Johnson Lexus of Durham

Very motivated, proactive, professional service Eryk is a professional sale person with a lot of energy to support customers. He knows sometimes better than customers what kind of cars and/or featur Eryk is a professional sale person with a lot of energy to support customers. He knows sometimes better than customers what kind of cars and/or features customers really want. It happened to me and I changed the car selection during the visit. I am 100% happy with my decision for RX based on his suggestions. I like his strategy to support customer continuously after purchasing a car and following up proactively. He checked many time for last few weeks whether I need something and answers to further questions or not. He is a very focused sale person and does his best for the customers satisfaction. More

Happy New Owner My husband had purchased a new vehicle from Eryk when he worked for another dealership. He learned Eryk had gone to Johnson Lexus, and contacted him My husband had purchased a new vehicle from Eryk when he worked for another dealership. He learned Eryk had gone to Johnson Lexus, and contacted him re upgrading my Lexus E350. The experience went smooth from beginning to end, and I was very pleased with Eryk! More

Best Ever All my experiences with Johnson Lexus have been good. I have punched two cars from them and wouldn’t think of buying a car anywhere else. My sale per All my experiences with Johnson Lexus have been good. I have punched two cars from them and wouldn’t think of buying a car anywhere else. My sale person Eryk Rippenhagen was outstanding. He was with me all the way. Eryk took care of all my needs, he even set my radio to my favorite station, he also made arrangements to have my car tinted for me. Eryk had my car picked up at work, had the windows tinted and delivered back to me by lunch. The experience was truly outstanding. More

Great experience Fantastic sakes experience from start to finish. Will recommend to anyone in the market for a new vehicle. Location was convenient and very well equip Fantastic sakes experience from start to finish. Will recommend to anyone in the market for a new vehicle. Location was convenient and very well equipped to meet needs of customers More

Professional Service Before retiring I was always in the service industry. Unfortunately, the norm that most have come tooi expect is average at best. However, when se Before retiring I was always in the service industry. Unfortunately, the norm that most have come tooi expect is average at best. However, when service exceeds expectation, you notice. Eryk and Johnson Stand Out! Thank you. More

Just the best We were getting a new car for my mom and Eddie helped us. He was so nice, so personable— not pushy at all! We went to the dealership like every other We were getting a new car for my mom and Eddie helped us. He was so nice, so personable— not pushy at all! We went to the dealership like every other day for two weeks and I swear my parents just liked chatting with Eddie. He saved us at least 6,000 and threw in all weather mats, cargo mats and the cargo net for free AND let us use his discount for roof rails if parents decided to get them. We ran over an hour talking about finances and he stayed with us whole time and didn’t rush. Seriously, best car shopping experience More

Great experience! I recently had the pleasure of working with Eryk Rippenhagen at Johnson Lexus Durham and couldn’t be happier with my experience or my new Lexus! Eryk I recently had the pleasure of working with Eryk Rippenhagen at Johnson Lexus Durham and couldn’t be happier with my experience or my new Lexus! Eryk took the time to listen to what I was looking for and asked great questions to understand my wish list. He was patient and helpful and did such a great job pinpointing just what I wanted, I bought the first car he showed me. No need to look further! If you’re ready for a new car or ‘just looking’, ask for Eryk! More

The pursuit of perfection at its best If you are wanting a parts and service dept to go above and beyond then look no further. My husband and I have dealt with many service and parts depts If you are wanting a parts and service dept to go above and beyond then look no further. My husband and I have dealt with many service and parts depts in our life. Bill Upton, Candice Ramos , and Brenda Lacy at Johnson Lexus of Durham have proven to be a cut above. They have done more than just what is required. An all around pleasant experience! More

Eryk was great! Eryk made the car-buying process as painless as possible. We are happy with our purchase and experience. Thanks for all of your help Eryk! Eryk made the car-buying process as painless as possible. We are happy with our purchase and experience. Thanks for all of your help Eryk! More

Wonderful customer service My experience was seamless from start to finish, and I am extremely satisfied with both the car I purchased and the accompanying customer service. Ian My experience was seamless from start to finish, and I am extremely satisfied with both the car I purchased and the accompanying customer service. Ian went out of his way to make sure I got what I needed to make my experience easy and efficient. I would absolutely recommend others to use this dealership for their future purchases. More