Johnson Lexus of Durham

Great overall experience! Best experience we've had buying a car in a long time! The staff made us feel at home and did not pressure us. They took the time to answer our quest Best experience we've had buying a car in a long time! The staff made us feel at home and did not pressure us. They took the time to answer our questions and help us find the car that fit our needs. More

Vehicle Transaction-Bob Barrett Bob was excellent to work with, he took the time to search for a vehicle that matched all of my stated requirements. Bob was both patient and accommod Bob was excellent to work with, he took the time to search for a vehicle that matched all of my stated requirements. Bob was both patient and accommodating with me, despite the fact that search specifications shifted several times. I appreciate the hard work and diligence involved in the process. More

Red Carpet Service To say that we felt the red carpet had been rolled out for us would be an understatement! We have never been treated with such care, respect and prof To say that we felt the red carpet had been rolled out for us would be an understatement! We have never been treated with such care, respect and professionalism in a car buying experience. This dealership is a well oiled machine that flows with expertise on their product knowledge and extreme care for their clients. We lived 2 hours away and gladly drove the distance to do business with them. Rick Singletary was the salesperson that we worked with and he went above and beyond in every fashion to make us feel important and well taken care of. He was knowledgeable, ultimately professional and really made us feel that he cared about every step of this process. We just can't say enough wonderful things about him! It is important to point out that we were buying a used Lexus that was not a high dollar figure car. The way we were treated made us feel as though we were buying the most expensive car on the lot. This was a stellar experience and we would recommend this dealership to anyone in the market to buy a car. More

Above and Beyond dealership This is a great place to buy a car. I was interested in buying a used car they had listed on their website. We worked with Daniel Feagans, who respond This is a great place to buy a car. I was interested in buying a used car they had listed on their website. We worked with Daniel Feagans, who responded to our queries about accessories, pricing and the vehicle itself, with lots of patience and politeness. I didn't get pushed into buying the vehicle at all, no pressure with pricing-deals-good-only-if-you-sign-up-the-next-few-seconds kind of stuff. We were informed about the best pricing they can offer, additional accessories they added, given ample time to think through and make decision in a relaxed way. We left the dealership with the vehicle, thanks to Daniel Feagans. He still answers our questions weeks after we purchased the car with the same patience and priority. The dealership is spectacular, great facilities, waiting area and a cafeteria with lots of options and immaculately clean. Very rarely have I seen something that is above and beyond expectations in so many aspects. More

Used car purchase Start to finish, no pressure service. TJ answered all of my questions and texts. He was considerate, and timely. I think we had the quickest sale o Start to finish, no pressure service. TJ answered all of my questions and texts. He was considerate, and timely. I think we had the quickest sale once I made my decision (85 minutes) from the start of the visit and a test drive with my daughter to finalizing paperwork! It was Valentines Day and my daughters birthday. We would highly recommend him and Johnson to our friends! More

Top notch Top notch dealership experience. Good coordinated sales team service, led by Arthur Wright. Arthur, Matt, Tom, Nakia and Simon worked well t Top notch dealership experience. Good coordinated sales team service, led by Arthur Wright. Arthur, Matt, Tom, Nakia and Simon worked well together and with me. More

Ease of buying with an experienced salesperson We felt no pressure from Clay, our excellent salesperson. He was professional and helpful at every step of purchasing a pre certified car. Our car had We felt no pressure from Clay, our excellent salesperson. He was professional and helpful at every step of purchasing a pre certified car. Our car had been totaled by a hit and run driver. The first day we looked we didn't even want to drive a car. More

Professional Derrick was very professional and patient. He understood what we were looking for and helped make it happen. Nakia helped me understand all the parts Derrick was very professional and patient. He understood what we were looking for and helped make it happen. Nakia helped me understand all the parts of the car. They were all so helpful and professional even at 7:30 pm More

Exceeded expectations I needed help finding a used RX350 and this dealership went above and beyond for me throughout the entire process of finding the car to selling it to I needed help finding a used RX350 and this dealership went above and beyond for me throughout the entire process of finding the car to selling it to me. More

Excellent in every aspect. I had visited your dealership many times and always talked with Mr. Tim Carnes. He never pressured me in any manner and always make me feel comfortab I had visited your dealership many times and always talked with Mr. Tim Carnes. He never pressured me in any manner and always make me feel comfortable. As the result when the right car appeared it was an easy decision for me to buy. More