
Johnson Lexus of Durham
Durham, NC
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Great buying experience! We were in the market for a new car and asked our trusted service advisor, Brenda, for a sales person recommendation. She referred us to Beverly in s We were in the market for a new car and asked our trusted service advisor, Brenda, for a sales person recommendation. She referred us to Beverly in sales and we could not be happier with the care and service Beverly provided. We are so happy with our new car purchase and highly recommend Beverly if shopping for a new or used car and Brenda if your car needs service. More
Smooth transaction in every way…other than one…I can not understand why two dealerships, Raleigh and Durham ,owned by the same man do not communicate or discuss each others inventory…this delayed my buying understand why two dealerships, Raleigh and Durham ,owned by the same man do not communicate or discuss each others inventory…this delayed my buying process four weeks…I’ll gladly discuss further 919 349 0530 if need be. More
The dealership was a pleasure to do business with. My salesman Tommy was extremely knowledgeable of the vehicle that I purchased. He didn’t pressure me but he helped me feel confident about my purchas My salesman Tommy was extremely knowledgeable of the vehicle that I purchased. He didn’t pressure me but he helped me feel confident about my purchase. Jerome in financing was very helpful. He was patient in explaining all of the various financial and warranty options that were available to me. The dealership as a whole was extremely professional. When I needed any type of assistance everyone in the dealership was very gracious to assist me. More
I have been dealing with Lexus and the Durham dealership for over ten years and am still amazed at how detailed, reliable,courteous,consistent,and knowledgeable this dealership is.From the person who takes for over ten years and am still amazed at how detailed, reliable,courteous,consistent,and knowledgeable this dealership is.From the person who takes my car to the person who returns it ,are kind and considerate!I would like to acknowledge Carl my sales person,the leasing manager,Matt,the tech expert,and Simon,the financial Mangager,5 stars each for a great job done! More
Mike Allen was by far the best Saleman we have ever dealt with at an auto dealership! Mike and the entire staff were friendly, courteous, and extremely helpful in helping us find the perfect car for us, and with at an auto dealership! Mike and the entire staff were friendly, courteous, and extremely helpful in helping us find the perfect car for us, and getting us on the road in the timeframe we needed to make another appointment. Mike was also extremely knowledgeable about the vehicle we purchased. Thanks for a wonderful experience! More
I had an excellent experience with this dealership. I want to thank Ryan who was my sales consultant for a phenomenal job,Mostafa (GSM) and Darius(Finance Manager) for a great car buying experience. Th I want to thank Ryan who was my sales consultant for a phenomenal job,Mostafa (GSM) and Darius(Finance Manager) for a great car buying experience. They worked very hard to ensure I was happy prior to leaving the dealership. When I first arrived I was greeted by Ryan and told him what I wanted. From that point on he provided me with exceptional customer service, he listened and was attentive, patient, very professional and transparent when it came to my concerns and inquiries. His main focal point was to make sure I got what I wanted and would be satisfied with the car I was inquiring about. I am very pleased and could have asked for a better sales consultant than Ryan. More
We received our car in December and still have not received our second key fob. In April, they told us we would get it in May. In June, they told us they did not know when we would get it. They wou received our second key fob. In April, they told us we would get it in May. In June, they told us they did not know when we would get it. They would reach out to the district manager and get back with us. They have not called us back. We are very frustrated after waiting patiently. More