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Johnson Lexus of Durham

Durham, NC

4.8
784 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 784 reviews

April 06, 2023

I have been doing business with Johnson Lexus since 2009. They are the very best. More

by Jekennedy9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Huntley
Apr 06, 2023 -

Johnson Lexus of Durham responded

Thank you for your review! We are so glad you are a part of the Johnson Lexus family. Our team looks forward to serving you for years to come!

April 06, 2023

Johnson Lexus of Durham is the top notch with phenomenal customer service. There is no other dealership that can touch their service. Devin M. is the best and Corey M. I am loyal to buying my Lexus from Du More

by CDM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin McCullough, Corey Martin
Apr 07, 2023 -

Johnson Lexus of Durham responded

Thank you for sharing your great experience with us! Our team at Johnson Lexus looks forward to serving you again.

April 06, 2023

The inly complaint I have and the reason for the 4 rating is because I kept being told my car was being detailed. I don’t think it was detailed at all. If it was, they did a very poor job. More

by idshag
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Ponce, Darius Mingo, & Steve Parson
Apr 07, 2023 -

Johnson Lexus of Durham responded

Thank you for your review. We regret to hear that your experience at Johnson Lexus was anything less than exceptional. We would like the opportunity to turn your experience around. For further assistance, please share your full name and best contact information to ahaddock@johnsonautomotive.com. We look forward to serving you!

April 05, 2023

I have never been disappointed with Johnson Lexus of Durham. They have always been courteous, prompt, and reliable, whenever I needed them. More

by Execdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Britt, Brandon Bennett
Apr 06, 2023 -

Johnson Lexus of Durham responded

Thank you for your wonderful feedback! We are glad you have continued to have a great experience at Johnson Lexus.

April 04, 2023

My experience purchasing my first car on my own was amazing! Carl was the best salesman and everyone from Finance to Tech made me feel welcomed and that this was the right decision for me and my family More

by ashley p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Morrishow, Stephen Parson, Devin McCullough
Apr 05, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are happy to hear your first car buying experience was a great one. It was our pleasure to serve you at Johnson Lexus!

April 04, 2023

Beverly is amazing! She is professional and does not mind to answer any questions you have. More

by Thy Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly Arrington
Apr 05, 2023 -

Johnson Lexus of Durham responded

Thank you for your kind words about our team member, Beverly. We are glad you enjoyed your experience at Johnson Lexus!

March 09, 2023

I made an appointment to test drive a vehicle. My husband and I arrived early and our representative was with another client. After waiting 30 minutes past our appointment time, I inquired how m More

by Welch_family
Recommend Dealer
No
Employees Worked With
David Wang
Mar 13, 2023 -

Johnson Lexus of Durham responded

Thank you for your review. We regret to hear that your that your recent experience was anything less than exceptional. We would like the opportunity to turn your experience around. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com. We look forward to assisting you.

February 28, 2023

Eryk is the consummate professional. He kept me informed of every issue along the way, and was proactive in making sure I had all the information that I needed. This was my second purch More

by mfalvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Hines, Credit Mgr, and Brenson Brewr-Technology , Rick Singletary, Eryk Rippenhagen
Mar 02, 2023 -

Johnson Lexus of Durham responded

We are happy to hear you had a great car buying experience with our team at Johnson Lexus. Thank you for sharing!

January 27, 2023

This team goes above and beyond and they do it effortlessly. Each time I work with anyone from Johnson Lexus I get absolutely treated like a VIP customer. Even when I brought my first vehicle to g More

by msanfaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Bellamy, Bo Darden, Eryk Rippenhagen
Jan 29, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are happy to hear you have continued to have a great experience at Johnson Lexus. We look forward to serving you again!

January 23, 2023

The staff is very professional, efficient and knowledgeable. I would like to commend Corey Martin and Brenson Brewer for their patience and kindness to me. I was treated with dignity and respe More

by bbonas17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Martin
Jan 24, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are glad you enjoyed your experience with our team at Johnson Lexus. We look forward to serving you again!

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