Johnson Lexus Of Raleigh

I was shocked with how pleasant my car buying experience was I had a very negative experience at another dealership in Fayetteville and had almost decided to hold off on a car purchase. I was surfing the net and I had a very negative experience at another dealership in Fayetteville and had almost decided to hold off on a car purchase. I was surfing the net and saw the car I had been looking for at Johnson Lexus of Raleigh and decided to reach out and see if we could make a deal. I was pleased with the deal that was negotiated and I had a positive experience with every staff member that I interacted with. More

Awesome I enjoyed working with Sergio. Sergio was awesome. He provided excellent customer service and was very knowledgeable of Johnson Lexus. I would sug I enjoyed working with Sergio. Sergio was awesome. He provided excellent customer service and was very knowledgeable of Johnson Lexus. I would suggest Johnson of Lexus and Sergio to my friends. More

Excellent I dealt with Jon Choi in purchasing my 2017 GX 460. He and his manager were most helpful in my purchase of this new Truck. Jon was helpful in severa I dealt with Jon Choi in purchasing my 2017 GX 460. He and his manager were most helpful in my purchase of this new Truck. Jon was helpful in several areas; 1-Vehicle selection. I was thinking about 2016 GX 460 for old inventory sales. But Jon gave me a deal on 2017 GX 460 that I could not refuse. It is Lexus, so it will be expensive. 2-Jon's response to any of my questions and concerns were address immediately by phone, text or by photo. Please note, I do not check my e-mail as often as I do my text or phone. 3-His honesty and openness to all information disclosure were unheard of in car sales business. 4-Jon and his manager was more than wonderful to deal with. 5-Made the car buying experience very enjoyable. In conclusion, go see Jon at Johnson Lexus to buy a Lexus. 10+ stars on my experience with Jon at Johnson Lexus!!!!!!!!!!!!! More

Wonderful!! Eb was very nice, patient, and informative. Our experience at Johnson Lexus and with Eb was none other than wonderful. I highly recommend that you a Eb was very nice, patient, and informative. Our experience at Johnson Lexus and with Eb was none other than wonderful. I highly recommend that you ask for Eb when you go there. More

Awesome!!!!! Johnson Lexus is the Best Dealership I have ever been too and I have own a lot of cars in my Life , My sales and Financial Services Manager SERGIO Johnson Lexus is the Best Dealership I have ever been too and I have own a lot of cars in my Life , My sales and Financial Services Manager SERGIO ESCARCEGA-JESSICA WELLONS made me have a Great Experience. More

Positive Experience - will be a return customer Our salesperson Eb, was patient and helpful as we found the vehicle we wanted. Jessica (my favorite Lexus employee) was fantabulous in getting us a go Our salesperson Eb, was patient and helpful as we found the vehicle we wanted. Jessica (my favorite Lexus employee) was fantabulous in getting us a good deal. We love our "new to us" new Lexus. Everyone has been so nice and accommodating and the free car wash is a nice perk. We are customers for life! I can't imagine purchasing elsewhere. More

AMAZING I had the BEST experience here at Johnson Lexus of Raleigh, my sales rep Eb Udofia was great....I highly recommend him. He stayed late with me, helpe I had the BEST experience here at Johnson Lexus of Raleigh, my sales rep Eb Udofia was great....I highly recommend him. He stayed late with me, helped me pick out the perfect car, and gave me the BEST deal. The customer service in each department was great (thanks Thomas & Mike Steppe)...everyone seem so happy & helpful there. Can't wait to come back for my weekly car wash!! :-) More

Best car buying experience! This has been the most hassle free and easiest car buying experience we have ever had! John Choi quickly found the vehicle and options we were looking This has been the most hassle free and easiest car buying experience we have ever had! John Choi quickly found the vehicle and options we were looking for and arranged everything PRIOR to coming to the dealership. We came in and were introduced to the new vehicle and were quickly on the road. Our time was respected and we were so appreciative! Will absolutely recommend this dealership to others. More

The absolute BEST in every component of a car selection I've been researching and looking for the right vehicle to trade my '08 Avalon Limited. I saw several options online, started the online chat for a pr I've been researching and looking for the right vehicle to trade my '08 Avalon Limited. I saw several options online, started the online chat for a price quote, got an immediate response from Jackson Syperski. He was outstanding in seeking to find the best fit for me. On holiday, I went to the dealership and he paired me with Anas Faraj. Anas was absolutely wonderful!!! Very intuitive to my anxiety about the high-tech features, he patiently took time to ensure that I understood/was comfortable with the many features. I'd been to other dealerships and was so completely overwhelmed, I left feeling frustrated. It was important to me that my son who is very car-tech savvy (currently on short-term work assignment in Australia) be involved; and, Anas took extra time to speak to my son on the phone. I compared the 2015 vs 2016 sedans and SUVs. Anas was so kind, willing to spend as much time as needed, allowing me time to drive, compare, discuss, etc. It was 5:45 when I'd made my decision: 2016 pre-owned, L-certified, ES 350. They were supposed to close at 6; but Anas, April (finance manager), and Eric (tech support) stayed until the deal was complete, finance worked out, and the car detailed, ready to be delivered -- with the beautiful red bow, nice basket in the back seat, and nice "congratulations" note on display, inside the vehicle. I credit Jackson for the special contacts/call to get me to the dealership and Anas for his crucial role/assistance in best selection/deal for me. I can't say enough about the wonderful experience that I had at Johnson Lexus of Raleigh. I'd heard about the special way they treated clients and their superb customer service; now, I can say I lived the best car buying/selection experience ever -- and, for sure, I'm in as a lifelong customer (and spreading the word in Rocky Mount, NC!). It's comforting to know that anytime I need help, I'll have it -- with people who TRULY care and are there for me. Anas has checked with me, since the purchase to see how things were going. I had a few questions, and he answered them. No where that I've ever been (and I've bought several vehicles in my life!) can ever top the quality people who are employed there and the top-notch service they provide. I now know why Johnson Lexus is so highly rated nation-wide in customer service - I've experienced the very best. I'm excited with my Lexus and grateful for my experience! More

Amazing Experience! I wanted to trade my older Lexus in for an SUV, but didn't want to have a outrageous car note since I never had one. I walked in, and a gentleman name I wanted to trade my older Lexus in for an SUV, but didn't want to have a outrageous car note since I never had one. I walked in, and a gentleman named Eb assisted me as if I was family. We sat down and talked about what I wanted and my price range and he found one that was perfect and brand new in my eyes!!!!! Even Ms April who is their Financial Manager helped me the best way she could to get the best deals on my monthly payment. Years down the line when I want to trade this SUV in, I will definitely be going to Johnson Lexus of Raleigh!!!!! More