Johnson Lexus Of Raleigh

The purchase of my vehicle was contrary to the traditional used car buying experience. The entirety of the transaction was handled in a very professional and courteous manner by all I came into co traditional used car buying experience. The entirety of the transaction was handled in a very professional and courteous manner by all I came into contact with; particularly Mr. Gray. At no time was there pressure felt to be hasty in my decision. He was succint yet thourough (friendly and courteous as well) in communicating information and was very knowledgable about various makes and models of many vehicles. I have informed my friends and family that if they are looking for a car to contact me first that I may give them Mr. Gray's information. More

My husband and I were in the market for a new vehicle this year and were introduced to Mr. Zach Grey of Johnson Lexus in Raleigh NC. Zach was very professional and courteous during the process and had this year and were introduced to Mr. Zach Grey of Johnson Lexus in Raleigh NC. Zach was very professional and courteous during the process and had us in our new 2013 Lexus within an hour of arriving. His knowledge of the product(s) is superb and his personal customer service skills continues even after the sale. We highly recommend him to anyone in the market for a new or used vehicle he certainly goes above and beyond any sales associates we have dealt with in our past. More

Mr. Smith was very friendly and courteous, answered all questions i had about the car i was interested in. They never pressured me and made me make my own decisions. If and when i buy another car i will questions i had about the car i was interested in. They never pressured me and made me make my own decisions. If and when i buy another car i will def be going there first! More

Sandra L: I was referred to Zack Gray through a an Sandra L: I was referred to Zack Gray through a an Associate being New to Raleigh after my Car was stolen and had to replace it Mr.Gray was patient Sandra L: I was referred to Zack Gray through a an Associate being New to Raleigh after my Car was stolen and had to replace it Mr.Gray was patient and understanding and noting all my needs he walk me through the process answering question And assisting me with suggestions . He treated me just like a friend and showed me great hospitality all through the Zack make buying a car simple for a woman it was was a very smooth. Transition from the beginning to end he made me feel like I was a Lexus buyer and to top it he placed my Shiny Red 2011 Hyundai in the VIP room with a Red bow on top it was truly a special moment for me Zack Gray loyal and special treatment and buying experience is why I wrote this review so that others may experience The great Customer Service of my #1 Salesman Zack Gray at Johnson's Lexus go see him and experience The ultimate of not just a car salesman .... More

I have never had a car buying effort as smooth and efficient has my recent purchase was. The sales person went above and beyond to make sure I understood the vehicle, as we test drove it. Preparati efficient has my recent purchase was. The sales person went above and beyond to make sure I understood the vehicle, as we test drove it. Preparation of the paper work was exceedingly smooth considering the financing papers were coming from another city. The repair that was required was carried out in the most professional manner possible. My overall experience was "Above and Beyond my wildest expectation" I would rate Johnson Lexus as Exceptional" and recommend them to everyone. Word of Mouth recommendation was 1000% accurate. More

The customer service at Johson Lexus in Raleigh as good as it gets. I have had some bad experiences with car dealerships before this, but Johnson Lexus proved to be the exception. I was pleasantly surprise as it gets. I have had some bad experiences with car dealerships before this, but Johnson Lexus proved to be the exception. I was pleasantly surprised at how fast the whole process went. I honestly felt like I was treated like family. Tim Dacosta was a pleasure to deal with. Everything I needed to know about my purchase was explained to me. I felt like Tim was really looking out for me and trying to give me a good deal and make sure I was happy with my vehicle choice, not just trying to sell me a car at an unreasonably high rate or try to push me into a car that would give him the most profit, like the other dealerships I have visited. I truly dont think I could have had a better car buying experience. More

First and foremost, it is imperative that you understand I would not take the time to write a review if I were not 110% satisfied. This is the third vehicle I have purchased from Johnson Lexus and as alway I would not take the time to write a review if I were not 110% satisfied. This is the third vehicle I have purchased from Johnson Lexus and as always, I was pleased with my purchase. What made this last experience so pleasant, was hands down the sales representative who helped me. Zacques Gray was patient, knowledgeable, and very professional in helping me make a decision about the vehicle I bought. Most importantly, he was not pushy, but listened to what I wanted and and assured me he would do his best to help me find a vehicle that I would be happy with. To say he goes the extra mile is an understatement. He went out of his way to make my car shopping experience the best it could be. To be perfectly honest, I probably wouldn't be driving a new Lexus right now if it weren't for Zack. He is truly an asset to the dealership and I recommend him to all my friends and co-workers. Kudos to Johnson Lexus and Zacques Gray! denise warner More

As a Johnson Lexus customer for both sales and service I have enjoyed meeting and interfacing with friendly, courteous, helpful and knowledgeable employees in both departments. The customer lounge area is s have enjoyed meeting and interfacing with friendly, courteous, helpful and knowledgeable employees in both departments. The customer lounge area is spacious and is well equipped with beverages and snacks with a separate quite area. We recently had a wonderful experience of purchasing a Lexus 460. Our salesman, Tim DaCosta, found us the perfect vehicle, he patiently responded to all of our questions, and he tirelessly walked us through all the paperwork, staying with us well after closing. He set us up with an appointment the following morning with Eric Dahlgren, a delivery specialist, whose sole job is to instruct the customer on anything and everything about their new vehicle. Be prepared for a great experience! j More

I purchased a Lexus GS 350 from Johnson Lexus on August 20, 2013 and I was very pleased with the service I received. The salesman was Zack Gray and he was very accommodating and definitely not high pressu 20, 2013 and I was very pleased with the service I received. The salesman was Zack Gray and he was very accommodating and definitely not high pressured. The dealership is excellent and first class in every aspect. The representatives of the dealership insured I was familiar with the operation of the vehicle and I received a follow-up call a couple of days later to see if I had any questions. Since purchasing the vehicle I have returned to the dealership for the cleaning of my vehicle, which is an excellent customer service. I would highly recommend the dealership and the salesman to anyone interested in purchasing a vehicle. More

I bought a certified pre-owned Lexus RX 350. They really treat you like royalty whether buying a new or pre-owned vehicle. Your experience and satisfaction are top priority. Your vehicle awaits you with a g treat you like royalty whether buying a new or pre-owned vehicle. Your experience and satisfaction are top priority. Your vehicle awaits you with a giant red bow on top! I really enjoyed the "class" on all of the features of my Lexus RX 350. And you're not forgotten once you drive off the lot. As soon as I knew I wanted a certified pre-owned Lexus, I knew Johnson was the only place to go and they exceeded my expectations. We are already planning to buy another car from Johnson Lexus of Raleigh and cannot wait until that time! More