
Johnson Lexus of Durham
Durham, NC
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purchase of new car took time for customer; kept in touch; notified when car desired came in; great service on questions about car features and their use, thank you took time for customer; kept in touch; notified when car desired came in; great service on questions about car features and their use, thank you More
Wonderful Experience Jonathan Foster and Robert Brunson went over and beyond to ensure that I left feeling confident and satisfied with my new purchase. With their welcomi Jonathan Foster and Robert Brunson went over and beyond to ensure that I left feeling confident and satisfied with my new purchase. With their welcoming personalities, they provided great customer service! They listened to what I wanted and were able to meet my needs. I ended up leaving with a car that I intially was not pursuing, but met all my needs for a price that I liked. More
Very pleasant car buy experience After looking at vehicles online, I was contact by Daniel F. with several options. I made an appointment, was able to test drive a couple cars and to After looking at vehicles online, I was contact by Daniel F. with several options. I made an appointment, was able to test drive a couple cars and took one home overnight to try out. Dan respected my time, there was no pushy sales tactics. Great trade-in on my car, and the next day I was off in my new car. The tutorial provided on the car's features got me comfortable with the car, though there is still more to learn. Overall I am very satisfied with my purchase. More
Danny is a great salesman. Danny made my out of state purchase completely painless. He was extremely professional, extremely understanding, ready and able to address all of the Danny made my out of state purchase completely painless. He was extremely professional, extremely understanding, ready and able to address all of the concerns I had. He set up the PPI I requested and made sure I was 100% comfortable buying my car. Excellent experience. More
Purchase of a new Gs 350 Smooth and professional - very easy. My salesperson made me and my wife fell comfortable. This is our second Lexus in two years we have purchased - Smooth and professional - very easy. My salesperson made me and my wife fell comfortable. This is our second Lexus in two years we have purchased - very happy! More
Great Experience My husband and I had a great experience purchasing our new car. The sales representative (Derrick Rhodes) was knowledgeable, transparent, quick to re My husband and I had a great experience purchasing our new car. The sales representative (Derrick Rhodes) was knowledgeable, transparent, quick to respond, he showed us the utmost respect, and made our overall experience very pleasant. This is the way car buying should be. More
Great experience we have purchased 4 new Lexus in the last 8 yrs we continue to return to Lexus because of the outstanding service from start to finish. we have purchased 4 new Lexus in the last 8 yrs we continue to return to Lexus because of the outstanding service from start to finish. More
Internet sales experience Johnson Lexus of Durham exceeded my car buying expectations. Thanks to Danny Feagans (and Robert in finance) for making the entire process extremely p Johnson Lexus of Durham exceeded my car buying expectations. Thanks to Danny Feagans (and Robert in finance) for making the entire process extremely painless and providing exceptional customer service before, during and after. Danny went above and beyond to ensure I was well taken care of. He was able to work my old car in (last minute) for a state inspection and (without my asking) offered to have someone drive it to my house (45 mins away) so that I could drive home in my new one that very day. Because of this experience, I wouldn't consider buying a vehicle from any other dealership. More
The best service you can get is with Lexus You can go to any dealership you want for service with any make car or truck but the service you get from Lexus is as good as it gets. You can go to any dealership you want for service with any make car or truck but the service you get from Lexus is as good as it gets. More
Great service and flexible with your schedule. I dropped my car off early on Friday, January 6 due to the anticipated ice and snow later that day, My clean and recently waxed car was in the gara I dropped my car off early on Friday, January 6 due to the anticipated ice and snow later that day, My clean and recently waxed car was in the garage before the time of my scheduled appointment and is still in my garage. There was some type of scratch on my bumper that they buffed about as well free of charge. More