Johnson Lexus of Durham

Great. 1.Excellent service.2.A great manager assigned to me and my car who was very pleasant, knowlegeable, professional, and who kept me informed of the pro 1.Excellent service.2.A great manager assigned to me and my car who was very pleasant, knowlegeable, professional, and who kept me informed of the progress. 3. Work was completed in the time originally estimated.4. The work was done very satisfactorily. 5. Pleasant surroundings in which to wait. ^. Even though I opted to wait for my car, I was offered transportation to anywhere I needed to go. 7. Check out was fast and efficient. More

Certified Used Car Purchase I was looking for a car which was not a good experience. The best car I could find for the price was a Chevrolet but my mechanic doesn't work on Chev I was looking for a car which was not a good experience. The best car I could find for the price was a Chevrolet but my mechanic doesn't work on Chevrolets and I trust my mechanic. I felt like the dealerships I visited were trying to overcharge me for a car. So I went back to Johnson Lexus to try again. I was told they're a no haggle dealership. I test drove some used Lexus and they're an awesome car. Solid. I drove my father-in-laws Lexus SUV during the worse storm I've ever driven in and that thing didn't budge on the road. If I'd been in my Honda Civic, I could've been in the ditch. But while looking at the Lexus, I walked past a Toyota Camry with a terrific price. I test drove it. I talked with my husband and he agreed that the mileage and price were great. It also had all the features I wanted and for me the cross traffic checking and XM radio were my requirements. I didn't have to haggle to get a great price. I have a co-worker who tells me every time he gets in the car that he can't believe the deal I got. More

Service & Sales-Yahoo Johnson Lexus is one of the best! I have dealt with lots of car dealerships and service departments in the past but nothing like this! You get the h Johnson Lexus is one of the best! I have dealt with lots of car dealerships and service departments in the past but nothing like this! You get the highest quality service. And the folks are all great to work with! More

It was outstanding as usual. Everything was on time They are always on time and have a great bedside manner. The waiting areas were clean and quiet. The snacks are a nice touch. Excellent dealership. They are always on time and have a great bedside manner. The waiting areas were clean and quiet. The snacks are a nice touch. Excellent dealership. More

battery check Battery had died twice within previous week - was fairly new battery (May, 2016). Lexus service checked battery again and also the entire procedure. T Battery had died twice within previous week - was fairly new battery (May, 2016). Lexus service checked battery again and also the entire procedure. They found nothing and reported that back to me, and also mentioned that device Hum had been found in other Lexus cars which had the same problem. I had installed the Hum 3 weeks previously. I've since removed Hum from the car. They were exceptionally polite and respectful the whole time and charged nothing for the service. So far, so good. More

Consistently excellent Prompt response to customer needs; personalized service; leaders in educating customers about their automobiles; professional staff; consistently exce Prompt response to customer needs; personalized service; leaders in educating customers about their automobiles; professional staff; consistently excellent! I would not go any place else for my automotive needs More

Great Service As usual Johnson Lexus provided the best service experience. I came in for a routine maintenance visit and asked for a couple of parts that were miss As usual Johnson Lexus provided the best service experience. I came in for a routine maintenance visit and asked for a couple of parts that were missing from the LX470. As usual the prices quoted for the parts were well below what I could get online. The cost of the service was also very reasonable. More

service I have been coming to Johnson Lexus at Southpoint for many years. It gives the best service and your rep. Renee and Brenda are excellent. They repres I have been coming to Johnson Lexus at Southpoint for many years. It gives the best service and your rep. Renee and Brenda are excellent. They represent your company. to the max. More

Perfect I experienced excellent customer service, in a comfortable waiting area - in the quiet room where I read - and I had a great cookie to boot. I experienced excellent customer service, in a comfortable waiting area - in the quiet room where I read - and I had a great cookie to boot. More

30,000 mile check up plus nc inspection It is always a pleasure to come to the service dept of this dealership. My service rep treats me like an old friend and is always so very nice. Everyo It is always a pleasure to come to the service dept of this dealership. My service rep treats me like an old friend and is always so very nice. Everyone I know with a lexus talks about how great the service is. I think thats why people keep coming back. More