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Johnson Lexus of Durham

Durham, NC

4.8
799 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 799 reviews

July 25, 2025

The Service Department (SD) has really stepped-up their skill sets and work ethic. As with everything in life there is always room for growth - can’t wait to see what they’ll be doing in the future!! More

by Charlie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Lacey
Jul 25, 2025 -

Johnson Lexus of Durham responded

Hi Charlie - Thank you for recognizing our team’s hard work at Johnson Lexus of Durham at Southpoint! We look forward to serving you in the future. Safe travels!

July 23, 2025

The dealership is a very beautiful and modern looking facility. The sales staff was professional and everyone was friendly and accommodating. Rick was outstanding! He addressed all my needs and got me in More

by Sweetpee086
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Brown , Rick Singletary
Jul 23, 2025 -

Johnson Lexus of Durham responded

We're happy to hear Rick and the rest of our team made your experience so outstanding! Thank you for choosing Johnson Lexus of Durham at Southpoint and for sharing your positive feedback. Enjoy the ride!

July 20, 2025

Quentin gives excellent service. One important reason why we buy and service our car here is precisely the service. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Jul 20, 2025 -

Michael responded

We serviced our first car at Lexus in Durham and were extremely pleased. We met Quentin and he introduced us to Crystal, from whom we bought our second car. Service is outstanding!

Jul 20, 2025 -

Michael responded

We serviced our first car at Lexus in Durham and were extremely pleased. We met Quentin and he introduced us to Crystal, from whom we bought our second car. Service is outstanding!

Jul 22, 2025 -

Johnson Lexus of Durham responded

Michael, we can't thank you enough for your continued business! It is gratifying to hear that Quentin and the team make you a happy customer. Our team at Johnson Lexus of Durham is grateful to have your business!

July 14, 2025

bought a Lexus Nx 350h two weeks ago, I told the girl everything I wanted my car to have and one of the most important points was that it had an automatic trunk and that I could open it with my foot, whi More

by sumeyme34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Niko, Abdel Abou-Auf
June 24, 2025

Rudy is clearly experienced in customer relations and he gets the job done. Clearly a professional. More

by Jfinn50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Jun 24, 2025 -

Johnson Lexus of Durham responded

Seeing your review of Rudy and Johnson Lexus of Durham at Southpoint made our day. Thank you!

June 19, 2025

Always top of the line service and the best personal care and attention from Ron!!!!!! More

by jay531130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron in Service Department
Jun 20, 2025 -

Johnson Lexus of Durham responded

Jay, thank you so much for giving a shoutout to Ron and leaving Johnson Lexus of Durham at Southpoint a five-star review!

June 17, 2025

I received excellent service from Johnson Lexus. They are very knowledgeable and professional. They were eager to please. More

by zellacooper
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 18, 2025 -

Johnson Lexus of Durham responded

Thank you for sharing your positive experience with Johnson Lexus of Durham at Southpoint! We're delighted to hear that our team provided knowledgeable and professional service. We appreciate your support and look forward to serving you again in the future!

June 16, 2025

Very easy to deal with. Salesman and other staff very informative. Knew the answers to every question. More

by backroadsmv
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Demi Famoroti, Brett Huntley
Jun 16, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear that our team at Johnson Lexus of Durham at Southpoint provided you with an informative and seamless experience. Thank you for choosing us!

June 13, 2025

Eryk Rippenhagen, Julia Hasasneh, and Monica Brown of Johnson Lexus of Durham combined to provide excellent customer service during our recent purchase of an NC350h. Even beyond customer service, custom More

by hdcooke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Hasasneh, Monica Brown, Eryk Rippenhagen
Jun 16, 2025 -

Johnson Lexus of Durham responded

Thank you for recognizing the efforts of Eryk, Julia, and Monica at Johnson Lexus of Durham! We're delighted to hear that their focus on customer happiness made your NC350h purchase a success. Enjoy your new ride!

June 07, 2025

Service was thorough with a detailed explanation, including video, that allowed me to weigh options and decide the best path forward. More

by mbecton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quintin Bellamy
Jun 09, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear that our team at Johnson Lexus of Durham at Southpoint provided you with a thorough and informative service experience. Thank you for sharing your feedback!

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