Johnson Lexus Of Raleigh

ON February 29th I had honor of working with 3 top notch gentleman at Johnson Lexus of Raleigh Todd Eyl, Craig Maxa, Dashiel Boye. These three gentleman are the true embodiment of what customer service an gentleman at Johnson Lexus of Raleigh Todd Eyl, Craig Maxa, Dashiel Boye. These three gentleman are the true embodiment of what customer service and car buying should be like. I visited the lot with my mother on 02/29 who was actively car shopping, I was just along for the ride after getting off work. To me that is one of the most important things to me is my time and the other is how you speak to me and if you can actively listen. I have to say these gentlemen did not disappoint. I like my mother stated in her review "The moment we walked on the Johnson Lexus grounds”, we were treated with respect and friendly vibes and energy was felt all around from greeting with Todd to the Pre-closing conversation with Craig to the closing and signing with Dashiell. My time wasn't was not wasted, I was spoken to like a person and not just another sale. My interaction felt like it was tailor made, costumed to me. My time there, I can say was a highly personable experience and 1000% genuine, not like other places I had shopped recently. Where the sales person seem to be on auto pilot. Where the interaction seemed generic, lame, lingo driven with comments and bad jokes a while trying to handle multiple customers at one time leaving me most of the time walking around or sitting around waiting. The Johnson Lexus team members I dealt with, were definitely not dry, generic or cold. They have life, personality and they listen and for that, I am most appreciative. They handled and treated me and most definitely my mother with top level service and respect and made sure we both had a great no an outstanding experiences. They didn't just try to put her or myself into a car or try to point "US" in a direction we weren't wanting to go just to make a sale. They listened, heard and produced our desires and wants and needs into a vehicles we absolutely love and were looking for. I am happy my mother called me and told me to come back because these gentlemen truly are and were a god sent for because I did really need a car but wasn’t actively looking because I wasn’t sure if I could even get one with what I had to. Now I am a happy and proud owner of a 2018 Jeep Grand Cherokee” which I absolutely love it”. When it is time to shop for the kids cars or update mine, Johnson Lexus will Have my business and I am happy to be part of the Family. S. Kelly More

Loved Matt Davis ! ! Our salesperson. We even got a follow up call the next day. Will shop again for sure. ! Our salesperson. We even got a follow up call the next day. Will shop again for sure. More

Got to say my car buying experience with Johnson Lexus was maybe the best I have ever had! It has been a long time since I bought a car from a dealer - 12 years! - but with the experience I had there I w was maybe the best I have ever had! It has been a long time since I bought a car from a dealer - 12 years! - but with the experience I had there I would go back there again without hesitation! More

What else can I say about Johnson Lexus of Raleigh, it’s simply the best dealer in the state possibly. They couldn’t have better hospitality, knowledge, and service! I want to give a special shoutout to my simply the best dealer in the state possibly. They couldn’t have better hospitality, knowledge, and service! I want to give a special shoutout to my salesmen of choice, Zack Grey, we’ve been working solely with him for about 6+ years now and he has never once made us feel like we weren’t worth his time, his professionalism and expertise really sets him apart! If you’re ever in the market for a new or used vehicle ask for him by name! More

Excellent dealership and Travis Howard our salesman was awesome to work with and very accommodating awesome to work with and very accommodating More

One of the best experiences I have ever had with a dealership. I would recommend Johnson to anyone dealership. I would recommend Johnson to anyone More

Great experience purchasing a pre owned Lexus. Everyone was kind and professional. No hassle and no hard sell. Everyone was kind and professional. No hassle and no hard sell. More

the best experience thus far by any lexus dealer…from sales to finance to after care techs 5 star sales to finance to after care techs 5 star More

Johnson Lexus of Raleigh provided a pleasant car buying experience for us. We worked with Zack Gray, who is very professional and responsive. Each step of the process was easy. Working with Jenny on the bu experience for us. We worked with Zack Gray, who is very professional and responsive. Each step of the process was easy. Working with Jenny on the business office side, Charles from tech and the two sales managers who stopped by to ensure the process was working — all were professional More

Great communication and excellent customer service. Salesperson and sales manager were honest and I got a great deal Salesperson and sales manager were honest and I got a great deal More