Johnson Lexus Of Raleigh

Repeat customer enjoying the VIP service Customer since 2015. It is well appreciated receiving treatment like a VIP. My 3rd purchase was pleasurable experience from all service members fro Customer since 2015. It is well appreciated receiving treatment like a VIP. My 3rd purchase was pleasurable experience from all service members from start to finish. e.g. trade-in offer, sales, electronic tech and finance officer. Looking in the near future for my fourth purchase with Johnson Lexus. More

Second to None This is my 3rd Lexus. From my very first experience to this last purchase, I have been more than satisfied with Tim Lyon's customer service. He is a This is my 3rd Lexus. From my very first experience to this last purchase, I have been more than satisfied with Tim Lyon's customer service. He is always attentive to my needs and has made sure that I've been taken care of during the process of purchasing and/or leasing. Johnson Lexus as a dealership is second to none. I'll definitely be a returning customer and will continue to share my experiences with others. More

The Best experience of a lifetime Mr Ward gave my wife the best experience that she could have possibly received. I am a salesman myself and there is nothing I would change about the e Mr Ward gave my wife the best experience that she could have possibly received. I am a salesman myself and there is nothing I would change about the experience. If you are looking for a non aggressive sales person who’s goal is to make sure you see value in your vehicle, along with getting you the best deal that fits in a realistic budget. Mr. Ward is the man to contact! Thank you again and I’ll be back to purchase my car from you next! More

Great place to do business A few years ago we decided to purchase a new Lexus. We were lucky enough to get Tim Lyon as our salesman. We are currently driving our 4 th ES and T A few years ago we decided to purchase a new Lexus. We were lucky enough to get Tim Lyon as our salesman. We are currently driving our 4 th ES and Tim has been our go to man for all 4. He is very knowledgeable and can easily any questions we have.. We really like him, as well as all the people we have dealt with at Johnson Lexus. They provide very nice, comfortable places to wait when getting the car serviced or they happily provide a loaner car on request. Wonderful folks to deal with, great dealership. More

first rate Johnson Lexus is a first rate dealership. the product is excellent (in my case, a 2019 es350) and the staff fully support that product by being knowle Johnson Lexus is a first rate dealership. the product is excellent (in my case, a 2019 es350) and the staff fully support that product by being knowledgable, friendly, and always willing to go the extra mile to please the customer. Ian Thompson and Ryan Meagher were my primary contacts. Both were excellent. First time with Ian, but Ryan brings us back over and over again to Lexus with his integrity and charm. More

Much improved Ryan can be credited with bringing me back into the fold after a terrible service experience, but all associates involved in my purchase were great th Ryan can be credited with bringing me back into the fold after a terrible service experience, but all associates involved in my purchase were great this time around. However, I should note that poor service on warrantees I purchased on my previous lease means I will NEVER purchase any warranty plans from Lexus again. Hopefully my service experience will be much improved going forward. A second negative experience will most certainly push me to another brand. More

Johnson Lexus Ken Ward We traded in our RX350 on Saturday for a new one. Ken was excellent and made the process seamless. Thomas Caldwell approached us about the trade-in We traded in our RX350 on Saturday for a new one. Ken was excellent and made the process seamless. Thomas Caldwell approached us about the trade-in and made sure all the specifics were taken care of over the phone. Rhonda in the Finance Department accelerated our paperwork and we were in and out of the dealership in 90 minutes! It was a great experience! A big thank you to all involved!!! More

I enjoyed working with a professional such as Zack Gray From the moment I decided to trade in my 2017 Lexus until deliver of my new 2019 RX Lexus, I was awed by the patience persistence and professionalism From the moment I decided to trade in my 2017 Lexus until deliver of my new 2019 RX Lexus, I was awed by the patience persistence and professionalism of all employees at Lexus, especially Zack Gray who I have purchased two care from in several years. I especially appreciated the financial manager who really helped me to unlock my credit report. More

Absolute Pleasure From the first day I walked into the dealership to the day I picked up my new car, I felt important, I felt they wanted my business, rather than they From the first day I walked into the dealership to the day I picked up my new car, I felt important, I felt they wanted my business, rather than they were doing me a favor. This is a first class business that thrives on providing exceptional service to customers. This is the first time since I moved to this area that I have been treated so well by a business. More

Best sales experience We worked with Jay to find our perfect vehicle. We were searching for a needle in a haystack and he was able to show my wife and I extraordinary patie We worked with Jay to find our perfect vehicle. We were searching for a needle in a haystack and he was able to show my wife and I extraordinary patience without any pressure for us to make a purchase. Highly recommend his services for a stress free experience! More