Johnson Lexus Of Raleigh
Raleigh, NC
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Best experience with a dealership EVER. Ebenizer Udofia is a pre-owned sales FRIEND at Johnson Lexus. I met him on a Saturday and purchased my dream car from him the following Wednesday. Let Ebenizer Udofia is a pre-owned sales FRIEND at Johnson Lexus. I met him on a Saturday and purchased my dream car from him the following Wednesday. Let me tell you, I told Eb exactly what I wanted and told him not to bother me unless the vehicle met ALL of my requirements. He didn't hassle me at all, found me exactly what I wanted and more (being the car was a certified pre-owned lexus). If you want someone you can trust, wont hassle you to purchase, finds you want you want and comes in on his day off to help and treats you like a friend and not just another customer... call Eb. You can't go wrong with Johnson Lexus. More
Super Service-4th Car in 2 years Fourth purchase from Johnson Lexus with the past 3 years; our salesperson, Travis Howard always goes the extra length to make our buying experience pl Fourth purchase from Johnson Lexus with the past 3 years; our salesperson, Travis Howard always goes the extra length to make our buying experience pleasure. I was looking for a car for my daughter whom is a senior in high school, and Travis came through once again with the right car, with the right price. I will continue to use Travis Howard for my future car purchases; we always drive away feeling satisfied and convinced that our purchase from Johnson Lexus was a win win for everyone. Thank Travis and Johnson Lexus. More
Miracle Sale! It had been 10 years since I owned a new car and now it had become worn down with wear and tear. I had been in touch with Zack since last June of 2014 It had been 10 years since I owned a new car and now it had become worn down with wear and tear. I had been in touch with Zack since last June of 2014 as he was referred to me by a cousin. I honestly didn't think I could purchase anything until my tax refund came back next Spring. I claimed that 2015 would be a better year for me and my family. I prayed for a great car deal that I would love and would not be a headache to own or maintain; it needed to last awhile. Zack was always professional and consistent. He sent me pictures two weeks ago about a 2008 Lexus GX 470 with less than 50,000 miles on it and told me try for the prequalifying round. I did---he worked with me---and I am now the owner of this beautiful SUV. Jim Moss and his driving partner drove the car to my driveway---all the way from Raleigh, NC to Nashville, TN! Top-notch quality service! Mr. Moss and.his wonderful driving partner took great care of my car, we took care of paperwork at the bank, and they made sure to give me a tour of the car going over it in detail until I was comfortable before they left. I would highly recommend Johnson Lexus of Raleigh for your next vehicle. All involved were professional, PATIENT, and kind. They were very knowledgeable and I felt secure that I could trust.their expertise and not get "taken." Zack Gray and his team all deserve a raise/bonus! ;) Lexus is not just about cars, but a lifestyle of high-class mobility! More
12 Honda Pilot I had a great experience buying my car at the Johnson Lexus of Raleigh Dealership. The team assisting me in the process was very helpful and friendly. I had a great experience buying my car at the Johnson Lexus of Raleigh Dealership. The team assisting me in the process was very helpful and friendly. Zack Gray is very professional and knowledgeable. He answered all my questions and concerns in a very timely manner as well as Jackson Szyperski and Billie Caraway. They were very personable. They made the process smooth and quick. What I like the most is that I had a limited time to buy this vehicle as my wife is pregnant and due at any moment and they understood that and help me get the SUV I need it for the budget I was looking for. They went above and beyond by contacting the previews owner of the car I purchase to ask them for the missing keys and got them back for me within two days after I got my suv. My wife and I really enjoyed working with the team. Thank you for your help! More
Very impressed I found the used Honda Civic EX-L for my boys online (Autotrader) and after comparing thousands of cars over a period of roughly 6 weeks, I personally I found the used Honda Civic EX-L for my boys online (Autotrader) and after comparing thousands of cars over a period of roughly 6 weeks, I personally looked at about a dozen of cars at different dealers all over the South East since I had to travel there anyway (GA, FL, NC, SC). From the beginning Johnson Lexus impressed me through an excellent sales team (Gerry Dorner / Jackson Szyperski), very fast response time and great customer service. I felt no sales pitch / push and received the facts / info I was asking for. Everything was well organized and I have never had a smoother buying process. Last but not least, when I picked up the car you could clearly see that they detailed (!) the car inside and out. Their team must have had invested hours to assure my son had that big, fat smile from left to right on his face. Something priceless when you buy the first car for your kids. I live in Charlotte, NC (3-hrs drive). However, the entire experience was so pleasant and positive, that I will definitely come back to check their inventory next time I am looking for a car. I truly recommend Johnson Lexus of Raleigh and especially Gerry Dorner - THANK YOU !! More
A very helpful team I had a great experience buying my car at the Johnson Lexus of Raleigh Dealership. The team assisting me in the process was very helpful and friendly I had a great experience buying my car at the Johnson Lexus of Raleigh Dealership. The team assisting me in the process was very helpful and friendly. Sergio Escarcega is very professional and knowledgeable. He answered all my questions and concerns in a very timely manner and was very personable. He made the process smooth and quick. Moses Norman was very helpful too, he explained to me how to get familiar with the car. I really enjoyed working with the team. Thank you! More
great buying experience I'm a returning costumer and bought my second vehicle from Johnson Lexus, never any had hassle or run arounds, costumer service is great and works har I'm a returning costumer and bought my second vehicle from Johnson Lexus, never any had hassle or run arounds, costumer service is great and works hard for you! Will definitely buy there again! Great experience with sales person Zack Gray! Highly recommended! More
Excellent Customer Service I recently decided to purchase a second vehicle. I already knew I wanted it to be another Lexus. After receiving such phenomenal customer service du I recently decided to purchase a second vehicle. I already knew I wanted it to be another Lexus. After receiving such phenomenal customer service during the purchase of my first Lexus, I didn't think twice about who to call. I immediately contacted Travis Howard at Johnson Lexus. Travis quickly found me exactly what I wanted, checking everything off my wish list! Travis was so professional, yet personable, making him an awesome sales associate! Thank you Travis for yet again, making my car buying experience pleasant and stress free!! More
Excellent Service My experience purchasing my first Lexus was AWESOME. My Sales person Zack was very attentive to all of my questions and did great following up after t My experience purchasing my first Lexus was AWESOME. My Sales person Zack was very attentive to all of my questions and did great following up after the purchase of the vehicle. He was very professional and went over and beyond to make sure I was a satisfied customer. I will most definitely be a return customer, thanks to Zack. Anyone looking to purchase a Lexus should see Zack at Johnson Lexus of Raleigh. More
Best Customer Service! Thank you, Zack! I recently purchased a 2013 ES 350 program vehicle at Johnson Lexus. Zack Gray was the most attentive, patient and courteous sales associate. You se I recently purchased a 2013 ES 350 program vehicle at Johnson Lexus. Zack Gray was the most attentive, patient and courteous sales associate. You see, when I went to Johnson Lexus, I had no intentions of buying a Lexus vehicle. My husband and I test drove numerous other vehicles before deciding to drive the ES 350. Zack answered all our questions on all the vehicles we test drove and listened to all our concerns. He was honest in his responses and able to offer us suggestions. In the end, we ended up purchasing the 2013 ES 350 and have been happy ever since! This was THE BEST experience I have ever had purchasing a vehicle and I owe it all to Zack and Johnson Lexus! Kudos on a job well done! More

















