
Johnson Lexus of Durham
Durham, NC
Filter Reviews by Keyword
By Type
Showing 785 reviews
Just the best We were getting a new car for my mom and Eddie helped us. He was so nice, so personable— not pushy at all! We went to the dealership like every other We were getting a new car for my mom and Eddie helped us. He was so nice, so personable— not pushy at all! We went to the dealership like every other day for two weeks and I swear my parents just liked chatting with Eddie. He saved us at least 6,000 and threw in all weather mats, cargo mats and the cargo net for free AND let us use his discount for roof rails if parents decided to get them. We ran over an hour talking about finances and he stayed with us whole time and didn’t rush. Seriously, best car shopping experience More
Great experience! I recently had the pleasure of working with Eryk Rippenhagen at Johnson Lexus Durham and couldn’t be happier with my experience or my new Lexus! Eryk I recently had the pleasure of working with Eryk Rippenhagen at Johnson Lexus Durham and couldn’t be happier with my experience or my new Lexus! Eryk took the time to listen to what I was looking for and asked great questions to understand my wish list. He was patient and helpful and did such a great job pinpointing just what I wanted, I bought the first car he showed me. No need to look further! If you’re ready for a new car or ‘just looking’, ask for Eryk! More
The pursuit of perfection at its best If you are wanting a parts and service dept to go above and beyond then look no further. My husband and I have dealt with many service and parts depts If you are wanting a parts and service dept to go above and beyond then look no further. My husband and I have dealt with many service and parts depts in our life. Bill Upton, Candice Ramos , and Brenda Lacy at Johnson Lexus of Durham have proven to be a cut above. They have done more than just what is required. An all around pleasant experience! More
Eryk was great! Eryk made the car-buying process as painless as possible. We are happy with our purchase and experience. Thanks for all of your help Eryk! Eryk made the car-buying process as painless as possible. We are happy with our purchase and experience. Thanks for all of your help Eryk! More
Wonderful customer service My experience was seamless from start to finish, and I am extremely satisfied with both the car I purchased and the accompanying customer service. Ian My experience was seamless from start to finish, and I am extremely satisfied with both the car I purchased and the accompanying customer service. Ian went out of his way to make sure I got what I needed to make my experience easy and efficient. I would absolutely recommend others to use this dealership for their future purchases. More
Comfortable Ian and the team did a good job and were helpful and made a difficult precess easy for me to navigate. Thanks for the great deal and great service. Ian and the team did a good job and were helpful and made a difficult precess easy for me to navigate. Thanks for the great deal and great service. More
Great car-buying experience Eryk was a great person to work with. He listened to what we had to say, he told us very carefully about the car and its options, and then he found t Eryk was a great person to work with. He listened to what we had to say, he told us very carefully about the car and its options, and then he found the perfect car for us. After we made the decision, he made sure that the process of buying and learning how to use the new features was done well by him and his colleagues. Thanks to Eryk we are especially happy with our purchase. More
Ian Edgington Ian is a great, humorous, patient person. He is NOT a "car salesman." He listens, understands, and works diligently to be helpful. I would buy fro Ian is a great, humorous, patient person. He is NOT a "car salesman." He listens, understands, and works diligently to be helpful. I would buy from him again. More
Prompt service and pleasant sales reps We had a great experience buying a car. No heavy sales pitch, got the car we wanted and it was delivered promptly and paperwork, etc. went well. We had a great experience buying a car. No heavy sales pitch, got the car we wanted and it was delivered promptly and paperwork, etc. went well. More
Lease of 2019 NX300H We leased a 2019 NX300H from Johnson Lexus of Durham in May 2019. Our experience was very positive and I highly recommend Eryk Rippenhagen and the res We leased a 2019 NX300H from Johnson Lexus of Durham in May 2019. Our experience was very positive and I highly recommend Eryk Rippenhagen and the rest of the team at Johnson Lexus of Durham. Their knowledge of the car and their professionalism was top notch. More