Johnson Lexus Of Raleigh

Blessed! My experience at Johnson Lexus of Raleigh was totally amazing from the moment I met with Zack Gray to the moment I drove off the lot. He was knowledg My experience at Johnson Lexus of Raleigh was totally amazing from the moment I met with Zack Gray to the moment I drove off the lot. He was knowledgeable, efficient, and accommodating. What a wonderful car shopping experience! Thanks Mr. Gray! More

Professional Salesmanship and Service with Integrity I believe that every business is built successfully one customer at a time. Customer loyalty and trust are both earned through good deeds, not good sa I believe that every business is built successfully one customer at a time. Customer loyalty and trust are both earned through good deeds, not good salesmanship alone. I would like to to express my sincere appreciation for the high level of professionalism and knowledge of the vehicles shown by Zack Gray during my recent search and ultimate purchase of my LEXUS 350 from Johnson Lexus of Raleigh. . During my initial visit, more shopping around and return to Johnson Lexus , more car comparisons, actual purchase transaction and subsequent questions regarding car features or service, I reflect on how you facilitated each conversation and transaction with ease ......never anxious,pushy, or misleading. . Your professional demeanor,snack area hospitality, attention to detail, no- haggle transparency and exceptional overall service is what makes me proud to be a member of the LEXUS family again! Thanks again for being my trusted LEXUS Sales Associate............always assessing my needs accurately, exceeding my expectations and delivering on your promises. You delivered my Lexus exactly as represented, for which I thank you. Johnson LEXUS of Raleigh has a treasure with a employee of your caliber!!!!!! .I will definitely refer you to my friends and colleagues who are in the market for a fine automobile.. More

Easy, comfortable, and good experience Ian- Did an amazing job helping me find the right car. His demeanor made the leasing process easy, comfortable. Excellent and professional service. Bi Ian- Did an amazing job helping me find the right car. His demeanor made the leasing process easy, comfortable. Excellent and professional service. Big thanks More

Professional, Reliable, Trustworthy I have bought 9 cars over 11 years and by far this was the best experience. Ken is most honest car sales guy I know! I have bought 9 cars over 11 years and by far this was the best experience. Ken is most honest car sales guy I know! More

Quick and Easy I was only looking at one car at Johnson Lexus and did not think it would be my final choice, however, Ken was efficient, helpful and made me feel he I was only looking at one car at Johnson Lexus and did not think it would be my final choice, however, Ken was efficient, helpful and made me feel he truly had my interests at heart. When I narrowed my choice down to two cars my initial experience with Ken was what brought me back and I'm so glad we were able to work things out. I feel a got a great deal and the perfect vehicle. More

Ken Came Through!!!! I gave Ken my budget and he came through for me! I am still in awe of his Amazing Customer Service! This is my 4th purchase from Ken, he takes care I gave Ken my budget and he came through for me! I am still in awe of his Amazing Customer Service! This is my 4th purchase from Ken, he takes care of me and my friends. Ken is the best! More

Excellent Service was excellent. Ian was very helpful with helping me chose my new Lexus. He explained everything in great detail. I am very pleased with t Service was excellent. Ian was very helpful with helping me chose my new Lexus. He explained everything in great detail. I am very pleased with the dealership and my salesman. More

Best dealership team EVER! I highly recommend Johnson Lexus because they understand how to put the customer first! They work extremely well as a team and made sure I was COMPLET I highly recommend Johnson Lexus because they understand how to put the customer first! They work extremely well as a team and made sure I was COMPLETELY satisfied with my purchase. They kept their appointments and worked efficiently and effectively to take care of my first purchase. I purchased a Mercedes from a different dealership and they could benefit from seeing this Johnson Lexus Raleigh team in action. You should also include the names of the persons who get the car ready for delivery they were patient and professional. I look forward to being a member of the Lexus family! More

Highly professional, wholly reliable, unusually personable Because of the Lexus reputation for exceptionally high quality and reliability, I was completely comfortable dealing with Johson Lexus of Raleigh enti Because of the Lexus reputation for exceptionally high quality and reliability, I was completely comfortable dealing with Johson Lexus of Raleigh entirely from an out-of-state location and entirely by phone, text message, and email. Everyone on the staff I dealt with was highly professional, courteous, efficient, and friendly. The staff followed up on every issue very quickly and efficiently. I want to single out Ken Ward for special accolades. He was an excellent sales representative. He pursued every issue and question I raised about how the transaction would proceed and kept in touch with me very efficiently throughout the process. He established a relationship of trust and reliability from the outset and throughout our discussions by phone and text. Everything proceeded as he said it would and, now that we have the vehicle (2019 pre-owned certified Lexus 450h) I can say without qualification that my wife (the car is in her name) and I are even more pleased than we ever imagined that we would be. John J. Barcelo III More

Great buying experience and happy customer Travis provided the best car purchase experience I’ve ever had. He was courteous, helpful, and very knowledgeable. I also think he worked diligently t Travis provided the best car purchase experience I’ve ever had. He was courteous, helpful, and very knowledgeable. I also think he worked diligently to negotiate a good trade deal on my behalf. I will definitely work with him in the future although I plan to keep my ES300h for a long time. I absolutely love this car with its smooth ride, great fuel economy, and extra features. It is my first Lexus but will not be my last. Thank you, Travis! More