
Johnson Lexus of Durham
Durham, NC
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service I have been coming to Johnson Lexus at Southpoint for many years. It gives the best service and your rep. Renee and Brenda are excellent. They repres I have been coming to Johnson Lexus at Southpoint for many years. It gives the best service and your rep. Renee and Brenda are excellent. They represent your company. to the max. More
Perfect I experienced excellent customer service, in a comfortable waiting area - in the quiet room where I read - and I had a great cookie to boot. I experienced excellent customer service, in a comfortable waiting area - in the quiet room where I read - and I had a great cookie to boot. More
30,000 mile check up plus nc inspection It is always a pleasure to come to the service dept of this dealership. My service rep treats me like an old friend and is always so very nice. Everyo It is always a pleasure to come to the service dept of this dealership. My service rep treats me like an old friend and is always so very nice. Everyone I know with a lexus talks about how great the service is. I think thats why people keep coming back. More
Intersteller Performance Working with Johnson Lexus Service Department was an outstanding experience. All of the staff that I interfaced with were pleasant, courteous and hel Working with Johnson Lexus Service Department was an outstanding experience. All of the staff that I interfaced with were pleasant, courteous and helpful. All my concerns were immediately addressed. More
A pleasant experience as always Easily scheduled the appointment time online to fit our schedule and the car was ready well before the time estimate they gave us. All in all, a very Easily scheduled the appointment time online to fit our schedule and the car was ready well before the time estimate they gave us. All in all, a very pleasant experience. More
40k service N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks More
Wouldn't go anywhere else to service my Lexus! I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No nonsense, fair and they get the job done! More
Amazing customer experience! I bought a car with guidance from Tim Carnes who is very attentive, knowledgeable and has a wealth of experience. I liked the pleasant, welcoming env I bought a car with guidance from Tim Carnes who is very attentive, knowledgeable and has a wealth of experience. I liked the pleasant, welcoming environment and options they offer. I was apprehensive about dealerships in general due to past experiences where there's a lot of pressure and inattention to your needs. Sometimes, it's extra intimidating if you're a woman. My experience here was the opposite of that: he listened, shared his wisdom, and found me the car I wanted in record time. It was a trade-in that met all my needs and had so many extra features I could hardly believe the great value. The financial consultant Simon was also very attentive and explained the options very thoroughly. Johnson Lexus is in a class of their own! I highly recommend them. More
Great Experiences with Sales and Service! I purchased my car after making an online inquiry about a certified pre-owned Lexus GS 350. My inquiry was responded to by Eslam and he made the car I purchased my car after making an online inquiry about a certified pre-owned Lexus GS 350. My inquiry was responded to by Eslam and he made the car buying experience smooth. The entire Johnson team sold in a way that added no pressure to purchase a vehicle, but made me feel that the most important part of the process was not buying from them, but to ensure that I purchased the right vehicle at a fair price. I believe that all sides came away happy from my transaction and I will definitely do additional business with them in the future. More
Nothing compared to the Lexus experience, Period! Have owned all the Luxury brands, nothing compares to the Lexus experience in this order: Reliability Affordability Resale Dealer treatment Ease Have owned all the Luxury brands, nothing compares to the Lexus experience in this order: Reliability Affordability Resale Dealer treatment Ease and convenience of service! All in all other brands just don't stack up! Nuff said! More