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Johnson Lexus of Durham

Durham, NC

4.8
719 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 719 reviews

December 04, 2023

.Adedeji Famoroti, my sales consultant, was personable, professional and made the entire process easy. I also greatly appreciated the tech overview provided by Emily. Buying a car from Johnson Lexus of Du More

by MQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adedeji Famoroti
Dec 04, 2023 -

Johnson Lexus of Durham responded

Thank you for sharing your great experience with us!

December 03, 2023

Second purchase from Johnson and very pleased with the dealership and employees. Only negative feedback is the renovation makes it difficult for the customer. More

by Gfinocchiaro609
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily , Corey Martin
Dec 04, 2023 -

Johnson Lexus of Durham responded

Thank you for sharing your feedback. We greatly appreciate your review and your patience as we undergo renovations. Our team at Johnson Lexus looks forward to serving you again!

December 01, 2023

Definitely recommend going to Johnson Lexus of Durham the service is EXCELLENT. Carlos M and rest of the team made my first lexus vehicle shopping experience awesome! More

by Iris Fontanez
Recommend Dealer
Yes
Employees Worked With
Carlos morillo
Dec 04, 2023 -

Johnson Lexus of Durham responded

Thank you for your kind words! We are happy to hear your first car buying experience at Johnson Lexus was a great one.

November 30, 2023

First time purchasing from Johnson Lexus in Durham. Very pleasant experience. Oscar Morillo was very helpful from the first phone contact. Great follow up after the sale. More

by B Blue
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Morillo
Dec 04, 2023 -

Johnson Lexus of Durham responded

Thank you for sharing your great experience with us. Welcome to the Johnson Lexus family!

November 28, 2023

Excellent experience at Johnson Lexus. Salesperson, Monica Brown was wonderful. Knowledgeable and professional sales, finance and tech team! More

by Linda C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Brown
Nov 28, 2023 -

Johnson Lexus of Durham responded

Thank you for your wonderful feedback! We look forward to serving you again at Johnson Lexus.

November 24, 2023

I was totally pleased with the exceptional experience I had at Johnson Lexus of Durham! More

by Kishabennett91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Kim
Nov 27, 2023 -

Johnson Lexus of Durham responded

Thank you for your great feedback. It was our pleasure to assist you at Johnson Lexus!

November 24, 2023

My recent purchase at Johnson Lexus of Durham was easy and stress free. My salesman, Rene Lewis, went above and beyond to provide me with an excellent experience. More

by kane.allison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Lewis
Nov 27, 2023 -

Johnson Lexus of Durham responded

Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Lexus.

November 22, 2023

No no sense here. Very professional and understanding. Kept me informed along my car buying process. Very responsive as well. Thanks it was pleasure to buy our first L More

by arunbhat123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica Brown
Nov 27, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are glad you had a great experience with our team at Johnson Lexus.

November 20, 2023

Valued my time, have pleasant attitudes, and provided knowledgeable and resourceful resources. Take things a step further to exceed — rather than just meet expectations. Have positive attitudes and exce More

by toniward5310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Lewis (received excellent customer service), Bo Darden
Nov 20, 2023 -

Johnson Lexus of Durham responded

Thank you for 5 stars! Your kind words have made our day. We are happy to hear you had a wonderful experience at Johnson Lexus and our team looks forward to serving you again!

Nov 20, 2023 -

toniward5310 responded

I am concerned that the GPS in my 2021 Lexus is not kept up to date with changes in the cloud while having the subscription, i.e., exit numbers. Changes in the subscription do not occur in the cloud when the changes are complete on the streets, highways, bridges, etc. I traded my car to purchase a 2021 Lexus with the understanding the GPS would always have updated/current map information. Why is the map information that is pulled from the cloud not correct/current?

Nov 20, 2023 -

Johnson Lexus of Durham responded

We would happy to connect you with a member of our team to help answer any questions regarding your subscription. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com.

September 04, 2023

Love my service advisor Quintin! !! He is the best and probably the reason I have been with Lexus so long!!! They tend to run the good ones away!!! More

by Soldbytrixie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Foster, Bo Darden
Sep 05, 2023 -

Johnson Lexus of Durham responded

Thank you for 5 stars! We appreciate your kind words about our team member, Quintin. Our team looks forward to serving you again!

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