Johnson Lexus of Durham

Excellent job!!! They are very gentle service. That was more than I expect!!! Time was shorter than I expected. They did car wash and refill the gas . It was a gre They are very gentle service. That was more than I expect!!! Time was shorter than I expected. They did car wash and refill the gas . It was a great gift More

Great experience What a great experience. Thanks to Sam and the staff at Johnson Lexus. We love our RX 350 and will tell all our friends about Johnson Lexus. What a great experience. Thanks to Sam and the staff at Johnson Lexus. We love our RX 350 and will tell all our friends about Johnson Lexus. More

Great Customer Service! I was at Johnson Lexus Dealership several weeks ago looking at a Lexus NX. I met with Samuel No who was very informative. He allowed me to drive the I was at Johnson Lexus Dealership several weeks ago looking at a Lexus NX. I met with Samuel No who was very informative. He allowed me to drive the NX home for several days to test drive before making a decision. Though I decided not to purchase the NX at this time I was not pressured like other dealerships that I have dealt with in the past. I highly recommend anyone looking at a new car to visit Samuel No and Robert Brunson for amazing customer service. They are amazing! I hope to work with them in the future. More

Best car buying experience ever! Buying a used car could not have been any easier. We had been looking for a first car for our twin boys for weeks and called Sam Friday evening about Buying a used car could not have been any easier. We had been looking for a first car for our twin boys for weeks and called Sam Friday evening about a car we saw on the internet. Even though the car was not quite ready to show Sam and his team had the car prepped for us within an hour. After a quick test drive we made an offer that was immediately accepted, without high pressure sales tactics or games. A great car at a reasonable price. Sam was professional, friendly and caring. You can tell that Sam loves his job and his enthusiasm is contagious. We have never considered a Lexus in the past but after this experience I believe our next new car purchase will be with Sam at Johnson Lexus! More

great experience I was in an auto accident that left me unable to drive for several months but we knew we wanted a car when I was able to drive again, that had all the I was in an auto accident that left me unable to drive for several months but we knew we wanted a car when I was able to drive again, that had all the safety features I would need. Ian Edgerton kept my husband in the loop for several months and let us know when a used Lexus was available with the features we were after. The timing on this car we purchased was finally just perfect and the car was everything I wanted and more. Ian's followup was what made this purchase happen. Couldn't be more pleased More

Best experience ever!! Awesome experience today at Lexus of Durham. Samuel was so quick and efficient. I have never been to a dealership with such a responsive team!! Him an Awesome experience today at Lexus of Durham. Samuel was so quick and efficient. I have never been to a dealership with such a responsive team!! Him and Chris got me in and out so fast. Even before I stepped foot into the dealership, Samuel answered all my questions in a timely manner, which saved so much time when I did come in. Thank you again guys! You definitely made this customer happy! More

Great experience Sam was very informative and actually cared about us making the right choice as to what vehicle we wanted and financing options. Never did we feel pus Sam was very informative and actually cared about us making the right choice as to what vehicle we wanted and financing options. Never did we feel pushed at all to make any decisions. Great service and great vehicles, would highly recommend. More

Above and beyond customer service experience! Buying a car to replace our beloved '04 4runner was a long process for us. From when we started looking to actually purchasing a vehicle was over 9 mo Buying a car to replace our beloved '04 4runner was a long process for us. From when we started looking to actually purchasing a vehicle was over 9 months as I couldn't decide what I wanted, I wanted a great deal, and we had our first child on the way. Clay was amazing every step of the way. He was so patient with us, as we came back multiple times, often weeks apart to test drive different models to help me decide what I wanted. He took the time to listen to what we were looking for, and never pressured us to make a decision before we were ready. He went above and beyond, even offering to deliver a vehicle to our house to test drive since we had a newborn. Initially we looked at buying a used model, but he was able to provide my husband with an amazing deal on a new GX that I absolutely love. He even helped my husband surprise me with the car - bringing us in to test drive a used vehicle that just joined their inventory and instead presenting me with a new '17 with a big red bow on it! Highly recommend working with Clay an the Johnson Lexus dealership if you're in the market for a new vehicle. More

Excellent Service Ian Edgington gave us excellent service. He was delightful to work with and did everything we ask. This was our fourth Lexus and everyone gets easie Ian Edgington gave us excellent service. He was delightful to work with and did everything we ask. This was our fourth Lexus and everyone gets easier. More

Best Sales (Eryk Rippenhagen)and Service I have seen to date This dealership was organized, welcoming, and informative. Eryk Rippenhagen gave me a tour of the facilities, told me everything there was to know abo This dealership was organized, welcoming, and informative. Eryk Rippenhagen gave me a tour of the facilities, told me everything there was to know about the vehicle I was interested in, and walked me through the sales and financing process. He did not leave a single stone un-turned. You can tell that the salespeople believe in their product and services, and understand how reliable their product is. I came out of that day a Lexus aficionado. For sales or service, this is the place to go, you will not be disappointed. More