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Johnson Lexus of Durham

Durham, NC

4.8
783 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 783 reviews

December 15, 2016

service I have been coming to Johnson Lexus at Southpoint for many years. It gives the best service and your rep. Renee and Brenda are excellent. They repres More

by ralph15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
Dec 21, 2016 -

Johnson Lexus of Durham responded

Ralph, thank you for your service review!

December 15, 2016

Perfect I experienced excellent customer service, in a comfortable waiting area - in the quiet room where I read - and I had a great cookie to boot. More

by Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 21, 2016 -

Johnson Lexus of Durham responded

Aren't those cookies great?! Thanks for your review!

December 15, 2016

30,000 mile check up plus nc inspection It is always a pleasure to come to the service dept of this dealership. My service rep treats me like an old friend and is always so very nice. Everyo More

by kh101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
Dec 20, 2016 -

Johnson Lexus of Durham responded

We set very high expectations for our Service department so we love hearing that they are doing great work! Thank you for your review!

December 15, 2016

Intersteller Performance Working with Johnson Lexus Service Department was an outstanding experience. All of the staff that I interfaced with were pleasant, courteous and hel More

by samuelandrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Padilla
Dec 20, 2016 -

Johnson Lexus of Durham responded

We appreciate your review, Samuel!

December 15, 2016

A pleasant experience as always Easily scheduled the appointment time online to fit our schedule and the car was ready well before the time estimate they gave us. All in all, a very More

by HappyOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stevens
Dec 20, 2016 -

Johnson Lexus of Durham responded

Thank you, Happy Owner!

December 15, 2016

40k service N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy
Dec 20, 2016 -

Johnson Lexus of Durham responded

Thank you for your Service review!

December 15, 2016

Wouldn't go anywhere else to service my Lexus! I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No More

by j gig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian is the best!
Dec 20, 2016 -

Johnson Lexus of Durham responded

We are glad to know that we meet your expectations! Thank you for your review.

December 12, 2016

Amazing customer experience! I bought a car with guidance from Tim Carnes who is very attentive, knowledgeable and has a wealth of experience. I liked the pleasant, welcoming env More

by LadyJ2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carnes, Simon, Timothy Carnes
Dec 20, 2016 -

Johnson Lexus of Durham responded

We are so happy to hear that Tim and Johnson Lexus were able to provide you with a comfortable buying experience. We appreciate your recommendation!

Dec 20, 2016 -

Johnson Lexus of Durham responded

We are so happy to hear that Tim and Johnson Lexus were able to provide you with a comfortable buying experience. We appreciate your recommendation!

December 08, 2016

Great Experiences with Sales and Service! I purchased my car after making an online inquiry about a certified pre-owned Lexus GS 350. My inquiry was responded to by Eslam and he made the car More

by Tremauri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eslam
Dec 12, 2016 -

Johnson Lexus of Durham responded

Thank you for your review. We hope you are continuing to enjoy your GS 350 and look forward to seeing you again!

December 08, 2016

Nothing compared to the Lexus experience, Period! Have owned all the Luxury brands, nothing compares to the Lexus experience in this order: Reliability Affordability Resale Dealer treatment Ease More

by Tridien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Batts
Dec 12, 2016 -

Johnson Lexus of Durham responded

Thank you for continuing to choose Johnson Lexus of Durham!

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