Johnson Lexus of Durham

Intersteller Performance Working with Johnson Lexus Service Department was an outstanding experience. All of the staff that I interfaced with were pleasant, courteous and hel Working with Johnson Lexus Service Department was an outstanding experience. All of the staff that I interfaced with were pleasant, courteous and helpful. All my concerns were immediately addressed. More

A pleasant experience as always Easily scheduled the appointment time online to fit our schedule and the car was ready well before the time estimate they gave us. All in all, a very Easily scheduled the appointment time online to fit our schedule and the car was ready well before the time estimate they gave us. All in all, a very pleasant experience. More

40k service N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks More

Wouldn't go anywhere else to service my Lexus! I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No nonsense, fair and they get the job done! More

Amazing customer experience! I bought a car with guidance from Tim Carnes who is very attentive, knowledgeable and has a wealth of experience. I liked the pleasant, welcoming env I bought a car with guidance from Tim Carnes who is very attentive, knowledgeable and has a wealth of experience. I liked the pleasant, welcoming environment and options they offer. I was apprehensive about dealerships in general due to past experiences where there's a lot of pressure and inattention to your needs. Sometimes, it's extra intimidating if you're a woman. My experience here was the opposite of that: he listened, shared his wisdom, and found me the car I wanted in record time. It was a trade-in that met all my needs and had so many extra features I could hardly believe the great value. The financial consultant Simon was also very attentive and explained the options very thoroughly. Johnson Lexus is in a class of their own! I highly recommend them. More

Great Experiences with Sales and Service! I purchased my car after making an online inquiry about a certified pre-owned Lexus GS 350. My inquiry was responded to by Eslam and he made the car I purchased my car after making an online inquiry about a certified pre-owned Lexus GS 350. My inquiry was responded to by Eslam and he made the car buying experience smooth. The entire Johnson team sold in a way that added no pressure to purchase a vehicle, but made me feel that the most important part of the process was not buying from them, but to ensure that I purchased the right vehicle at a fair price. I believe that all sides came away happy from my transaction and I will definitely do additional business with them in the future. More

Nothing compared to the Lexus experience, Period! Have owned all the Luxury brands, nothing compares to the Lexus experience in this order: Reliability Affordability Resale Dealer treatment Ease Have owned all the Luxury brands, nothing compares to the Lexus experience in this order: Reliability Affordability Resale Dealer treatment Ease and convenience of service! All in all other brands just don't stack up! Nuff said! More

Thank you Johnson Lexus! I leased a new IS earlier this year, and I absolutely love it! My salesperson, Raphael Courchia, was very knowledgable and helpful, never pushy. From I leased a new IS earlier this year, and I absolutely love it! My salesperson, Raphael Courchia, was very knowledgable and helpful, never pushy. From the moment I entered the dealership, I felt like my needs were his priority. The whole process was seamless; Raphael addressed my questions and concerns while walking me through each step of the way. I really appreciated his attentiveness and patience. Everyone at the dealership was very friendly and went out of the way to say hello to me. This type of customer service is certainly not something you get to experience everyday. I will definitely be back! More

Excellent service goes too!!! My experience at Johnson Lexus was outstanding! Abdel was very helpful, I would without a doubt refer someone to Johnson Lexus!! I'm in love with my 2 My experience at Johnson Lexus was outstanding! Abdel was very helpful, I would without a doubt refer someone to Johnson Lexus!! I'm in love with my 2015 Lexus ES 350!! More

Great people to work with Having been a Lexus owner (from Johnson Lexus - Durham) for over 9 years it was time to get a new one, and never even considered another Brand. Abdel Having been a Lexus owner (from Johnson Lexus - Durham) for over 9 years it was time to get a new one, and never even considered another Brand. Abdel was extremely helpful with my situation and made the whole ordeal of buying a car enjoyable. Sr. Management is more than reasonable to work with you and make sure you are comfortable with your purchase and that you are put in the proper vehicle. More