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Johnstons Subaru

Middletown, NY

4.7
144 Reviews
Call Dealership (845) 344-3100

3480 US-6

Middletown, NY

10940

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144 Reviews of Johnstons Subaru

August 01, 2025

Dani and the service department are outstanding! Their commitment to customer service is noteworthy. Great experience! More

by cjconn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani, Michelle Dilullo
Report | Print
Aug 01, 2025 -

Johnstons Subaru responded

We’re happy to hear Dani and the rest of our team made your experience a great one! Thank you from everyone at Johnstons Subaru Service Department.

July 17, 2025

Every salesperson were very friendly. Made feel warm and welcoming. Very thorough in explaining all features with vehicles. More

by Jmok110738
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
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Jul 18, 2025 -

Johnstons Subaru responded

Thank you for the great review! We appreciate your business and will pass along your feedback to the Johnstons Subaru team. Enjoy the ride!

July 12, 2025

Whenever I take my vehicle for any kind of service it’s always a good experience More

by Bencin 807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya wilkes
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Jul 14, 2025 -

Johnstons Subaru responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Johnstons Subaru Team

July 11, 2025

First time Subaru owner great dearship . very easy to work with.tha m ks g I really the great welvome More

by day.j46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya , Michelle Dilullo
Report | Print
Jul 14, 2025 -

Johnstons Subaru responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Johnstons Subaru Team

June 30, 2025

Jennifer has been very thorough in explaining the coverage and options available on the 2025 Subaru Forester. She is delightful to deal with. If she is usure she asks for assistance, a very good qual More

by Lorraine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of all names that helped
Report | Print
Jul 02, 2025 -

Johnstons Subaru responded

Lorraine, we're elated to hear that Jennifer provided you with such thorough and pleasant service at Johnstons Subaru. We appreciate your feedback and look forward to assisting you again in the future!

June 27, 2025

Very body was nice,great service, and very clean,place could use better snacks LOL More

by Paulhershewsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Jul 07, 2025 -

Johnstons Subaru responded

Paul, thank you for the kind words! We're glad you enjoyed the service and cleanliness. We appreciate the snack suggestion—definitely something we'll keep in mind!

June 18, 2025

Dani was so wonderful. I watched her work with every customer. She was kind and very helpful. Her customer service skils come naturally to her. Can't wait for my next visit More

by jbien75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani / Service Dept
Report | Print
Jun 20, 2025 -

Johnstons Subaru responded

We're thrilled to hear that Dani made such a positive impression during your visit to Johnstons Subaru. We look forward to welcoming you back soon!

June 13, 2025

Had a 42K service on my 2022 Forester. Greeted promptly and courteously upon arrival. Fairly comfortable waiting area. Service department updated me with any issues with my Forester. Servi More

by Wiseguys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani
Report | Print
Jun 15, 2025 -

Johnstons Subaru responded

Thank you for choosing Johnstons Subaru for your service! We're glad to hear that our team, especially Dani, provided courteous and informative service. We appreciate your feedback on the waiting area and look forward to assisting you again in the future!

June 07, 2025

My car leasing experience was smooth and quick. My salesman and the finance manager were exceptional and both went above and beyond to help me find and expedite my transaction More

by Jamarchant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bandaronek (salesman) and Michelle Hardoon (Finance Mgr)
Report | Print
Jun 09, 2025 -

Johnstons Subaru responded

Jamarchant, we're delighted to hear that your leasing experience was smooth and efficient at Johnstons Subaru. Our team is committed to going above and beyond for our customers. Enjoy your new ride!

June 03, 2025

I had a recurring issue with rear latch. Dealership did everything imaginable to solve the issue. Dan, Don and Ali were all professional and courtesous. More

by linda.kleinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Report | Print
Jun 03, 2025 -

Johnstons Subaru responded

Linda, we're delighted to hear that Dan, Don, and Ali provided you with professional service at Johnstons Subaru. Thank you for your confidence in our team!

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