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Johnson Lexus of Durham
Durham, NC
799 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 799 reviews
July 25, 2025
The Service Department (SD) has really stepped-up their skill sets and work ethic. As with everything in life there is always room for growth - can’t wait to see what they’ll be doing in the future!! skill sets and work ethic. As with everything in life there is always room for growth - can’t wait to see what they’ll be doing in the future!! More
by Charlie
Employees Worked With
Brenda Lacey
July 23, 2025
The dealership is a very beautiful and modern looking facility. The sales staff was professional and everyone was friendly and accommodating. Rick was outstanding! He addressed all my needs and got me in facility. The sales staff was professional and everyone was friendly and accommodating. Rick was outstanding! He addressed all my needs and got me in the vehicle that I really wanted. What an awesome experience! More
by Sweetpee086
Employees Worked With
Monica Brown , Rick Singletary
July 14, 2025
bought a Lexus Nx 350h two weeks ago, I told the girl everything I wanted my car to have and one of the most important points was that it had an automatic trunk and that I could open it with my foot, whi everything I wanted my car to have and one of the most important points was that it had an automatic trunk and that I could open it with my foot, which after taking my car home it did not have, they lied to me when they sold me the car, if they had told me that my car did not have what I was asking for up front I would never have bought the car, I went back to see if they could exchange it for the car I wanted, which the department manager told me that I had to give him $ 5000 more to get the car I wanted, after I put down $25,000 to get the car that I want since the beginning. which seemed disrespectful and abuse, and on top of that they gave me a dirty car, first time, and last time buying a car in this place. and so many things happened that I do not want to even explain, because I want to forget about this place and this situation causes me a lot of stress. More
by sumeyme34
Employees Worked With
Niko, Abdel Abou-Auf
June 13, 2025
Eryk Rippenhagen, Julia Hasasneh, and Monica Brown of Johnson Lexus of Durham combined to provide excellent customer service during our recent purchase of an NC350h. Even beyond customer service, custom Johnson Lexus of Durham combined to provide excellent customer service during our recent purchase of an NC350h. Even beyond customer service, customer happiness was their primary motivator and it worked to get the deal done. Well done. More
by hdcooke
Employees Worked With
Julia Hasasneh, Monica Brown, Eryk Rippenhagen
