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Johnson Lexus of Durham

Durham, NC

Overview
Reviews
Vehicles
4.8
786 Reviews
Call Dealership (855) 298-3215
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1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 786 reviews

August 08, 2024

Ron is and has always been great to take care of my needs. He is the best. More

by cpruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Keer
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Aug 08, 2024 -

Johnson Lexus of Durham responded

Thank you for stopping by to share a positive review of Ron and Johnson Lexus of Durham at Southpoint!

August 08, 2024

Professionalism from check in to check out spacious waiting area with an assortment of complementary goodies. More

by Robinsoncubed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 09, 2024 -

Johnson Lexus of Durham responded

Thank you for highlighting the professionalism and amenities at Johnson Lexus of Durham at Southpoint! We're glad to hear your visit was comfortable from start to finish.

August 01, 2024

Adedeji was very helpful. We had changed both the exterior/interior colors and upgraded the package from Premium + to Luxury. He was able to find the car in acceptable time More

by Bockxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adedeji, Simon
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Aug 01, 2024 -

Johnson Lexus of Durham responded

Thank you for sharing your experience! We're glad Adedeji could assist with finding the perfect car at Johnson Lexus of Durham at Southpoint. Enjoy your new ride!

July 27, 2024

Very pleased with customer service,business manager extremely helpful in answering questions and explaining all coverages More

by EmilyNP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Vega
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Jul 29, 2024 -

Johnson Lexus of Durham responded

Emily - Thank you for sharing your positive experience with us! We're glad to hear our team at Johnson Lexus of Durham at Southpoint was helpful and informative. Enjoy your new vehicle!

July 02, 2024

Ron Kerr is outstanding. He is responsive and takes good care of our vehicle. The gentleman who picks up and delivers the car does a wonderful job as well. Thank you Johnson More

by jallen201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kerr
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Jul 02, 2024 -

Johnson Lexus of Durham responded

We're delighted to hear that Ron and our team at Johnson Lexus of Durham at Southpoint provided outstanding service. Thank you for sharing your positive experience!

June 21, 2024

First sales associate (Steve Macgilray -1) set a date and time. Upon arrival he basically blew us off and after 40mins waiting brought a different associate to find the car we had agreed to see! We lef More

by Cwrch2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve MacGilray, Rick Singletary
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Jun 24, 2024 -

Johnson Lexus of Durham responded

Thank you for sharing your experience. We're sorry to hear about the initial inconvenience but glad that Rick was able to turn things around for you at Johnson Lexus of Durham at Southpoint. We appreciate your continued loyalty and hope you're enjoying your 7th Lexus!

June 19, 2024

They always go the extra mile. Been a long time customer. They always treat me well. More

by vaverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Padilla
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Jun 21, 2024 -

Johnson Lexus of Durham responded

This is a fantastic review. Thanks from the entire team at Johnson Lexus of Durham at Southpoint!

June 05, 2024

They are very pleasant, professional, and do a wonderful job keeping my car running great! More

by Pat D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton Bellamy
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Jun 05, 2024 -

Johnson Lexus of Durham responded

All of us at Johnson Lexus of Durham at Southpoint are happy to see this wonderful feedback! Thank you, Pat!

May 26, 2024

I have always received quality service and been treated with high degree professionalism and respect. More

by deborah giles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff (Jeff)
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May 28, 2024 -

Johnson Lexus of Durham responded

Deborah, we're delighted to hear that you've consistently experienced quality service and professionalism at Johnson Lexus of Durham. Thank you for your continued support!

May 17, 2024

Excellent and efficient visit for my 30k mile service and checkup. Appreciated the use of a loaner Lexus More

by dmargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Britt
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May 17, 2024 -

Johnson Lexus of Durham responded

We're glad to know your 30k mile service visit was efficient and satisfactory at Johnson Lexus of Durham at Southpoint. We hope the loaner Lexus added a touch of convenience for you! Thanks for sharing your experience with us.

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