Johnson Lexus of Durham
Durham, NC
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My experience purchasing my first car on my own was amazing! Carl was the best salesman and everyone from Finance to Tech made me feel welcomed and that this was the right decision for me and my family amazing! Carl was the best salesman and everyone from Finance to Tech made me feel welcomed and that this was the right decision for me and my family. I thoroughly enjoyed my purchasing process! More
I made an appointment to test drive a vehicle. My husband and I arrived early and our representative was with another client. After waiting 30 minutes past our appointment time, I inquired how m My husband and I arrived early and our representative was with another client. After waiting 30 minutes past our appointment time, I inquired how much longer it the wait would be. The receptionist telephoned our representative and it appeared that he was no longer on longer on site. Someone eventually assisted us, and while we were able to test drive the vehicle, the overall experience was not what I expected given the Johnson Lexus reputation. More
Eryk is the consummate professional. He kept me informed of every issue along the way, and was proactive in making sure I had all the information that I needed. This was my second purch He kept me informed of every issue along the way, and was proactive in making sure I had all the information that I needed. This was my second purchase from Eryk, I am already looking forward to the 3rd! More
This team goes above and beyond and they do it effortlessly. Each time I work with anyone from Johnson Lexus I get absolutely treated like a VIP customer. Even when I brought my first vehicle to g effortlessly. Each time I work with anyone from Johnson Lexus I get absolutely treated like a VIP customer. Even when I brought my first vehicle to get serviced there, an older model lexus, they treated me like I was a long time customer already - didn't nickel and dime me for looking at things or small fixes. They rolled out the red carpet treatment from day 1. That's what made me buy 2 brand new vehicles. I will always get my vehicles and service there, no matter what. Once you're a customer there, you can't go anywhere else. More
The staff is very professional, efficient and knowledgeable. I would like to commend Corey Martin and Brenson Brewer for their patience and kindness to me. I was treated with dignity and respe knowledgeable. I would like to commend Corey Martin and Brenson Brewer for their patience and kindness to me. I was treated with dignity and respect despite my not being quick on technology. At age 75. they have not seen the last of me seeking help! More
Terrible! Maybe even illegal. 5 months after purchase, still cannot get a title. I would not buy from this dealership. Maybe even illegal. 5 months after purchase, still cannot get a title. I would not buy from this dealership. More
I just purchased my new Lexus ES and I am very satisfied with my purchase! Mrs Arrington was my sales rep, she was very kind and thoughtful in ensuring I made the right choice in vehicle. Definitely recomme with my purchase! Mrs Arrington was my sales rep, she was very kind and thoughtful in ensuring I made the right choice in vehicle. Definitely recommend this dealership 5 stars! More
I left a negative review and now give these guys a thumbs up. They made a complete turn around and have been very helpful and gracious. They lived up to their end of the initial agreement and sweet sakes rep up. They made a complete turn around and have been very helpful and gracious. They lived up to their end of the initial agreement and sweet sakes rep Carolina stuck with me through it til the end. More






