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Johnson Lexus Of Raleigh - Service Center

4.9

96 Lifetime Service Reviews

5839 Capital Blvd., Raleigh, North Carolina 27616

96 Reviews of Johnson Lexus Of Raleigh - Service Center

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July 23, 2019

"Great Customer Service! "

- larry

I made a appointment Friday 7-19-2019 for a Oil change service And a State inspection and free Car wash - And had a loaner car for a day until my Lexus were finished/ My Service Rep Casey Cooper did a Great job - This is the Best Dealership ever, Everyone there are so friendly and kind - I love my Lexus! Thanks- Casey

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Recommend Dealer
Yes
Employees Worked With
Casey Cooper
Jul 26, 2019 -

Johnson Lexus Of Raleigh responded

You love your Lexus and we love you. :) Thank you for sharing your service experience!

June 02, 2019

"Great Service "

- LexusOwner

Great Service told me everything that was going on and gave me a time when it was going to be done and was done sooner then the set time

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Recommend Dealer
Yes
Employees Worked With
Richard Rayan Emory
Jun 03, 2019 -

Johnson Lexus Of Raleigh responded

Your time is just as important to us as it is to you! Thank you for trusting Johnson Lexus with your automotive service needs!

April 20, 2019

"Great experience."

- Gigi

We travel from out of town for service and Lewis always takes great care of us. He takes time to explain all of the services that has been done or needs to be done.

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Recommend Dealer
Yes
Employees Worked With
Lewis Hunt
Apr 22, 2019 -

Johnson Lexus Of Raleigh responded

It means so much to us that you go out of your way to receive service from Johnson Lexus. Thank you so much for choosing us!

April 20, 2019

"At Lecus, you really get regal treatment!"

- Ennovy

Take it from me, I’m a hard customer! At Lexus, from the moment you enter the showroom, either to purchase a vehicle or to service your vehicle, you are treated regally. The entire service area works like clockwork. All their ducks are in a row at Lexus! There is an area of choice for everyone: reading, relaxing, busines, or a room for parents with children. We love the clean, bright rooms, and the attention given to each individual. It’s Lexus all the way!

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Recommend Dealer
Yes
Employees Worked With
Apr 22, 2019 -

Johnson Lexus Of Raleigh responded

You deserve it, so we provide it! Thank you for continuing to trust Johnson Lexus with your service needs!

April 18, 2019

"Great service "

- Ocean

My service advisor, Lewis Hunt is such a great person. Very professional, attentive and he makes sure you are happy and satisfied. He goes above and beyond let’s you know if there is an existing problem with your vehicle and keeps you up to date on your service maintenance.

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Recommend Dealer
Yes
Employees Worked With
Have not worked with any other employees
Apr 22, 2019 -

Johnson Lexus Of Raleigh responded

it is important to us that our customers are well-informed. We are glad to hear that you appreciate our efforts!

April 10, 2019

"Good experience"

- Nala

Performed recall on airbag. Work was done on time and representative called when he promised. Loaner car was a big help and they did a nice job of cleaning the car after the service.

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Recommend Dealer
Yes
Employees Worked With
Ryan in service dept
Apr 16, 2019 -

Johnson Lexus Of Raleigh responded

Thank you for trusting us with your Lexus maintenance.

March 28, 2019

"Excellent"

- Sherry57

The selection, prices, technical support and service are exceptional! And the services have been done in a timely manner. The shuttle to the mall is a real plus

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Recommend Dealer
Yes
Employees Worked With
General Manager Roger Yui
Mar 28, 2019 -

Johnson Lexus Of Raleigh responded

We are happy to hear that you enjoyed your dealership visit!

February 19, 2019

"Excellent Guest Service"

- Lisa

This was my first visit to Johnson Lexus in Raleigh, Nc. Ive been to many Lexus dealerships as Ive owned these cars since the early 90's.. This location from my first call to leaving went over and above to make sure I was satisfied, happy giving texts, emails as reminders of appt. To making sure I was fully aware of every step they performed while I was there. I was truly an amazing experience. Thank you to the entire staff!

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Recommend Dealer
Yes
Employees Worked With
Mike Steepe, Sophia, Shimmer, george,
Feb 25, 2019 -

Johnson Lexus Of Raleigh responded

It was our pleasure to assist you, Lisa. Thank you for choosing Johnson Lexus of Raleigh!

January 31, 2019

"Perfectly satisfied !"

- Jlexi@19happy

I came I. To get a recall item taken care of and regular scheduled maintenance as well as a body report from body shop and all were done in an acceptable amount of time and my car was washed and fueled as a wonderful courtesy! My rep at L cud was excellent! His name is Justin Hardesty and He is the best and most courteous rep I have had! Thank you all so very much. Blessings!!😊🎉🎉🎉🎉

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Recommend Dealer
Yes
Employees Worked With
Justin Hardesty
Feb 01, 2019 -

Johnson Lexus Of Raleigh responded

We appreciate the opportunity to assist you with your Lexus maintenance!

January 21, 2019

"Mike Steppe is the best!"

- toddeyl

I get treated like family every time I get my car serviced. My advisor, Mike Steppe, is the absolute best! When Mike isn't available whoever steps in does great also. Can't go wrong getting your car serviced here!

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Recommend Dealer
Yes
Employees Worked With
Michael Steppe
Jan 22, 2019 -

Johnson Lexus Of Raleigh responded

Thank you for trusting us with your Lexus service!

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