
Johnson Lexus of Durham
Durham, NC
Filter Reviews by Keyword
By Type
Showing 785 reviews
Great experience re: first time purchasing a Lexus Our experience of purchasing a Lexus for the first time has been great thanks to Mr. Ian Edgington. I am not an easy person to please but I must say M Our experience of purchasing a Lexus for the first time has been great thanks to Mr. Ian Edgington. I am not an easy person to please but I must say Mr. Edgington worked hard to satisfy all my needs and wants in what I was looking for in a Lexus NX! More
Stellar Service I just purchased my 3rd car from Johnson Lexus of Durham. The service is impeccable. Arthur Wright was been super helpful through out the process. I just purchased my 3rd car from Johnson Lexus of Durham. The service is impeccable. Arthur Wright was been super helpful through out the process. They work diligently to match the right car to the right person. Arthur is genuine and knowledgeable...someone you can rely on to do right by his customers. More
First Class Act After finding a vehicle online at this dealership and inquiring about it, we decided to drive 330 miles one way to purchase it. We dealt with Tim Carn After finding a vehicle online at this dealership and inquiring about it, we decided to drive 330 miles one way to purchase it. We dealt with Tim Carnes and I must say it was not your typical buying experience at a typical dealership. It is a rarity to find this level of honesty and integrity in the industry today. Our decision to drive this distance was based on trust and the other excellent reviews of this dealership, and it paid off. The vehicle was exactly as we were told, the price was very fair and the staff was first class in every way. I would recommend Johnson Lexus to anyone. In our world today it is a pleasure to deal with a dealership you can trust. Thanks, Tim for a pleasurable experience! More
Very courteous and professional For the last 1.5 weeks I've been visiting dealerships to find the right vehicle for my daughter. Johnson Lexus was the only dealer willing to work wi For the last 1.5 weeks I've been visiting dealerships to find the right vehicle for my daughter. Johnson Lexus was the only dealer willing to work within my financial parameters without pressure or haggling. Replies to my inquiries were very timely. The vehicle was detailed and ready upon my arrival along with a thorough review of features. There was one discrepancy about the vehicle based on the internet description, and the dealership owned up to the fact and made good on selling price without hesitation. Dealership accepted my trade-in vehicle offer site unseen without any pressure. This was a major selling point for me. Very pleased with the courteous staff. More
Justin BOWDEN gets it done Justin BOWDEN made it happen where many couldn't!!!! go down to Johnson lexsus of Durham ask for justin he is the man to see never in my wildest dr Justin BOWDEN made it happen where many couldn't!!!! go down to Johnson lexsus of Durham ask for justin he is the man to see never in my wildest dreams would i think i could drive a brand new car off the lot ,because i had alot of issues and credit was one but where every one else either said i think i can or i didn't get FINANCED Justin BOWDEN made it happen can't thank him enough JUSTIN More
Very friendly and helpful I went to Johnson Lexus of Durham to purchase my matured lease. Ian Edgington was my salesman and was of great assistance; he was not only warm and fr I went to Johnson Lexus of Durham to purchase my matured lease. Ian Edgington was my salesman and was of great assistance; he was not only warm and friendly but he shot me straight and made the process as stress free as possible. I was extremely pleased with the experience and every staff member I worked with was very friendly and helpful. Whether you are looking to purchase a new vehicle or purchase your lease at the end of the contract, Johnson Lexus would the dealership I recommend. More
Great service and professionalism! From the first time I contacted the dealership Mr. Ian was very profesional and knowledgeable about their cars. He was always quick to respond any ema From the first time I contacted the dealership Mr. Ian was very profesional and knowledgeable about their cars. He was always quick to respond any emails I sent him with questions. It was a smooth process and I never felt pressure into making a purchase. This experience was more about welcoming me into the Lexus family than just the purchase of a car. More
Excellent Service, Very Attentive Ian Edgington was the salesperson for my purchase. He was very efficient and knowledgeable. Frankly, I was on edge about the prospect of car shoppi Ian Edgington was the salesperson for my purchase. He was very efficient and knowledgeable. Frankly, I was on edge about the prospect of car shopping, but Ian made both myself and my husband feel welcomed and comfortable with the process. I came in told him I was doing my own financing, and he immediately gave me the documents I needed to take to my bank. When I returned the next business day, with my check, he processed my purchase expeditiously, saw that my vehicle was properly detailed, set me up with the financing and tech staff, and then I was on my way. This is the kind of service my husband and I appreciate, and will return for, in hopes of getting more of the same. More
Happy!!! Jonathan was informative, his response time to my questions were quick. He made my purchase so easy and painless. He made every effort to make sure i Jonathan was informative, his response time to my questions were quick. He made my purchase so easy and painless. He made every effort to make sure i left the car lot with the car of my dreams. More
BUying a car from Johnson Lexus I bought a RX 350 from Johnson Lexus. Arthur Wright IV was my sales rep and he was great! Arthur was extremely professional and courteous throughout t I bought a RX 350 from Johnson Lexus. Arthur Wright IV was my sales rep and he was great! Arthur was extremely professional and courteous throughout the sale. Johnson Lexus is lucky to have such an associate working for them!!! More