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Johnson Lexus of Durham

Durham, NC

4.8
809 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 809 reviews

September 04, 2025

2022 rx450h with 23,000 miles. Went to service for oil change, tire rotation and inspection. Came out with $572 bill … Not informed ahead of time of them doing 20,000 mile inspe More

by jdf0802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
September 02, 2025

I appreciate the service provided by Mr. Carl Morrishow. From the moment I walked in, He made the experience smooth, stress-free, and genuinely enjoyable. He was knowledgeable, patient, and More

by JonathanM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Morrishow
Sep 03, 2025 -

Johnson Lexus of Durham responded

Hi Jonathan! We're over the moon to hear about your smooth and enjoyable experience with Carl at Johnson Lexus of Durham at Southpoint! It's awesome to know you felt supported and valued throughout the process. Thank you for sharing your story!

August 31, 2025

I appreciate the service provided by Mr. Quintin Bellamy and tbe team that works with him. I always receive top of tbe lune service. Hats off to this team!!!! More

by rubysimm1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names on Quintin’s team!
Sep 02, 2025 -

Johnson Lexus of Durham responded

We are grateful for your feedback, Ruby! It is wonderful to hear that Mr. Quintin and our team continue to deliver top-notch service. Thank you for choosing Johnson Lexus of Durham, we look forward to assisting you again soon!

August 27, 2025

Prompt and Excellent service. Very customer-friendly service and support technicians. A great friendly atmosphere. Will keep going here for all my service needs. More

by Surendran P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 27, 2025 -

Johnson Lexus of Durham responded

Surendran, thank you for sharing your experience! It means a lot to hear, and we look forward to seeing you again at Johnson Lexus of Durham at Southpoint. Safe travels!

August 26, 2025

Our sales person was very nice and helpful to us. David took good care of us and we will recommend this dealership to our friends and family. More

by Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Zales
Aug 26, 2025 -

Johnson Lexus of Durham responded

Thank you for your recommendation! We are so glad David and our team made the experience great for you. - Johnson Lexus of Durham at Southpoint

August 26, 2025

Always ready and focused on any questions I have. Results always on point and completed in good time Rudy Padilla a wonderful communicator. No surprises in bill. It’s as good an experience as one c More

by JeanA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Padilla and anyone I come to meet
Aug 27, 2025 -

Johnson Lexus of Durham responded

Jean, thank you for sharing your positive review with us! We're so happy Rudy made your service experience seamless and straightforward. We appreciate your recommendation and look forward to welcoming you back to Johnson Lexus of Durham at Southpoint!

August 18, 2025

Sales people make the dealership. Everyone I came in contact with was topnotch. My sales person, Crystal Perry was Gold Star in service and sales. Highly professional, stayed in cont More

by Jdmurphy2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Perry
Aug 21, 2025 -

Johnson Lexus of Durham responded

We are delighted to hear that Crystal and our entire team made your experience outstanding! Thank you for choosing Johnson Lexus of Durham at Southpoint. We truly appreciate your recommendation!

August 04, 2025

Salesman was great but that’s about the only thing Finance person told me I had to have warrant to get lower interests rate and it was late during the day and kept postponing and post poning fi More

by EARN2ND2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Bowden
Aug 06, 2025 -

Johnson Lexus of Durham responded

We are sorry to hear about the challenges you've faced with your paperwork and communication. This isn't the experience we aim for, and we apologize for any inconvenience caused. We have shared your feedback with upper management and our Pre-Owned Sales Manager has let us know he has reached out to address this further. If there is anything we can do to further assist you, please contact Corin King at 919-595-4622

August 01, 2025

Just bought a 2024 Lexus at Johnson Lexus . I worked with two different sales people Tom Graves & Mike Allen two great individuals made the process real easy definitely an asset to your company More

by connieandrod
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Graves - Mike Allen
Aug 04, 2025 -

Johnson Lexus of Durham responded

Congratulations on your new 2024 Lexus! We’re happy to hear that Tom and Mike made the process easy and enjoyable. Thank you for choosing Johnson Lexus of Durham at Southpoint. We look forward to working with you again in the future!

July 30, 2025

Ron Kerr is an excellent service advisor at Johnson Lexus Durham very knowledgeable and responsive More

by lt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kerr
Jul 30, 2025 -

Johnson Lexus of Durham responded

We are glad to hear that Ron provided excellent service. Thanks for choosing Johnson Lexus of Durham at Southpoint!

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