
Johnson Lexus of Durham
Durham, NC
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We purchased a 2017 Lexus RX 350. Everyone that we dealt with was very knowledgeable, professional and considerate of our travel distance and time as well as our concerns and requests. Everyone that we dealt with was very knowledgeable, professional and considerate of our travel distance and time as well as our concerns and requests. We have been Lexus owners since 2007 and have purchased 4 vehicles during that time period. This purchase and delivery experience was one of the most pleasant. Our new vehicle was thoroughly cleaned inside and out and a front license plate holder was installed to accommodate our second license plate that is required for our state. More
Awesome Group! The entire dealership experience was superb because of Simon, Peter, Derrick, and Steve. I would definitely recommend this dealership and these guys. The entire dealership experience was superb because of Simon, Peter, Derrick, and Steve. I would definitely recommend this dealership and these guys. They treat you as if you are the only one there! More
Lease new vehicle This is the third vehicle I have leased from this dealership. Always a pleasant experience. Car was cleaned and ready to go when I arrived to comple This is the third vehicle I have leased from this dealership. Always a pleasant experience. Car was cleaned and ready to go when I arrived to complete the paperwork. More
Bought the car from the sales site for Johnson-Lexus Durham. I have been a customer of Johnson Lexus for at least four years. Positive experiences every time. Bought car from an internet ad for Johnson Lexus. (k I have been a customer of Johnson Lexus for at least four years. Positive experiences every time. Bought car from an internet ad for Johnson Lexus. (knew what I was buying), the car is excellent. Easy sales experience. Swapped cars in Wilmington NC which saved me a hurried trip to Durham. Sales Rep.(Sean Alazaki) super to work with. This is my third GS350, and I hope will be as good as the last two. More
Purchase a new vehicle We were contacted by Johnson Lexus to consider trading in our 2015 RX 350 for a new car. We were not really in the market to do this, but after revie We were contacted by Johnson Lexus to consider trading in our 2015 RX 350 for a new car. We were not really in the market to do this, but after reviewing the proposal decided to move on the offer. Once again we worked with Arthur Wright to handle the sale, and again were very satisfied with his attention to service and to us as a customer. More
Quick and easy I bought a 2015 Nissan Z. Communication was great, we negotiated a price over the phone. I flew in a week later and picked up the car. Service was ver I bought a 2015 Nissan Z. Communication was great, we negotiated a price over the phone. I flew in a week later and picked up the car. Service was very professional, they had a car pick me up from the airport. Top knotch dealership with amazing service and pleasant sales staff. No Bait and switch tactics hare!!! Thank you! More
Great overall experience! Best experience we've had buying a car in a long time! The staff made us feel at home and did not pressure us. They took the time to answer our quest Best experience we've had buying a car in a long time! The staff made us feel at home and did not pressure us. They took the time to answer our questions and help us find the car that fit our needs. More
Vehicle Transaction-Bob Barrett Bob was excellent to work with, he took the time to search for a vehicle that matched all of my stated requirements. Bob was both patient and accommod Bob was excellent to work with, he took the time to search for a vehicle that matched all of my stated requirements. Bob was both patient and accommodating with me, despite the fact that search specifications shifted several times. I appreciate the hard work and diligence involved in the process. More
Red Carpet Service To say that we felt the red carpet had been rolled out for us would be an understatement! We have never been treated with such care, respect and prof To say that we felt the red carpet had been rolled out for us would be an understatement! We have never been treated with such care, respect and professionalism in a car buying experience. This dealership is a well oiled machine that flows with expertise on their product knowledge and extreme care for their clients. We lived 2 hours away and gladly drove the distance to do business with them. Rick Singletary was the salesperson that we worked with and he went above and beyond in every fashion to make us feel important and well taken care of. He was knowledgeable, ultimately professional and really made us feel that he cared about every step of this process. We just can't say enough wonderful things about him! It is important to point out that we were buying a used Lexus that was not a high dollar figure car. The way we were treated made us feel as though we were buying the most expensive car on the lot. This was a stellar experience and we would recommend this dealership to anyone in the market to buy a car. More
Above and Beyond dealership This is a great place to buy a car. I was interested in buying a used car they had listed on their website. We worked with Daniel Feagans, who respond This is a great place to buy a car. I was interested in buying a used car they had listed on their website. We worked with Daniel Feagans, who responded to our queries about accessories, pricing and the vehicle itself, with lots of patience and politeness. I didn't get pushed into buying the vehicle at all, no pressure with pricing-deals-good-only-if-you-sign-up-the-next-few-seconds kind of stuff. We were informed about the best pricing they can offer, additional accessories they added, given ample time to think through and make decision in a relaxed way. We left the dealership with the vehicle, thanks to Daniel Feagans. He still answers our questions weeks after we purchased the car with the same patience and priority. The dealership is spectacular, great facilities, waiting area and a cafeteria with lots of options and immaculately clean. Very rarely have I seen something that is above and beyond expectations in so many aspects. More