. Also what makes t I have been a loyal customer of Johnson Lexus since 2003 because of the 1) reliability, 2) comfort, 3) safety that comes with Lexus. Also what makes them apart from any other dealership is their outstanding customer service from sales to services. I recently had to switch my company cars for corporation tax purpose, and Mr. Tim Lyon and Mr. Wes Diederich did an outstanding job meeting and understanding my needs. I appreciate their detail to attention, and down to earth approach. They will treat you like a family and friend that one may not typically find at another dealership. Overall, I am a very satisfied customer and Jonhson Lexus will have my business for a long time to come. More

Excellent as always! I am always more than satisfied with the service I receive from Johnson Lexus. My service consultant wants to ensure I am always pleased with their pe I am always more than satisfied with the service I receive from Johnson Lexus. My service consultant wants to ensure I am always pleased with their performance of my vehicle and the service they provide. I will continue to have my vehicle serviced at this location. More

10,000 mile service My experience with John Lexus of Raleigh have consistently been outstanding. This visit was for 10,000 mile maintenance was estimated to take 2 hours My experience with John Lexus of Raleigh have consistently been outstanding. This visit was for 10,000 mile maintenance was estimated to take 2 hours. The service took 1 hour 45 minutes and of course I enjoyed snacks and coffee while waiting. When my vehicle was ready, Ryan was tied up so another service advisor took care of the check out process so I was not delayed. More