Johnson Lexus Of Raleigh

Ken wrote to book on how to make the customer feel welcomed Ken made every member of our family feel welcomed. He listened to our needs and didn’t pressure our decision. He was very engaging and wanted to kno Ken made every member of our family feel welcomed. He listened to our needs and didn’t pressure our decision. He was very engaging and wanted to know more about us as a potential long term customer. I can’t say enough kinds words of how well we felt welcomed at their business. He and Johnson Lexus has my vote as a new loyal customer. Please continue your efforts in listening to the customer because it works! More

A pleasant experience We worked with Ken Ward on selecting and leasing a new vehicle. Ken was patient, professional, and knowledgeable. We enjoyed working with him and the We worked with Ken Ward on selecting and leasing a new vehicle. Ken was patient, professional, and knowledgeable. We enjoyed working with him and the rest of the Johnson Lexus team. I highly recommend working with Ken and Johnson Lexus. More

Great Customer Service and Dealership Excellent dealership! Purchased a certified car on-line, drove 4 hours to pick it up and couldn't be more happier. Sergio Escarcega and Samuel No we Excellent dealership! Purchased a certified car on-line, drove 4 hours to pick it up and couldn't be more happier. Sergio Escarcega and Samuel No were very professional, I received outstanding customer service from them and would highly recommend Johnson Lexus of Raleigh, NC After going to several dealerships in my area it was so worth the drive!! More

Great second experience This was my 2nd lease with Gavin, and probably not my last. Gavin is knowledgeable and professional, and made the entire transaction as seamless as po This was my 2nd lease with Gavin, and probably not my last. Gavin is knowledgeable and professional, and made the entire transaction as seamless as possible. I highly recommend working with him if you’re interested in a new Lexus. Bethany was also great to talk to while doing all the paperwork. Thanks to all of you! More

Repeat Satisfaction!! This dealership continues to go over and beyond. My go to sales guy is Gavin Sherk! I can count on his expertise and professionalism when making a d This dealership continues to go over and beyond. My go to sales guy is Gavin Sherk! I can count on his expertise and professionalism when making a decision this big. He reaches out to me whenever he feels there is a great opportunity. Gavin provides me options and details about the car and purchase and genuinely works to ensure I am happy with the outcome. I trust Gavin and the Lexus brand enough that my most recent purchase was basically handled over phone calls and texts. I never even went to the dealership to test drive the car. My previous experiences gave me the confidence to handle this way. This is called Repeat Satisfaction! Thank you Gavin for another great experience!! More

Chris Lawrence puts his clients first! Chris Lawrence has helped me with my past two Lexus leases. He always has my best interest first! He makes sure I am happy with my payments and made t Chris Lawrence has helped me with my past two Lexus leases. He always has my best interest first! He makes sure I am happy with my payments and made the entire process so smooth. I recommend Chris Lawrence to anyone looking to purchase/lease with Johnson Lexus. More

Excellent Service A pleasure to do business with Lexus. Sergio Escarcega is the most attentive person. It was a great experience on buying my car with his help. A pleasure to do business with Lexus. Sergio Escarcega is the most attentive person. It was a great experience on buying my car with his help. More

No pressure Ken’s the best. He listens to you. He will go all out of his way to make sure it’s what you’re looking for. OUTSTANDING Ken’s the best. He listens to you. He will go all out of his way to make sure it’s what you’re looking for. OUTSTANDING More

Made it fast and simple I was looking for a fair price and an extremely fast process. I received both and am very satisfied. On a side note, the 2019 ES 350 is excellent. I I was looking for a fair price and an extremely fast process. I received both and am very satisfied. On a side note, the 2019 ES 350 is excellent. I traded in the 2017, but this one is the best yet! More

Quick and easy purchase Steve was excellent and even allowed us to test drive without rushing or hovering over us, allowing us to discuss what we wanted to buy. The transacti Steve was excellent and even allowed us to test drive without rushing or hovering over us, allowing us to discuss what we wanted to buy. The transaction was easy and Steve was honest the whole time. He kept his promises and worked to make us happy with the car. He even put a bow on top with a congratulatory note! Also the dealership had the best quality cars, even compared to other Lexus dealerships in the area. The new tires and brakes made a huge difference, helping to seal the deal. We will be back. More