Johnson Lexus of Durham

Look no further for that perfect car buying experience! We had originally visited another dealership. We left feeling we were not taken seriously, were not given a good price, and after 2 different visits We had originally visited another dealership. We left feeling we were not taken seriously, were not given a good price, and after 2 different visits left very dissatisfied and frustrated. We found this dealership online and saw a car we were interested in. We called and made an appointment with Eryk Rippenhagen for the next day. WHAT A DIFFERENCE! Upon arrival, several salespersons walked up and greeted us and we felt the red carpet had been rolled out for us! Eryk worked with us to find the perfect car. We found he was very knowledgeable on various purchase options and all working aspects of the vehicle we selected (knew all the bells and whistles!). Most importantly, he treated us with such respect and took our offer(s) during negotiations, very seriously. He made the difference for us and the deal we received! We felt that he "WALKED US THRU' each step---we were not alone in decision making. Car buying can be very overwhelming! We would have given him more stars if we could have! More

Easy transition to another leased GS350 F-Sport Johnson matched the best deal I had elsewhere and the next day I was in my new GS350. It was a pleasure dealing with Samuel No, my Sales Associate. L Johnson matched the best deal I had elsewhere and the next day I was in my new GS350. It was a pleasure dealing with Samuel No, my Sales Associate. Low-key, down to earth and very easy to work with. I was on a tight schedule that day and Sam made sure my new vehicle was ready for me. Simon also did a very nice job as well, getting me through the lease paperwork while answering all my questions. Well done guys ! John More

THE BEST CAR BUYING EXPERIENCE EVER! Sam No was tremendous. He was congenial, knowledgeable, a good listener and helped me find exactly what I wanted. From taking a test drive, examini Sam No was tremendous. He was congenial, knowledgeable, a good listener and helped me find exactly what I wanted. From taking a test drive, examining the vehicle, showing me the features and negotiating he was kind and answered all my questions. Had a glitch during the actual purchasing process (I had lost my current driver's license and did not realize it until the Finance Officer was working on the paper work). Johnson Lexus worked it out so I could take "my" car home and return in two days with my current license so the purchase could be complete! Jamie was wonderful and very knowledgeable in teaching me how to use all the technological features and Azzie (not sure if this is spelled correctly) was helpful and kind as we completed the transaction. Sam, Jamie and Azzie are the best. More

Lexus is the best! I recommend Johnson Lexus of Durham to anyone who wants to purchase or lease a Lexus. Samuel and Devin provided excellent customer service! They wer I recommend Johnson Lexus of Durham to anyone who wants to purchase or lease a Lexus. Samuel and Devin provided excellent customer service! They were patient and informative during the entire process. You could not ask for anything more. I love my new NX 300!!! More

superior used car buying experience My wife and I wanted to replace our current car with a used vehicle that was relatively new but much less expensive than new. Justin worked with me to My wife and I wanted to replace our current car with a used vehicle that was relatively new but much less expensive than new. Justin worked with me to help us verify the equipment we desired, see how it worked before purchasing, and finding the color and trim choices that we wanted. And we found it in a CPO vehicle so we had a large comfort factor about the purchase. Definitely a good buying experience. More

Great I told my salesperson Justin, what I was looking for in a car and he delivered. Justin went above and beyond to make sure I had a great experience at I told my salesperson Justin, what I was looking for in a car and he delivered. Justin went above and beyond to make sure I had a great experience at Johnson Lexus. More

Justin Bowden My whole experience at Johnson Lexus with Justin has been the easiest car purchase I’ve ever done. The staff were all pleasant and very welcoming! I’v My whole experience at Johnson Lexus with Justin has been the easiest car purchase I’ve ever done. The staff were all pleasant and very welcoming! I’ve learned so much about the car just with the test drive alone. I also loved that Justin called me a couple of days after my purchase to remind me about the car wash and valet parking. It’s been a wonderful experience buying my Lexus! I definitely recommend going to this Lexus dealership for purchase and services! More

New Purchase Lexus RX350 I went to Johnson Lexus in Durham with plans to purchase a certified preowned 2016 or 2017 RX. The pricing was so great that I walked away with a new I went to Johnson Lexus in Durham with plans to purchase a certified preowned 2016 or 2017 RX. The pricing was so great that I walked away with a new 2018 Lexus RX 350. I credit Justin Bowden with changing my mind to purchase the newer model. Joe Huntley sweeten the deal with an excellent value on my trade in. He remembered me from my last purchase and was familiar with the service record of my 2011 LS460. I must also mention Amber Harris. She was handling the service of my LS460 and connected me with Justin, when I expressed an interest in purchasing a new car. Even though she was on the service side, she was there to help in any way I needed. The car is a beauty, but the superb customer service is the real reason that I keep purchasing and servicing my car at Johnson Lexus. Kudos to your team! More

Lovin’ my new car! Justin was great! He was very informative and patient with me. This is my 2nd Lexus ...I don’t see myself driving anything but Lexus,?? Justin was great! He was very informative and patient with me. This is my 2nd Lexus ...I don’t see myself driving anything but Lexus,?? More

Jon was awesome! We never felt presured to make a deal and he was so nice! Would definitely buy a car from him in the future! Great guy! We never felt presured to make a deal and he was so nice! Would definitely buy a car from him in the future! Great guy! More