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Johnson Lexus of Durham

Durham, NC

4.8
860 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 860 reviews

April 04, 2023

My experience purchasing my first car on my own was amazing! Carl was the best salesman and everyone from Finance to Tech made me feel welcomed and that this was the right decision for me and my family More

by ashley p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Morrishow, Stephen Parson, Devin McCullough
Apr 05, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are happy to hear your first car buying experience was a great one. It was our pleasure to serve you at Johnson Lexus!

April 04, 2023

Beverly is amazing! She is professional and does not mind to answer any questions you have. More

by Thy Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly Arrington
Apr 05, 2023 -

Johnson Lexus of Durham responded

Thank you for your kind words about our team member, Beverly. We are glad you enjoyed your experience at Johnson Lexus!

March 09, 2023

I made an appointment to test drive a vehicle. My husband and I arrived early and our representative was with another client. After waiting 30 minutes past our appointment time, I inquired how m More

by Welch_family
Recommend Dealer
No
Employees Worked With
David Wang
Mar 13, 2023 -

Johnson Lexus of Durham responded

Thank you for your review. We regret to hear that your that your recent experience was anything less than exceptional. We would like the opportunity to turn your experience around. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com. We look forward to assisting you.

February 28, 2023

Eryk is the consummate professional. He kept me informed of every issue along the way, and was proactive in making sure I had all the information that I needed. This was my second purch More

by mfalvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Hines, Credit Mgr, and Brenson Brewr-Technology , Rick Singletary, Eryk Rippenhagen
Mar 02, 2023 -

Johnson Lexus of Durham responded

We are happy to hear you had a great car buying experience with our team at Johnson Lexus. Thank you for sharing!

January 27, 2023

This team goes above and beyond and they do it effortlessly. Each time I work with anyone from Johnson Lexus I get absolutely treated like a VIP customer. Even when I brought my first vehicle to g More

by msanfaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Bellamy, Bo Darden, Eryk Rippenhagen
Jan 30, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are happy to hear you have continued to have a great experience at Johnson Lexus. We look forward to serving you again!

January 23, 2023

The staff is very professional, efficient and knowledgeable. I would like to commend Corey Martin and Brenson Brewer for their patience and kindness to me. I was treated with dignity and respe More

by bbonas17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Martin
Jan 24, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are glad you enjoyed your experience with our team at Johnson Lexus. We look forward to serving you again!

January 09, 2023

Terrible! Maybe even illegal. 5 months after purchase, still cannot get a title. I would not buy from this dealership. More

by very disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of the listed
Jan 10, 2023 -

Johnson Lexus of Durham responded

Thank you for your review. This certainly does not reflect the standards of service we hold ourselves to and we would like to connect you directly with our manager. For further assistance, please send your full name and best contact information to ahaddock@johnsonautomotive.com.

October 23, 2022

I just purchased my new Lexus ES and I am very satisfied with my purchase! Mrs Arrington was my sales rep, she was very kind and thoughtful in ensuring I made the right choice in vehicle. Definitely recomme More

by SM95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Arrington
Oct 24, 2022 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are happy to hear you had a great car buying experience with our team. Enjoy your new ES!

October 15, 2022

Mr Jae Kim very professional sale agent and always do a good to the customer . More

by Blacbelt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Jae Kim
Oct 17, 2022 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are glad you enjoyed your experience with our team at Johnson Lexus.

September 26, 2022

I left a negative review and now give these guys a thumbs up. They made a complete turn around and have been very helpful and gracious. They lived up to their end of the initial agreement and sweet sakes rep More

by katanddogs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Martinez
Sep 28, 2022 -

Johnson Lexus of Durham responded

Thank you for your review! It was our pleasure to assist you and we look forward to serving you again.

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