Johnson Lexus of Durham

Eryk is a high caliber salesman, he helped us purchase a 2017 L/ Certified Is 200t. No, not salesman there has to be a word higher than that. It’s artistic, knowledgeable, noble , professional,sharp. I’ve n 2017 L/ Certified Is 200t. No, not salesman there has to be a word higher than that. It’s artistic, knowledgeable, noble , professional,sharp. I’ve never seen that at any dealership , it was a unique and astounding experience . He gave me a tour of the place and what I liked the most was his presentation. I will never forget that wonderful experience. Thank you so much Eryk! More

If I could give zero stars I would. I have purchased from this dealership before. That’s a whole other story. Made an inquiry recently and was texted that I would need to bring my trade in for a 20 minute ap this dealership before. That’s a whole other story. Made an inquiry recently and was texted that I would need to bring my trade in for a 20 minute appraisal where they would determine wether or not it was a good time for me to trade. I live an hour away. If I’m driving that far i expect to be talking about and looking at vehicles. I texted back about a day later saying I MAY have found something locally and the response was, great! We will remove you from our system so you don’t receive calls from us anymore! Calls? What calls? i bought a vehicle from them and have never heard a word? Not from the dealership, not from the salesperson. Not a thank you, how’s the vehicle, nothing! The absolute worst customer service I have ever received! If this is luxury buying then no thank you! More

Always a Great experience. I just came home with another car from Lexus of Durham. I won't ever buy a car from any other dealer or salesperson. This is my 7th Lexus ( I think I just came home with another car from Lexus of Durham. I won't ever buy a car from any other dealer or salesperson. This is my 7th Lexus ( I think ). The experience was better than it ever has been, for which I am so thankful. Buying a car can be a very stressful time and this was a breeze for a buyer who is ever so cautious and doubtful with the "buying experience". The salesman was Bob Niemyski. He is the best I have ever dealt with. Very low pressure and very knowledgeable. I am blessed to have dealt with him. Thanks Bob for all the help! More

Impeccable experience/service I cannot express how blessed I am to have received such excellent service, care and communication from Eryk and his team. He is a phenomenal salesman! I cannot express how blessed I am to have received such excellent service, care and communication from Eryk and his team. He is a phenomenal salesman! Very informative, welcoming and extremely patient. He went above and beyond to make my experience great and i'm very pleased with the way he handles business. More

Excellent service and experience from initial inquiry to after purchase support and follow up. The team was welcoming, informative, helpful, patient, and dependable. First class service that aligns with a after purchase support and follow up. The team was welcoming, informative, helpful, patient, and dependable. First class service that aligns with a first class vehicle. More

Great service as usual, My wife was really happy with the way everything was handled. By the time we got to the dealership Bob had both of the cars lined up and ready for the test drive. way everything was handled. By the time we got to the dealership Bob had both of the cars lined up and ready for the test drive. More

I cannot express how much I appreciate Eryk! He went the “extra mile, assisting me when I purchased my new IS 300. I’m pleased that he still remains my personal facilitor. “extra mile, assisting me when I purchased my new IS 300. I’m pleased that he still remains my personal facilitor. More

Great experience I love my new RX350. Bob was very knowledgeable and friendly and answered all our questions. Not at all pushy. It was a pleasant experience I love my new RX350. Bob was very knowledgeable and friendly and answered all our questions. Not at all pushy. It was a pleasant experience More

Great experience This is my first Lexus, and I had a wonderful customer service. Bob is professional and attentive. He listen and assisting me in the whole process fro This is my first Lexus, and I had a wonderful customer service. Bob is professional and attentive. He listen and assisting me in the whole process from buying to leasing the car. Great job to Bob and the team at Johnson Lexus. More