Johnson Lexus of Durham

An excellent experience! Arthur Wright made my car buying experience smooth sailing. No hassle. No sales pitch. He showed me the vehicle I'd been looking for. Perfect. The se Arthur Wright made my car buying experience smooth sailing. No hassle. No sales pitch. He showed me the vehicle I'd been looking for. Perfect. The service was fast and of the highest satisfaction. He has my highest recommendation! More

Welcoming and very helpful! Everyone at the Johnson Lexus dealership was so welcoming and helpful for everything I needed. I was shopping around for cars and their detail to serv Everyone at the Johnson Lexus dealership was so welcoming and helpful for everything I needed. I was shopping around for cars and their detail to service and their customers is what helped make my choice. More

Outstanding Customer Service Arthur Wright IV made the customer experience pleasurable with no high pressures sales tactics. He was personable and calm. He asked what we wanted an Arthur Wright IV made the customer experience pleasurable with no high pressures sales tactics. He was personable and calm. He asked what we wanted and needed to feel comfortable in purchasing a vehicle. He demonstrated expertise in discussing details of the RC 350 and talked about how it compared to other vehicles sold by Lexus and other dealerships. He took time to answer all of our questions and did not rush us. We did not feel that we had to made a decision on the spot, even though we did. The most important attribute Arthur demonstrated, however, was trustworthiness. We left the dealership believing we made an excellent purchase that was based on honesty. Arthur should be commended for his ability to connect with people and willingness to make purchasing a car pleasurable and stress free. More

Very painless!! I worked with Arthur wright and calif the finance manager and they made what felt like a very scary experience very painless and easy!! I really appre I worked with Arthur wright and calif the finance manager and they made what felt like a very scary experience very painless and easy!! I really appreciated there help and honesty More

Ian created such a positive experience I appreciated Ian’s knowledge level and focus on my purchase process while never appearing pushy or rushed. This made it a pleasant experience for me! I appreciated Ian’s knowledge level and focus on my purchase process while never appearing pushy or rushed. This made it a pleasant experience for me! He was open to my requests and treated me as an important part of his day. I look forward to interacting with Johnson Lexus in Durham for the maintenance and care of my new vehicle. More

Arthur Wright, just the best! Superior service and attention to detail. Very friendly and courteous. They listen and work to meet your needs. I recommend this dealership to others Superior service and attention to detail. Very friendly and courteous. They listen and work to meet your needs. I recommend this dealership to others all the time. More

Hassle Free Experience Eryk, along with sales manager Robert, worked diligently to ensure our experience far exceeded expectations. I presented a complex transaction scenari Eryk, along with sales manager Robert, worked diligently to ensure our experience far exceeded expectations. I presented a complex transaction scenario that was professionaly handled, leading to the seamless acquisition of a 2019 RX350 F-Sport. Having purchased/leased 27 vehicles over the years, I can say with confidence, car buying at Johnson Lexus easily ranks among the most professional and hassle-free I've experienced to date. More

An enjoyable experience There are people in this world who enjoy car shopping. I would NOT be one of those people. Normally, I would wait for an emergency before heading into There are people in this world who enjoy car shopping. I would NOT be one of those people. Normally, I would wait for an emergency before heading into a car dealer showroom, but this time I had a purpose (a sports car!). My experience at Johnson Lexus of Durham was exemplary. I knew what I wanted to look at and had done some research. Eryk Rippenhagen had politely reached out to me. I was headed out of town and we made a tentative plan to meet upon my return. He was always prompt. courteous and never overbearing. Eryk gave me his full attention. He gave me time to understand the car and my choices. He allowed me to drive on the types of roads I would drive daily. He gave me a full tour of the dealership and explained the benefits that Johnson Lexus of Durham would give to me as a Lexus owner. The employees at this dealership are exceptionally well educated, polite, and genuinely happy to be working there. It was a refreshing and positive experience. As a woman, I appreciate the sensitivity and respect they offered me. More

Anxious about leasing Ian reached out to offer assistance. Without a heavy sales pitch he guided me thru figuring out what vehicle would work--no pressure. Very knowledge Ian reached out to offer assistance. Without a heavy sales pitch he guided me thru figuring out what vehicle would work--no pressure. Very knowledgeable & helpful. More