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Johnson Lexus of Durham

Durham, NC

Overview
Reviews
Vehicles
4.8
795 Reviews
Call Dealership (855) 298-3215
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1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 795 reviews

January 31, 2025

Excellent snd courteous service from all staff members. Rene is always knowledgeable and a great representative of the dealership. More

by Swd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Caruso , Arthur Wright IV
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Feb 03, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear about your positive experience with Rene and the team at Johnson Lexus of Durham at Southpoint. Thank you for recognizing their excellent service!

January 26, 2025

Terrific customer service. The staff is very friendly and welcoming. My hats off to Johnson Lexus of Durham. More

by Blgy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brown
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Jan 27, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear that you had a great experience with our friendly team at Johnson Lexus of Durham. Thank you for the kind words and support!

January 23, 2025

I have been a Johnson Lexus customer for almost 20 years. Service has been consistently stellar. More

by Barbara7471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Singletary, Eryk Rippenhagen
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Jan 23, 2025 -

Johnson Lexus of Durham responded

We are grateful to have earned your business for the past 20 years, Barbara! Thanks for taking the time to leave us a review! - The Johnson Lexus of Durham at Southpoint Team

January 21, 2025

Outstanding! Very professional. Set good expectations on timing. Reviewed service recommendations with pricing. Very clear and concise. More

by Lexus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jameyson
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Jan 21, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear about your positive experience at Johnson Lexus of Durham at Southpoint! Our team strives for professionalism and clarity, so it's great to know we met your expectations. Thank you for the feedback!

January 19, 2025

Great service as always and was relatively quick. Took time to address the sensor issue which was triggering random seat belt alerts. More

by Chuckl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
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Jan 20, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear that our team at Johnson Lexus of Durham at Southpoint provided you with great service and addressed the sensor issue efficiently. Thank you for your feedback, and we look forward to serving you again, Chuck!

January 14, 2025

If I had any problem I would call or text them. I do not. I would be happy not to receive a stream of texts, calls, and emails More

by Exasperated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Paul
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Jan 14, 2025 -

Johnson Lexus of Durham responded

Thank you for sharing your feedback with us! At Johnson Lexus of Durham at Southpoint, we aim to respect our customers' communication preferences. If there's anything specific you'd like adjusted, feel free to let us know!

January 13, 2025

The staff are very busy and polite, knowledgeable about their business negotiations. Best of all is you got what you’re looking for, no surprise. More

by souphanseng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aqeel
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Jan 13, 2025 -

Johnson Lexus of Durham responded

Thank you for sharing your experience with us at Johnson Lexus of Durham at Southpoint! We're glad to hear that our team was able to assist you effectively and meet your expectations. We appreciate the feedback and look forward to serving you again in the future!

January 12, 2025

The best part was my salesman who took time patiently while I tried to select the best car for me. We looked at many vehicles and he was knowledgeable of his product. His approach was to sell me the car More

by Bnimblemon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Bowden
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Jan 13, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear that your experience at Johnson Lexus of Durham at Southpoint was enjoyable and our salesman helped you find the perfect car. Thank you for sharing this positive feedback, and we hope you're loving your new vehicle!

January 12, 2025

It’s clean dealers are professional and polite especially Beverly she sold us our 1st Lexus and 2nd one as well. I tell my family and friends about Lexus of Durham. More

by vdmoore79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly Anderson 5 stars, Corey Martin
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Jan 13, 2025 -

Johnson Lexus of Durham responded

Thank you for sharing your experience with us! We're delighted to hear that Beverly and the team at Johnson Lexus of Durham provided such professional service. We appreciate your recommendations and look forward to serving you again in the future!

January 11, 2025

Service was done well. There was a problem with the online scheduling system and I had to go back. More

by hmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lyons
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Jan 13, 2025 -

Johnson Lexus of Durham responded

Thank you for sharing your feedback. We apologize for any inconvenience regarding our online scheduling system and appreciate your patience. We hope we can welcome you back with a seamless experience next time!

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