
Johnson Lexus of Durham
Durham, NC
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Tyre and the team were professional and accommodating throughout the sales process. Good experience and hoping for a good service experience. Thanks throughout the sales process. Good experience and hoping for a good service experience. Thanks More
I had a great experience with Johnson Lexus from the time I walked in, to the time I left with my vehicle. The customer service and level of professionalism is second to none. I walked in, to the time I left with my vehicle. The customer service and level of professionalism is second to none. More
2 cautions for you to be aware of: - they did not TELL the truth about THE MAINTENANCE PLAN/COREY. manipulation. And - DMV TAX we were not informed that we have a Temp. Plate and we will receive an $850 b the truth about THE MAINTENANCE PLAN/COREY. manipulation. And - DMV TAX we were not informed that we have a Temp. Plate and we will receive an $850 bill from DMV later that we will have to pay to get a Permanent registration. Unethical practices. Btw this is our #5 Lexus…we are not new to Lexus but this time it is was BAD. More
Every interaction with Johnson Lexus has been excellent, from our first visit 5 years ago when Rick S. assisted us when we were shopping for a luxury SUV. I always get the red carpet treatment from Service from our first visit 5 years ago when Rick S. assisted us when we were shopping for a luxury SUV. I always get the red carpet treatment from Service Advisor Michael W when I come in for scheduled maintenance. Great service and excellent response time. More
My 3rd Lexus - this was THE best experience. My sales agent - Tyre, was under no pressure, answered all questions, and was truly pleasant! I never thought I would be writing a great review for My sales agent - Tyre, was under no pressure, answered all questions, and was truly pleasant! I never thought I would be writing a great review for a dealership - but they are GREAT!!! I must mention Bob, who picked us up and drove us to the dealership - 4 hours away! THE BEST More
Traveling thru the RDU area and needed an oil change! Tyler handled my service and got me in and out and back on the road! I would recommend this dealership, exceptional service and nice staff! Tyler handled my service and got me in and out and back on the road! I would recommend this dealership, exceptional service and nice staff! More