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Johnson Lexus of Durham
Durham, NC
783 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 783 reviews
December 26, 2018
Wonderful car buying experience Jon was very easy to work with and patience. He made the car buying process a lot less stressful, I look forward to working with him in the future! Jon was very easy to work with and patience. He made the car buying process a lot less stressful, I look forward to working with him in the future! More
by Cu##1608
Employees Worked With
Jon Choi
December 24, 2018
Best experience ever! Durham Lexus was by far the best and most professional experience ive bad while purchasing a car and I’ll be a forever customer! Thanks again! Durham Lexus was by far the best and most professional experience ive bad while purchasing a car and I’ll be a forever customer! Thanks again! More
by Wbr001
Employees Worked With
Ms Jamee the technology associate....She explained my cars features to me, Robert Brunson, Jon Choi
December 24, 2018
Always a pleasure at Johnson lexus This is my second Lexus and the next time I need one, I will be coming back. Always a pleasure to shop at Johnson Lexus. This is my second Lexus and the next time I need one, I will be coming back. Always a pleasure to shop at Johnson Lexus. More
by bobbycmusic
Employees Worked With
Jon Choi
December 19, 2018
Jon is very good He is very kind and warm. He explained well about the deal in my sight. And fast prosessing was pleasant I will recommand this dealership. He is very kind and warm. He explained well about the deal in my sight. And fast prosessing was pleasant I will recommand this dealership. More
by ekshin8989
Employees Worked With
Jon Choi
December 17, 2018
Service and Brakes I have no way to rate the quality of the service or the brakes, this review will focus on the communication between Lexus and me. The phone system do I have no way to rate the quality of the service or the brakes, this review will focus on the communication between Lexus and me. The phone system doesn’t work; no messages were received throughout the process. This resulted in a lot of frustration and miscommunication, ie, the service could have been completed by COB Saturday but “the service representatives could not make contact. My own calls to Lexus resulted in connection to a “full” voicemail. The total cost of the service and brakes was unclear and misleading and not consistent with the estimate written on the yellow car loaner form. We have been a customer for many years and this is not the type of service we expect or tolerate from Lexus. More
by Ken
Employees Worked With
Kevin
December 17, 2018
Sam & Rick are great to work with Would definitely recommend Johnson Lexus of Durham. Sam & Rick were very easy to work with! Got the Certified Lexus for _almost_ the price I was hopin Would definitely recommend Johnson Lexus of Durham. Sam & Rick were very easy to work with! Got the Certified Lexus for _almost_ the price I was hoping (and, considering that I'm cheap, that's saying a lot). More
by Reid
Employees Worked With
Rick Singletary, Samuel No
December 15, 2018
Sam and the team were great! We had never met but Sam somehow knew it was me coming in the door so he walked right over to greet me. He was awesome. Sam was very helpful during t We had never met but Sam somehow knew it was me coming in the door so he walked right over to greet me. He was awesome. Sam was very helpful during the process (we did everything by internet and phone) so by the time I got to the dealership the car was prepped and ready to go. The finance/paperwork guy, Simon, was also very nice to deal with. Even though the finance process requires a lot of paperwork it was still enjoyable and informative. The technology specialist, Mac, did a very good job showing me all of the car's features and he offered to stay as long as necessary to answer all of my questions. Everyone at the dealership is extremely professional so the entire process is very smooth. I would highly recommend buying your next vehicle from Johnson Lexus in Durham. More
by TheBlueGumby
Employees Worked With
Simon (finance), Mac (technology), Samuel No
December 13, 2018
Lexus buying experience A few weeks ago I began my car search evaluating several cars from multiple dealerships but after completing my Lexus test drive decided the ES 350 wa A few weeks ago I began my car search evaluating several cars from multiple dealerships but after completing my Lexus test drive decided the ES 350 was going to be the car for me. The ride was smooth, comfortable and overall quality was impressive. Additionally the Lexus team answered all questions and together developed a deal to meet my budget target. The staff was also very professional, courteous and wanted to make sure my car buying experience was stress free. Many thanks to all involved. More
by David62
Employees Worked With
Robert Brunson, Samuel No
December 12, 2018
One of the best Auto buying experiences we've ever had! This was one of the best New Auto buying experiences we've ever had. From the moment we walked in the door to the finish. Our salesman Samuel No was v This was one of the best New Auto buying experiences we've ever had. From the moment we walked in the door to the finish. Our salesman Samuel No was very attentive to what we were looking for! Went in looking for a used vehicle and because of their great December deals we purchased a new Lexus! From the time we entered the door until we finished we were treated like family! Well done Johnson Lexus of Durham!! And Thank you for great service Samuel No! More
by Bruce2018
Employees Worked With
Azza in finance was awesome!, Samuel No
December 05, 2018
New Nx 300 Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Wou Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Would certainly recommend using Johnson Lexus. Looking forward to great service as well More
by Pamie72
Employees Worked With
Jon Choi
