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Johnstons Subaru

Middletown, NY

4.7
156 Reviews

3480 US-6

Middletown, NY

10940

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156 Reviews of Johnstons Subaru

March 06, 2026

Very nice attention for the sales person (Mike Neal) so courteously and friendly. I recommend this dealer More

by Rogelio Morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Neal, Michelle Dilullo, Michelle Dilullo
Mar 06, 2026 -

Johnstons Subaru responded

Thank you for recommending Mike and our team, Rogelio! We appreciate your business and five-star review. - The Johnstons Subaru Team

March 03, 2026

Very professional friendly courteous helpful. Answered any questions I had regarding my car.and made me feel at ease. More

by Tbainrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Tompkins
Mar 03, 2026 -

Johnstons Subaru responded

Thank you for sharing your feedback about our team! We hope we can assist you again at Johnstons Subaru. Safe travels ahead!

February 26, 2026

Very professional. Progress of vehicle maintenance kept up to date. A very clean and friendly environment. More

by Djh1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Feb 27, 2026 -

Johnstons Subaru responded

Thank you for your feedback! We are pleased to hear that you had a professional, transparent, and welcoming experience at Johnstons Subaru. We look forward to your next visit!

February 08, 2026

Great place to buy a car…crosstrek… Service department is great, very efficient, everyone very friendly and lots of information about the scheduled service. More

by AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Feb 09, 2026 -

Johnstons Subaru responded

Thanks for choosing Johnstons Subaru and for sharing your awesome review! We're so happy you're loving your new Subaru Crosstrek and that our service team has been impressive. We’re here for you anytime!

January 18, 2026

Tanya went out of her way to go above and beyond for me. She was friendly and attentive and checked in with me multiple times while I was there More

by pnw0913
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya W
Jan 19, 2026 -

Johnstons Subaru responded

Thank you for sharing your experience with Tanya! We'll be sure to pass along your kind words. See you next time at Johnstons Subaru!

January 14, 2026

This is the perfect dealership! We have owned six Subarus because of this dealership. The service department is flawless. They are knowledgeable professionals who genuinely care abo More

by valandjuliemartin@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Jan 15, 2026 -

Johnstons Subaru responded

Thank you so much for your kind words and for choosing Johnstons Subaru time and again! We're thrilled to hear about another positive experience with our service team. Safe travels!

December 31, 2025

Service adviser Alexis was excellent. Routine oil change and tire rotation was quick and thorough. More

by Jinyuyang9
Recommend Dealer
Yes
Employees Worked With
Alexis Tremper
Jan 05, 2026 -

Johnstons Subaru responded

Jinyu, thank you for leaving Johnstons Subaru your positive feedback!

December 31, 2025

My sales person Andy was great as was the finance person Karen. Unfortunately Andy’s last sale was mine. He was leaving the dealership. Hence someone else delivered my car. He (Mike) was cold and d More

by Mark Lewandowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen
Jan 19, 2026 -

Johnstons Subaru responded

Mark, thank you for sharing your feedback. While we're pleased to hear Andy and Karen provided excellent support, we're sorry that your car delivery experience fell short. We will address this with our team to make improvements. Your feedback is valuable to us, and we apologize for any inconvenience. Please contact us directly if you’d like to discuss it further. - The Johnstons Subaru Team

December 31, 2025

The staff of Johnstons goes the extra mile to make you feel that you're their sole priority at a given time. More

by mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Tremper
Dec 31, 2025 -

Johnstons Subaru responded

Thank you! We are pleased to hear that you felt prioritized throughout your visit to Johnstons Subaru. We hope to see you back again down the road!

December 03, 2025

Awesome service from Zachery. Explained everything to me before doing anything. I know my car is in good hands whenever I bring it in for service More

by nitro7465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery
Dec 03, 2025 -

Johnstons Subaru responded

We're pleased to know Zachery provided you with such thorough and transparent service! Thank you for trusting Johnstons Subaru with your car.

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