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Johnson Lexus of Durham

Durham, NC

4.8
848 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 848 reviews

February 01, 2026

I brought our car I for the 24 month inspection, a recall issue, and dmv inspection. A loaner car was waiting as arranged and I was quickly on my way. Upon completing the work, I was notified and was able More

by 4runnerltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Cardoso
Feb 02, 2026 -

Johnson Lexus of Durham responded

We’re happy to hear that everything went smoothly! Thank you for choosing Johnson Lexus of Durham at Southpoint! See you next time!

January 27, 2026

Excellent customer service, as always. Costs for services are very reasonable (considering it's a dealership and not a private mechanic). More

by sersley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Lacy
Jan 28, 2026 -

Johnson Lexus of Durham responded

We truly appreciate your feedback! Our Johnson Lexus of Durham at Southpoint team looks forward to serving you again!

January 11, 2026

Tyler, my service advisor is a consummate professional. From the time I arrived and after I departed, he has reached out to me to see if I needed anything else regarding my 2017 Lexus ES 350. I strongly re More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bowden
Jan 12, 2026 -

Johnson Lexus of Durham responded

Reggie, thank you for the glowing review! We are thrilled to hear how helpful Tyler has been throughout your visit to Johnson Lexus of Durham at Southpoint. We will be sure to share your compliments with him. We look forward to seeing you and your 2017 Lexus ES 350 again soon!

January 08, 2026

Outstanding service ! ! We are always kept informed.. Ron Kerr is the BEST !! And thank you to the service tech who found the source of an annoying rattle.. a loose license More

by BETTYHARRINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kerr
Jan 08, 2026 -

Johnson Lexus of Durham responded

Hi Betty, your review made our day! We're so happy Ron and the team could assist you and solve the rattle mystery. Thanks for choosing Johnson Lexus of Durham at Southpoint - we look forward to your next visit!

January 03, 2026

The staff was kind and curious from the minute I got there until leaving. Very helpful in explaining my car 🚗 to me More

by Beedavis81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Pitts
Jan 05, 2026 -

Johnson Lexus of Durham responded

Thank you for the great review! We're so glad our team could assist you from start to finish. Safe travels from everyone at Johnson Lexus of Durham at Southpoint!

December 17, 2025

Djuan was very helpful and professional. He kept me apprised on the status of the work. He was a pleasure to work with More

by jim from florida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Djuan
Dec 18, 2025 -

Johnson Lexus of Durham responded

Jim, knowing you had a seamless experience with Djuan means the world to us! Thank you for choosing Johnson Lexus of Durham at Southpoint and for sharing your positive feedback!

December 12, 2025

The service at Johnson Lexus of Durham continues to be excellent! I highly recommend Lexus as your next vehicle purchase!! I always leave feeling as if they have my best interest in mind, which is very c More

by Gjohnson1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Padillo
Dec 12, 2025 -

Johnson Lexus of Durham responded

Thank you for the glowing review and recommendation! We’re so pleased that our team made you feel well taken care of. We appreciate your business, and we look forward to seeing you next time at Johnson Lexus of Durham at Southpoint.

December 06, 2025

Our service representative, Rene Cardozo, was very helpful with solving the repair issue with my 03 SC430. Service is always first rate at Johnson Lexus! You can depend on them! AAAA plus! More

by blurdac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Rene Cardozo
Dec 08, 2025 -

Johnson Lexus of Durham responded

Thank you for sharing your excellent feedback about Rene and our service team! We look forward to seeing you for your next visit! -Johnson Lexus of Durham at Southpoint

December 05, 2025

Starting with Harry Helmer, the sales rep and ending with Simon, the business manager, the process of buying my new car was smooth, quick, and enjoyable. This was the easiest car buying experience I've expe More

by garvin.few
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Helmer, Simon
Dec 08, 2025 -

Johnson Lexus of Durham responded

Thanks for sharing your smooth and enjoyable car-buying experience with Harry and Simon! We hope you love your new vehicle. Take care from all of us at Johnson Lexus of Durham at Southpoint!

December 01, 2025

Very knowledgeable and helpful with the whole process. Alex helped me with quick responses and stayed on top of everything. Very friendly people and very nice place of business. I would recommend Alex and More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Akinbosoye
Dec 03, 2025 -

Johnson Lexus of Durham responded

John, we’re so glad Alex made your experience seamless and enjoyable at Johnson Lexus of Durham Southpoint. We truly appreciate your recommendation and kind words!

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