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Johnson Lexus of Durham

Durham, NC

Overview
Reviews
Vehicles
4.8
799 Reviews
Call Dealership (855) 298-3215
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1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 799 reviews

February 24, 2025

Sales associate was helpful and willing to address needs, as well as quickly advance the process. More

by susanlnorton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muntaser Abukhalaf
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Feb 25, 2025 -

Johnson Lexus of Durham responded

Susan, thank you for taking the time to review Johnson Lexus of Durham at Southpoint!

February 22, 2025

Friendly, competent and fairly priced service . Having your own special manager to guide you through the service process is a particular comfort. More

by Cat mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene, my service manager.
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Feb 24, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear that you found our service friendly, competent, and fairly priced at Johnson Lexus of Durham at Southpoint. It's great to know having a dedicated manager made the process comfortable for you. Thank you for sharing your experience!

February 22, 2025

It is awesome dealership. The people are very nice and I will always bring my car to this dealership. More

by linda.young49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kelley
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Feb 24, 2025 -

Johnson Lexus of Durham responded

Linda, we're delighted to hear you had such a positive experience with us at Johnson Lexus of Durham at Southpoint! Thank you for your kind words and continued trust in our dealership.

February 22, 2025

This was my first time purchasing a car and Alex made it a great experience!!! I am so happy with my new car and highly recommend Alex if you’re interested in looking for a new car. More

by Damaris Bates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Akinbosoye
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Feb 24, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear that Alex made your first car-buying experience a great one at Johnson Lexus of Durham at Southpoint! Enjoy your new car, and thank you for the recommendation!

January 31, 2025

Excellent snd courteous service from all staff members. Rene is always knowledgeable and a great representative of the dealership. More

by Swd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Caruso , Arthur Wright IV
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Feb 03, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear about your positive experience with Rene and the team at Johnson Lexus of Durham at Southpoint. Thank you for recognizing their excellent service!

January 26, 2025

Terrific customer service. The staff is very friendly and welcoming. My hats off to Johnson Lexus of Durham. More

by Blgy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brown
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Jan 27, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear that you had a great experience with our friendly team at Johnson Lexus of Durham. Thank you for the kind words and support!

January 23, 2025

I have been a Johnson Lexus customer for almost 20 years. Service has been consistently stellar. More

by Barbara7471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Singletary, Eryk Rippenhagen
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Jan 23, 2025 -

Johnson Lexus of Durham responded

We are grateful to have earned your business for the past 20 years, Barbara! Thanks for taking the time to leave us a review! - The Johnson Lexus of Durham at Southpoint Team

January 21, 2025

Outstanding! Very professional. Set good expectations on timing. Reviewed service recommendations with pricing. Very clear and concise. More

by Lexus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jameyson
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Jan 21, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear about your positive experience at Johnson Lexus of Durham at Southpoint! Our team strives for professionalism and clarity, so it's great to know we met your expectations. Thank you for the feedback!

January 19, 2025

Great service as always and was relatively quick. Took time to address the sensor issue which was triggering random seat belt alerts. More

by Chuckl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
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Jan 20, 2025 -

Johnson Lexus of Durham responded

We're delighted to hear that our team at Johnson Lexus of Durham at Southpoint provided you with great service and addressed the sensor issue efficiently. Thank you for your feedback, and we look forward to serving you again, Chuck!

January 14, 2025

If I had any problem I would call or text them. I do not. I would be happy not to receive a stream of texts, calls, and emails More

by Exasperated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Paul
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Jan 14, 2025 -

Johnson Lexus of Durham responded

Thank you for sharing your feedback with us! At Johnson Lexus of Durham at Southpoint, we aim to respect our customers' communication preferences. If there's anything specific you'd like adjusted, feel free to let us know!

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