
Johnson Lexus of Durham
Durham, NC
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Timothy Carnes is hands down the best saleman lexus has. He's experience and knowledge of the industry mean you will get the best car available to him. He even knows the inventory of the lot better than mos He's experience and knowledge of the industry mean you will get the best car available to him. He even knows the inventory of the lot better than most. He was able to show us several cars that weren't yet available to the public. The experience from start to finish was expedient and transparent the whole way. More
Erik and Calif were a pleasure to deal with. I look forward to working with them again in the future. I will definitely buy another car there if the opportunity arises. forward to working with them again in the future. I will definitely buy another car there if the opportunity arises. More

Love the UX hybrid! I had a great experience with Arthur and the team at Johnson Lexus. The finance piece was painless and learning the new technology and other features I had a great experience with Arthur and the team at Johnson Lexus. The finance piece was painless and learning the new technology and other features of this amazing car was so fun! This is my 8th Lexus and everyone being so knowledgeable and patient really kept it still a special experience for me. Thanks to all. More
Devin was very polite. He always had the right words to say. I never bought a car completely online so a was a little apprehensive. But Devin always put my mind at ease. He’s great at what he does. I lov say. I never bought a car completely online so a was a little apprehensive. But Devin always put my mind at ease. He’s great at what he does. I love my new Lexus More
Best sales person my husband and I met Mr. Bob is not like any other kind of sales person that I ever met. He is like my good neighbor, & Mr. Bob made car buying experience a super nice and Mr. Bob is not like any other kind of sales person that I ever met. He is like my good neighbor, & Mr. Bob made car buying experience a super nice and easy. He is a professional salesman that anyone can trust! He'd talked about the features of the Lexus I was buying with us while he moved around to complete the next steps for signing the deal. My husband likes him a lot too. Sounds like we are going to buy more Johnson Lexus in the future with Mr. Bob! Thank you for helping us buy the right Lexus at the Johnson Lexus! More
Tim Carnes: Specilizing in what YOU want! Overall the buying experience was great!!! This makes the third car I have gotten through Lexus of Durham with Timothy Carnes. He is very knowledgeabl Overall the buying experience was great!!! This makes the third car I have gotten through Lexus of Durham with Timothy Carnes. He is very knowledgeable about all the cars and products. His experience as a sales manager gives invaluable insight in evaluating the numbers for the customer. Add this all to is incredible work ethic, he came in on his day off to help make sure when we billed out that there were no hiccups, and you are the perfect storm for a smooth no headache car buying experience. The only thing out of place in this entire experience was that someone "miss placed" the spare keys and owners Manuel that had all the previous service histories for the vehicle. Neither Timothy or the managers, that Tim notified of this issue, were able to find them which is really disappointing. But when you buy a car that twelve other people wanted to buy it is bound to make other people petty. 100% will return to get the next car from Tim Carnes in a year or two. More
In Good Hands This is my fourth car from Johnson Lexus of Durham and I am always happy with my experience! Over the years, Arthur Wright has helped me each time This is my fourth car from Johnson Lexus of Durham and I am always happy with my experience! Over the years, Arthur Wright has helped me each time to navigate through the car buying or leasing process. I always feel I am in good hands with him! I highly reccomend Johnson Lexus of Durham. More
Lexus for Life I am a repeat customer and I'll never shop anywhere else for my vehicles. I started out as a Toyota girl and now I am a Lexus girl. Your service is I am a repeat customer and I'll never shop anywhere else for my vehicles. I started out as a Toyota girl and now I am a Lexus girl. Your service is unparalleled and your product is just what I need. I really appreciate the attention to detail, the time spent to make sure that my needs are met, and the willingness to deviate from the script to answer my questions. I never feel rushed and yet I feel like my time is respected and not taken for granted. Arthur, thank you for taking the time to build a relationship with me and helping me to negotiate on just about everything. You will always be my sales guy and my friend, until I am forced to have another. And, if/when that happens, I know that anyone I choose will deliver that great Lexus experience. Thank you Jamie for your warmth, your answers and your smiles. You are such a wealth of knowledge! Thank you Ed for making the business end of the deal as painless as possible. never once did I feel pressured into choosing any particular option, and when we signed, I felt satisfied and confident in my purchase. Thank you Lexus! More
Excellent Dealership Eryk Rippenhagen did an excellent job with our purchase of a new Lexus. He made the transaction effortless, He make all the arrangements for transport Eryk Rippenhagen did an excellent job with our purchase of a new Lexus. He made the transaction effortless, He make all the arrangements for transport and followed up on how we were enjoying the car. I would recommend Eryk & the Johnson dealership to anyone interested in great service. More