Johnson Lexus of Durham

Prompt and Excellent service. Very customer-friendly service and support technicians. A great friendly atmosphere. Will keep going here for all my service needs. Very customer-friendly service and support technicians. A great friendly atmosphere. Will keep going here for all my service needs. More

Always ready and focused on any questions I have. Results always on point and completed in good time Rudy Padilla a wonderful communicator. No surprises in bill. It’s as good an experience as one c Results always on point and completed in good time Rudy Padilla a wonderful communicator. No surprises in bill. It’s as good an experience as one could expect. Would highly recommend this service to anyone More

Our sales person was very nice and helpful to us. David took good care of us and we will recommend this dealership to our friends and family. David took good care of us and we will recommend this dealership to our friends and family. More

Sales people make the dealership. Everyone I came in contact with was topnotch. My sales person, Crystal Perry was Gold Star in service and sales. Highly professional, stayed in cont Everyone I came in contact with was topnotch. My sales person, Crystal Perry was Gold Star in service and sales. Highly professional, stayed in contact with me to find exactlwhat I was looking for, very accommodating. Top notch. Great team--financial person, technology person, pick up driver-- what you expect when making this type of purchase. Would highly recommend this dealership and salesperson. More

Salesman was great but that’s about the only thing Finance person told me I had to have warrant to get lower interests rate and it was late during the day and kept postponing and post poning fi thing Finance person told me I had to have warrant to get lower interests rate and it was late during the day and kept postponing and post poning finally got the paperwork done when finance company called they asked if we were told I had to I told them yes had to call back told him I needed it changed finance company said it wasn’t required as he told me Next after that took weeks to finally get new paperwork to digitally sign once that was completed My tags were suppose to be transferred they did not do this properly now I have a random new tag in the mail and have had to been to dmv twice and they didn’t turn on paperwork to show my trade in now dmv saying I have a lapse In Insurance ( have to get another form filled out to show I didn’t ) and then go back to dmv again . Johnson Lexus won’t answer the phone half time time and when I do ask to speak with a manager it’s always changed or a long wait time .. this is ridiculous More

Just bought a 2024 Lexus at Johnson Lexus . I worked with two different sales people Tom Graves & Mike Allen two great individuals made the process real easy definitely an asset to your company I worked with two different sales people Tom Graves & Mike Allen two great individuals made the process real easy definitely an asset to your company . Facility is beautiful set up is exceptional. Great work guys looking forward to doing business in the future . Hold onto these two . More

Ron Kerr is an excellent service advisor at Johnson Lexus Durham very knowledgeable and responsive Durham very knowledgeable and responsive More

The Service Department (SD) has really stepped-up their skill sets and work ethic. As with everything in life there is always room for growth - can’t wait to see what they’ll be doing in the future!! skill sets and work ethic. As with everything in life there is always room for growth - can’t wait to see what they’ll be doing in the future!! More

The dealership is a very beautiful and modern looking facility. The sales staff was professional and everyone was friendly and accommodating. Rick was outstanding! He addressed all my needs and got me in facility. The sales staff was professional and everyone was friendly and accommodating. Rick was outstanding! He addressed all my needs and got me in the vehicle that I really wanted. What an awesome experience! More

Quentin gives excellent service. One important reason why we buy and service our car here is precisely the service. One important reason why we buy and service our car here is precisely the service. More